Support Worker

We are currently recruiting for a part time (36 hours per week) Support Worker at Webster Court. Shift work, plus sleep-ins (£43.12) on a rota basis. Webster Court provides supported living exclusively for the over-50’s, who have enduring mental health challenges and multiple needs. A number of our thirty-two residents have either experienced homelessness, have previously been vulnerably housed or otherwise would struggle to live independently in the community.

A typical day at Webster Court is wide and varied; one minute you could be supporting a resident with their medication, the next taking part in a group social activity or meeting with health or social care professionals. We place a huge emphasis on our residents remaining as independent as possible with their daily living tasks but we’re on hand to offer support when needed. This can include practical tasks such as preparing a meal with a resident to encouraging them to keep their flat tidy.

We’re registered with the Care Quality Commission to provide personal care to a small number of our residents, however as we’re not a traditional care environment, this is very light touch. Working on a shift pattern with a small team of colleagues, you will be responsible for making your own decisions in supporting our residents ensuring their safety, supporting them to maintain their mental and physical well being and working as a team to deliver a person centred and high-quality service. No one day is the same at Webster Court.

You can make a difference working with St Martins! We are looking for team members who bring passion, drive and tenacity every day to make a difference; building on an inclusive and diverse team that is representative of the people and communities we serve. St Martins wouldn’t be St Martins if it wasn’t for our highly skilled and dedicated team, committed to our mission and values. Our empowered team members deliver high quality support to some of the most vulnerable people in our society and strive for change through education and advocacy in our community.

St Martins is committed to using the Psychologically Informed Environment (PIE) framework to inform and continuously develop the care and support we offer. Here at St Martins, you can expect comprehensive in house training, with progression and development at the forefront for our teams, including apprenticeships, higher qualifications and career advancement, to ensure a progressive and nurturing environment.

We are accredited as a Real Living Wage employer, joining more than 3,500 employers across the UK who voluntarily pay the living wage – because a fair day’s work deserves a fair day’s pay. St Martins is placed number 5 in the best charities to work for in the Best Companies list 2023. We ranked 18th in the UK’s best mid-sized company, and 17th in the Best Regional Employer. When you join us, you are joining a family!

We are looking for:

• Someone with an awareness of Trauma Informed Care and an ability to work with a Psychologically Informed approach.
• Emotional resilience with the ability to remain calm in challenging situations.
• Experience of supporting people who have poor mental health, dual diagnosis or who choose to lead unconventional lives.
• Someone who has experience of providing a high standard of care and support, following digital support plans in either a domiciliary, supported living or residential care environment.
• Observing and respecting resident’s dignity, privacy and independence in a regulated Care Quality Commission service.
• Ability and willingness to be flexible and work unsociable hours, including evenings, weekends and Bank Holidays and sleeping nights on a rota basis.

You can expect:

• The support and guidance of working for one of the top 5 best charities to work for, in the Best Companies list 2023.
• A comprehensive training programme, whilst gaining experience in the fields of criminal justice, social care, mental health, and housing law.
• You will have a personal development programme tailored to your interests within our field of work.
• Up to 29 days holiday and from your first day an additional ‘birthday’ holiday to be taken in your birthday month.
• Employee Assistance Programme (EAP) - that provides a 24hr helpline to support you and those living at the same address (over the age of 16) through any of life’s issues or problems. Including up to 6 sessions of face-to-face, telephone or online counselling, per issue, per year, including CBT.
• We offer access to a service that provides team members and people living at that address, GP appointments 24/7 365 days a year accessible from anywhere in the world.
• Keep more of what you earn by taking advantage of our salary sacrifice schemes! Team members can benefit from lower tax contributions and increased payments into their pension. In addition, St Martins offers non-cash benefits, such as the purchase of high value items such as bikes and technology, including laptops and smartphones.
• Access to discounted products and services, including: ‘Blue Light’ discount card, wellbeing platform, Pension scheme and life insurance.

For more information about the role, please contact Chris Bignall, Head of Supported Living and Registered Manager of Webster Court, on 07918 587683 or chris.bignall@stmartinshousing.org.uk