At a Glance
- Tasks: Support adults facing challenges like homelessness and mental health issues with empathy and resilience.
- Company: Join a dedicated team at St Martins, making a real difference in people's lives.
- Benefits: Enjoy competitive salary, up to 31 days holiday, and comprehensive training.
- Other info: Flexible shifts, remote GP access, and salary sacrifice schemes for extra savings.
- Why this job: Be part of a mission to empower individuals and transform lives in your community.
- Qualifications: Passion for helping others, experience in support roles, and emotional resilience required.
The predicted salary is between 27254 - 31537 £ per year.
We have a temporary full time vacancy (38hrs per week) – fixed term contract until 31st March 2027 for a Senior Shift Team Member, shift work including weekends and sleep in shifts (£70.47 per sleep in shift).
Part time – 38hrs per week. Fixed term contract until 31st March 2027. Salary – £27,254- £31,537 per annum (depending on experience).
The main purpose of the job is to understand and work with adults who may have experienced trauma linked to homelessness, addiction, mental or physical health needs, family breakdown, criminal activity and other disadvantages. The post holder will be part of a team providing person‐centred and trauma‐informed support to single homeless people living within homeless services accommodation.
You will be working across these four projects:
- The Somewhere Safe to Stay Hub
- Bishopbridge House
- Dibden Road Hostel
- St Martins House
We Are Looking For:
- Someone with the passion and drive to support anyone finding themselves in this situation.
- Evidence of emotional resilience and tenacity to provide support, even when faced with resistance.
- Experience of supporting people who have poor mental health, addictions or who are ex‐offenders.
- Ability and willingness to be flexible.
- Someone to demonstrate confidence, adaptability and conscientiousness, have empathy with the people we support and the determination to make a difference.
You Can Expect:
- A comprehensive training programme, whilst gaining experience in the fields of criminal justice, social care, mental health, and housing law.
- Up to 31 days holiday and from your first day an additional birthday holiday to be taken in your birthday month.
- Because work‐life balance matters, you'll have the opportunity to buy extra annual leave, through our buying holiday scheme.
- Employee Assistance Programme (EAP) – that provides a 24hr helpline to support you and those living at the same address (over the age of 16) through any of your life's issues or problems, including up to 10 sessions of face‐to‐face, telephone or online counselling, per issue, per year, including CBT.
- We offer access to a service that provides team members and people living at that address GP appointments 24/7 365 days a year accessible from anywhere in the world.
- Keep more of what you earn by taking advantage of our salary sacrifice schemes! Team members can benefit from lower tax contributions and increased payments into their pension. In addition, St Martins offers non‐cash benefits, such as the purchase of high‐value items such as bikes and technology, including laptops and smartphones.
- Access to discounted products and services, including: Blue Light discount card, wellbeing platform, Pension scheme and life insurance.
For further information on the role, please contact Billy Thornton Head of Housing Response on 01603 666563.
Senior Support Worker in London employer: St Martins Housing Trust
St Martins is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With a comprehensive training programme and tailored personal development opportunities, employees can thrive in their roles while making a meaningful impact in the community. The generous benefits package, including up to 29 days of holiday, a birthday holiday, and access to a 24/7 Employee Assistance Programme, ensures that team members feel valued and supported both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Support Worker in London
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to trauma-informed support. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion! When you get the chance to chat with potential employers, share your personal experiences or motivations for wanting to support those facing homelessness or mental health challenges. Authenticity goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Support Worker in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting vulnerable individuals shine through. We want to see your drive and commitment to making a difference in the lives of those who have faced challenges.
Tailor Your Experience:Make sure to highlight any relevant experience you have in supporting people with mental health issues, addictions, or other disadvantages. We’re looking for evidence of your emotional resilience and adaptability, so don’t hold back!
Be Person-Centred:Remember, this role is all about person-centred support. Use your application to demonstrate how you’ve provided tailored support in the past, showing empathy and understanding towards those you’ve worked with.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at St Martins Housing Trust
✨Know Your Stuff
Make sure you understand the role of a Senior Support Worker inside out. Familiarise yourself with trauma-informed care and the specific challenges faced by the individuals you'll be supporting. This knowledge will help you answer questions confidently and show your passion for the role.
✨Show Your Empathy
During the interview, demonstrate your ability to empathise with those who have experienced trauma or hardship. Share personal experiences or examples from previous roles where you've successfully supported someone in a similar situation. This will highlight your emotional resilience and commitment to making a difference.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Prepare by thinking of specific situations you've encountered in past roles and how you handled them. This will showcase your ability to remain calm under pressure and your flexibility in challenging situations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or the projects you'll be involved in. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
