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- Tasks: Support adults facing challenges like homelessness and mental health issues with empathy and resilience.
- Company: Join a compassionate team dedicated to making a difference in people's lives.
- Benefits: Enjoy flexible hours, comprehensive training, up to 29 days holiday, and unique perks.
- Why this job: Make a real impact while gaining valuable experience in social care and mental health.
- Qualifications: Passion for helping others, emotional resilience, and experience with vulnerable populations.
- Other info: Access to 24/7 GP appointments and salary sacrifice schemes for better financial benefits.
The predicted salary is between 1300 - 1600 £ per month.
This is a fixed term contract until 31st March 2026, 24 hours per week. We have a temporary part-time vacancy for a Support Shift Team Member, shift work including weekends and sleep in shifts (£70.47 per sleep in shift).
The main purpose of the job is to understand and work with adults who may have experienced trauma linked to homelessness, addiction, mental or physical health needs, family breakdown, criminal activity and other disadvantages. The post holder will be part of a team providing person centred and trauma informed support to single homeless people living within homeless services accommodation.
You will be working across these four projects:
- Somewhere Safe to Stay Hub
- Bishopbridge House
- Dibden Road Hostel
- St Martins House
We Are Looking For:
- Someone with the passion and drive to support anyone finding themselves in this situation.
- Evidence of emotional resilience and tenacity to provide support, even when faced with resistance.
- Experience of supporting people who have poor mental health, addictions or who are ex-offenders.
- Ability and willingness to be flexible.
- Someone to demonstrate confidence, adaptability and conscientiousness, have empathy with the people we support and the determination to make a difference.
You Can Expect:
- A comprehensive training programme, whilst gaining experience in the fields of criminal justice, social care, mental health, and housing law.
- You will have a personal development programme tailored to your interests within our field of work.
- Up to 29 days holiday and from your first day an additional birthday holiday to be taken in your birthday month.
- Employee Assistance Programme (EAP) that provides a 24hr helpline to support you and those living at the same address (over the age of 16) through any of life's issues or problems, including up to 6 sessions of face-to-face, telephone or online counselling, per issue, per year, including CBT.
- Access to a service that provides team members and people living at that address, GP appointments 24/7 365 days a year accessible from anywhere in the world.
- Keep more of what you earn by taking advantage of our salary sacrifice schemes!
- Team members can benefit from lower tax contributions and increased payments into their pension.
- In addition, St Martins offers non-cash benefits, such as the purchase of high value items such as bikes and technology, including laptops and smartphones.
- Access to discounted products and services, including: Blue Light discount card, wellbeing platform, Pension scheme and life assurance.
CLOSING DATE: 2nd January 2026
Support Worker in Norwich employer: St Martins Housing Trust
Contact Detail:
St Martins Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker in Norwich
✨Tip Number 1
Get to know the organisation! Research St Martins and its values. When you understand what they stand for, you can tailor your approach during interviews and show how your passion aligns with their mission.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the role and the team culture, which can really help you stand out in your application.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to trauma-informed care and support work. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and making a difference.
We think you need these skills to ace Support Worker in Norwich
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting vulnerable individuals shine through. We want to see your drive and commitment to making a difference in the lives of those who have faced challenges.
Tailor Your Experience: Make sure to highlight any relevant experience you have in supporting people with mental health issues, addictions, or other disadvantages. We love seeing how your background aligns with the role, so don’t hold back!
Be Authentic: We appreciate honesty and authenticity in applications. Share your personal journey and what motivates you to work in this field. It helps us get to know the real you and understand your emotional resilience.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at St Martins Housing Trust
✨Know Your Stuff
Before the interview, make sure you understand the role of a Support Worker inside out. Familiarise yourself with the challenges faced by individuals experiencing homelessness, addiction, and mental health issues. This knowledge will help you demonstrate your passion and commitment to supporting those in need.
✨Show Emotional Resilience
During the interview, be prepared to discuss situations where you've shown emotional resilience and tenacity. Share specific examples of how you've supported people facing tough circumstances, and highlight your ability to remain calm and empathetic even when faced with resistance.
✨Flexibility is Key
The job involves shift work, including weekends and sleep-in shifts. Be ready to talk about your availability and willingness to adapt to different schedules. Showing that you're flexible and can handle the demands of the role will set you apart from other candidates.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme, personal development opportunities, or how the team supports each other. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.