Bank Domestic Assistant (Washington | Flexible | £12.75/Hr) in North East

Job Overview:

We're recruiting a Domestic Assistant to support a busy care home.

We are looking for someone to provide cleaning services within the organisation to a high standard, following legislative requirements, relative regulations.

The successful candidate may also be required to carry out additional duties as reasonably requested.

Location

The service’s premises, but you may be required to work from other locations at the discretion of the company and with appropriate notice.

Role-specific Duties:

The Domestic Assistant responsibilities include but are not limited to the following:

• Provide cleaning services within the organization to a high standard.
• Implement action to meet and maintain cleaning standards.
• Evaluate standards of cleaning.
• Follow legislative requirements and relative regulations.
• Be responsible for promoting and protecting the welfare of those individuals supported by the service.

Working with Others

• Develop effective working relationships with colleagues within the service.
• Maintain and develop relationships with residents loved ones.

Leading by Example

• Seek opportunities for personal and professional growth.
• Act as a role model for others and an ambassador for the service.
• Be professional, polite, and reasonable at all times.

Personal and Professional Development

• Understand the regulatory framework governing the service, including CQC requirements.
• Attend mandatory and other training as directed by management.
• Follow all policies and procedures relevant to the role.
• Embrace learning opportunities.

About The Role

Essential Criteria

Qualifications

• Good English (written and verbal).

Skills

• Communication skills to build rapport with residents, communicate effectively with them, and colleagues.
• Problem-solving skills to adapt to and address situations quickly, develop solutions, and recognise/report situations requiring protection.

Previous Experience

• Previous experience is not required.

Values-based Personal Qualities

• Working Together: Involve residents, families, external agencies, and colleagues; speak up when things go wrong.
• Respect and Dignity: Promote person-centred care and independence.
• Everybody Counts: Ensure no discrimination or exclusion, understand human rights, and enable individuals to voice concerns.
• Commitment to Quality of Care: Strive for quality, embrace constructive feedback, and seek opportunities for learning and improvement.
• Compassion: Show kindness, empathy, and understanding in all interactions.
• Improving Lives: Share ideas, focus on wellbeing, and improve outc

Required Criteria

Desired Criteria

• Previous experience of working in a similar environment.
• Previous experience of working as a domestic.
• Experience of working with service users who have additional support needs.

Skills Needed

About The Company

Established over two decades ago, St Martins Care has grown into a reputable provider of comprehensive care services in the North East of England. The company offers a range of services, including residential, dementia, respite, and nursing care, tailored to meet the unique needs of each individual. With a focus on person-centred care, St Martins Care develops individualised care plans that address the physical, psychological, social, and emotional needs of residents. The organisation’s commitment to excellence is reflected in its well‑maintained facilities and compassionate, highly trained staff who strive to ensure residents feel safe and 'at home' while in their care.

Company Culture

St Martins Care fosters a supportive and collaborative work environment, emphasising respect, equality, and professional development. As a family‑owned organisation, it values each team member’s contributions and encourages open communication and teamwork. Employees have noted the company’s understanding and supportive senior management, highlighting it as an amazing place to work. The organisation is dedicated to maintaining a healthy work‑life balance and offers opportunities for training and career advancement. This positive workplace culture ensures that staff are motivated and equipped to provide the highest standard of care to residents.

Company Benefits

St Martins Care’s employees enjoy a wide ranging benefits package that is constantly evolving. Employees have reported a good work‑life balance and competitive overtime rates. The company provides on‑the‑job training, ensuring staff have the necessary skills and knowledge to excel in their roles. Management is described as approachable and supportive, contributing to a positive working environment. The organisation values its employees and is committed to their professional growth and well‑being, fostering a workplace where staff feel valued and motivated to deliver exceptional care.

• Vacation
• Paid time off
• Performance bonuses
• Paid sick days
• Retirement plan and/or pension
• Flexible schedule
• Employee development programs
• Pet friendly offices
• Free parking
• Referral bonus
• Competitive salary
• Long service recognition
• Annual Rise
• Profit Share
• Employee Recognition Scheme
• Annual performance review
• Culture of recognition
• On the job learning
• Progression opportunities
• Bereavement leave
• Long service awards
• Staff celebration events
• Company employee App

Salary

£12.75 per hour