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- Tasks: Support adults facing trauma linked to homelessness and provide person-centred care.
- Company: Join ST MARTINS HOUSING TRUST, a compassionate organisation making a difference.
- Benefits: Up to 29 days holiday, birthday leave, and comprehensive training programme.
- Why this job: Make a real impact in people's lives while gaining valuable experience.
- Qualifications: Passion for helping others, emotional resilience, and experience with mental health or addictions.
- Other info: Flexible shifts, including weekends, with opportunities for personal development.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Senior Support Worker role at ST MARTINS HOUSING TRUST. This is a fixed‑term, full‑time contract until 31 March 2026, 38 hours per week. The vacancy is for a Senior Shift Team Member, with shift work including weekends and sleep in shifts (£70.47 per sleep in shift).
The main purpose of the job is to understand and work with adults who may have experienced trauma linked to homelessness, addiction, mental or physical health needs, family breakdown, criminal activity and other disadvantages. The post holder will be part of a team providing person‑centred and trauma‑informed support to single homeless people living within homeless services accommodation.
You will be working across these four projects:
- The Somewhere Safe to Stay Hub
- Bishopbridge House
- Dibden Road Hostel
- St Martins House
We Are Looking For
- Someone with the passion and drive to support anyone finding themselves in this situation.
- Evidence of emotional resilience and tenacity to provide support, even when faced with resistance.
- Experience of supporting people who have poor mental health, addictions or who are ex‑offenders.
- Ability and willingness to be flexible.
- Someone to demonstrate confidence, adaptability and conscientiousness, have empathy with the people we support and the determination to make a difference.
You Can Expect
- A comprehensive training programme, whilst gaining experience in the fields of criminal justice, social care, mental health, and housing law.
- You will have a personal development programme tailored to your interests within our field of work.
- Up to 29 days holiday and from your first day an additional birthday holiday to be taken in your birthday month.
- Employee Assistance Programme (EAP) – that provides a 24hr helpline to support you and those living at the same address (over the age of 16) through any of life’s issues or problems, including up to 6 sessions of face‑to‑face, telephone or online counselling, per issue, per year, including CBT.
- Access to a service that provides team members and people living at that address, GP appointments 24/7 365 days a year accessible from anywhere in the world.
- Keep more of what you earn by taking advantage of our salary sacrifice schemes! Team members can benefit from lower tax contributions and increased payments into their pension.
- In addition, St Martins offers non‑cash benefits, such as the purchase of high value items such as bikes and technology, including laptops and smartphones.
- Access to discounted products and services, including: Blue Light discount card, wellbeing platform, Pension scheme and life assurance.
For further information on the role, please contact Billy Thornton on 01603 666563 or Alex Burzec on 01603 677581.
Senior Support Worker in Norwich employer: St Martins Housing Trust
Contact Detail:
St Martins Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Support Worker in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the field of social care and support work. Attend local events or online webinars to connect with others who share your passion for helping those in need.
✨Tip Number 2
Prepare for interviews by practising common questions related to trauma-informed care and emotional resilience. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your adaptability! During interviews, share specific examples of how you've successfully navigated challenging situations in previous roles. This will demonstrate your ability to handle the demands of the Senior Support Worker position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and resources to help you land that dream job.
We think you need these skills to ace Senior Support Worker in Norwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Support Worker role. Highlight your experience with trauma-informed care and any relevant skills that match what we’re looking for. This shows us you’re genuinely interested in the position!
Show Your Passion: We want to see your passion for supporting vulnerable individuals. Share personal stories or experiences that demonstrate your commitment to making a difference in people’s lives. This will help us connect with you on a deeper level.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at St Martins Housing Trust
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Senior Support Worker. Familiarise yourself with trauma-informed care and how it applies to supporting individuals facing homelessness or mental health challenges. This knowledge will help you answer questions confidently and show your passion for the role.
✨Show Your Empathy
During the interview, be prepared to share examples of how you've demonstrated empathy in past roles. Think about specific situations where you supported someone through a tough time. This will highlight your emotional resilience and ability to connect with those in need, which is crucial for this position.
✨Flexibility is Key
The job involves shift work, including weekends and sleep-in shifts. Be ready to discuss your availability and willingness to adapt to different schedules. Showing that you're flexible and can handle the demands of the role will impress the interviewers and demonstrate your commitment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme, team dynamics, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
