At a Glance
- Tasks: Create unforgettable dining experiences by welcoming and connecting with guests.
- Company: Join the vibrant St Martins Lane Hotel in the heart of Covent Garden.
- Benefits: Enjoy employee discounts, free meals, and wellness support.
- Other info: Join a dynamic team shaping the future of UK hospitality.
- Why this job: Be the warm smile that transforms a simple welcome into an extraordinary experience.
- Qualifications: Bring your engaging personality and passion for hospitality.
The predicted salary is between 22000 - 26000 £ per year.
- F&B Host - London
- F&B Host
- St Martins Lane Hotel
Be the Welcome. Create the Experience.
Every memorable dining experience starts with a feeling - feeling welcomed, valued, and genuinely cared for.
As a Food & Beverage Host, you'll be the person who creates that feeling from the moment a guest arrives.
At our luxury lifestyle hotel, we're looking for someone who naturally connects with people, enjoys creating exceptional first impressions, and takes pride in making every guest feel they belong.
More than managing reservations and seating plans, you'll help create an atmosphere where guests can relax, connect, celebrate, and enjoy unforgettable moments.
This is a role for someone who understands that hospitality is about people.
You'll be the warm smile at the door, the reassuring presence during busy periods, and the person who turns a simple welcome into the start of an extraordinary guest experience.
Working closely with our restaurant, bar, and kitchen teams, you'll help ensure every service flows seamlessly while making guests feel recognised, valued, and cared for.
- What You'll Be Doing
- Creating outstanding first and last impressions through warm, genuine welcomes and farewells.
- Greeting and seating guests with confidence, professionalism, and personality.
- Managing reservations, walk-ins, and table allocations to ensure a smooth guest journey.
- Building positive relationships with guests and anticipating their needs before they ask.
- Handling enquiries and special requests with care, empathy, and attention to detail.
- Working closely with restaurant, bar, and kitchen teams to create seamless service experiences.
- Maintaining a welcoming, elegant, and inviting atmosphere throughout the reception and dining areas.
- Helping guests celebrate special moments and creating experiences they want to return for.
Benefits
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- What You'll Bring
- A warm, professional, and engaging personality.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Confidence in managing reservations and guest enquiries.
- A passion for hospitality and creating memorable experiences.
- The ability to remain composed and solution-focused during busy service periods.
- Hotel
At St Martins Lane, a Morgans Originals hotel, we don't just create memorable stays-we create unforgettable experiences.
Located in the vibrant heart of Covent Garden, our hotel is a destination for those who thrive on creativity, individuality and connection.
Renowned for its iconic design, bold personality and electric atmosphere, St Martins Lane brings together passionate people who love delivering exceptional service and making every guest interaction count
About us
Looking for an exciting career in the hospitality industry?
Look no further than LGH Hotels Management!
With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality.
Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
F&B Host - London employer: St Martins Lane Hotel
St Martins Lane Hotel is an exceptional employer, offering a vibrant work culture that champions employee well-being and professional growth. As part of our dynamic commercial team, you will have the opportunity to thrive in the luxury hospitality sector while enjoying exclusive perks and a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Host - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like St Martins Lane Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to St Martins Lane Hotel
Don't be shy about reaching out to St Martins Lane Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Host - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about St Martins Lane Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at St Martins Lane Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
