Bank Support Worker | Thornaby | Flexible | £12.25/hr
Bank Support Worker | Thornaby | Flexible | £12.25/hr

Bank Support Worker | Thornaby | Flexible | £12.25/hr

Thornaby-on-Tees Full-Time No home office possible
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At a Glance

  • Tasks: Support residents in a care home, ensuring their wellbeing and maintaining community connections.
  • Company: St Martins Care is a reputable provider of comprehensive care services in the North East of England.
  • Benefits: Enjoy flexible hours, competitive pay at £12.25/hr, and opportunities for personal and professional growth.
  • Why this job: Make a real difference in people's lives while working in a supportive and collaborative environment.
  • Qualifications: Good English skills and a compassionate attitude; no previous experience required.
  • Other info: Join a family-owned organisation that values teamwork and promotes a healthy work-life balance.

Apply now

St Martins Care- Woodside Grange

Stockton on Tees

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Job Overview

Do you want to make a difference in adult social care?

Is working in care challenging? Absolutely!

Is it the best job in the world? 100%

We are recruiting for a Bank Support Worker to support a busy care home with flexible hours and an opportunity to make a real difference.

Location: The service’s premises, but you may be required to work from other locations at the discretion of the company and with appropriate notice.

Role-specific Duties

Ensure that residents are at the heart of care delivery, respecting their wishes and preferences to enhance their wellbeing.

Contribute to the efficient running of the service.

Support residents to maintain relationships and connections with their local community.

Follow care plans and other supporting information regarding residents.

Inform the Team Leader of any changes in a residents needs.

Promote and safeguard the welfare of those being supported.

Working with Others

Develop effective working relationships with colleagues within the service.

Collaborate with multidisciplinary teams to maximise opportunities for residents.

Maintain and develop relationships with residents loved ones.

Leading by Example

Seek opportunities for personal and professional growth.

Act as a role model for others and an ambassador for the service.

Be professional, polite, and reasonable at all times.

Personal and Professional Development

Have knowledge of, and work within, the Fundamental Standards.

Understand the regulatory framework governing the service, including CQC requirements.

Commit to achieving relevant qualifications commensurate with the role.

Attend statutory and other training as directed by management.

Follow all policies and procedures relevant to the role.

Embrace learning opportunities.

Apply now

Location: Woodside Grange, Woodside Grange Care Home, Eltham Crescent, Thornaby , Stockton on Tees , England, TS17 9JP

Proficient written skills to maintain care plans and care records in line with service policy.

Communication skills to build rapport with residents, communicate effectively with them, and inform colleagues, management, and professionals about their needs.

Problem-solving skills to adapt to and address situations quickly, develop solutions, and recognise/report situations requiring protection.

Ability to assist residents with daily tasks by following their care plan, this may include bathing, eating, dressing, grooming, and using the bathroom.

Previous Experience

Previous experience is not required.

Values-based Personal Qualities

Working Together: Involve residents, families, external agencies, and colleagues; speak up when things go wrong.

Respect and Dignity: Promote person-centred care and independence.

Everybody Counts: Ensure no discrimination or exclusion, understand human rights, and enable individuals to voice concerns.

Commitment to Quality of Care: Strive for quality, embrace constructive feedback, and seek opportunities for learning and improvement.

Compassion: Show kindness, empathy, and understanding in all interactions.

Improving Lives: Share ideas, focus on wellbeing, and improve outcomes for residents.

Apply now

Desired criteria

  • Previous experience of working in a similar environment.
  • Previous experience of working in a similar role.
  • Experience of working with service users, in particular, those that may have additional support needs.

Apply now

St Martins Care

Everyone at St Martins Care shares a passion for providing the best possible care for all the people that choose to live with us. We are people of high integrity and are committed to excellence in all that we do.

Our aim is to ensure our residents enjoy a happy, comfortable and safe environment where their personal needs and independent requirements are taken into account by our compassionate and highly trained staff. Quite simply we aim to make sure our residents feel safe and ‘at home’ whilst in our care.

Established over two decades ago, St Martins Care has grown into a reputable provider of comprehensive care services in the North East of England. The company offers a range of services, including residential, dementia, respite, and nursing care, tailored to meet the unique needs of each individual. With a focus on person-centred care, St Martins Care develops individualised care plans that address the physical, psychological, social, and emotional needs of residents. The organisation\’s commitment to excellence is reflected in its well-maintained facilities and compassionate, highly trained staff who strive to ensure residents feel safe and \’at home\’ while in their care.

St Martins Care fosters a supportive and collaborative work environment, emphasising respect, equality, and professional development. As a family-owned organisation, it values each team member\’s contributions and encourages open communication and teamwork. Employees have noted the company\’s understanding and supportive senior management, highlighting it as an amazing place to work. The organisation is dedicated to maintaining a healthy work-life balance and offers opportunities for training and career advancement. This positive workplace culture ensures that staff are motivated and equipped to provide the highest standard of care to residents.

St Martins Care\’s employees enjoy a wide ranging benefits package that is constantly evolving. Employees have reported a good work-life balance and competitive overtime rates. The company provides on-the-job training, ensuring staff have the necessary skills and knowledge to excel in their roles. Management is described as approachable and supportive, contributing to a positive working environment. The organisation values its employees and is committed to their professional growth and well-being, fostering a workplace where staff feel valued and motivated to deliver exceptional care.

Vacation, Paid time off

Performance bonuses

Retirement plan and/or pension

Pet friendly offices

Free parking

Referral bonus

Long service recognition

Annual Rise

Profit Share

Employee Recognition Scheme

Annual performance review

Culture of recognition

On the job learning

Progression opportunities

Long service awards

Company employee App

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St Martins Care

Stockton on Tees

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Bank Support Worker | Thornaby | Flexible | £12.25/hr employer: St Martins Care

St Martins Care is an exceptional employer, offering a supportive and collaborative work environment in Thornaby, where employees are valued and encouraged to grow professionally. With flexible hours and a commitment to maintaining a healthy work-life balance, staff can make a meaningful impact on residents' lives while enjoying opportunities for training and career advancement. The company's focus on person-centred care and respect for each team member fosters a culture of compassion and excellence, making it a truly rewarding place to work.
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Contact Detail:

St Martins Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bank Support Worker | Thornaby | Flexible | £12.25/hr

✨Tip Number 1

Familiarise yourself with the values and mission of St Martins Care. Understanding their commitment to person-centred care will help you align your responses during any interviews or discussions, showcasing that you're a good fit for their culture.

✨Tip Number 2

Network with current or former employees of St Martins Care. They can provide valuable insights into the work environment and expectations, which can help you tailor your approach when applying for the Bank Support Worker role.

✨Tip Number 3

Prepare to discuss real-life scenarios where you've demonstrated compassion, problem-solving, and teamwork. These qualities are essential for the role, and sharing specific examples will make your application stand out.

✨Tip Number 4

Stay updated on the latest trends and regulations in adult social care. Showing that you are knowledgeable about the sector can impress interviewers and demonstrate your commitment to professional development.

We think you need these skills to ace Bank Support Worker | Thornaby | Flexible | £12.25/hr

Effective Communication Skills
Empathy and Compassion
Problem-Solving Skills
Ability to Follow Care Plans
Teamwork and Collaboration
Adaptability
Attention to Detail
Respect for Dignity and Individual Rights
Commitment to Quality of Care
Understanding of Regulatory Frameworks
Proficient Written Skills
Ability to Build Rapport with Residents
Time Management Skills
Personal and Professional Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the role of a Bank Support Worker. Emphasise your communication skills, problem-solving abilities, and any experience in care or support roles, even if it's informal.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for adult social care. Mention specific qualities that make you a good fit for the role, such as compassion and commitment to quality care. Use examples to illustrate how you've demonstrated these qualities in the past.

Highlight Relevant Skills: In your application, focus on the essential skills mentioned in the job description, such as proficient written skills, effective communication, and the ability to follow care plans. Provide examples of how you've used these skills in previous situations.

Show Enthusiasm for the Role: Express your genuine interest in making a difference in the lives of residents. Mention why you want to work at St Martins Care specifically, and how their values resonate with your own. This will help you stand out as a candidate who is not just looking for a job, but is passionate about the work.

How to prepare for a job interview at St Martins Care

✨Show Your Compassion

As a Bank Support Worker, demonstrating compassion is key. Be prepared to share examples of how you've shown kindness and empathy in previous roles or situations, even if they are not directly related to care.

✨Understand Person-Centred Care

Familiarise yourself with the concept of person-centred care. Be ready to discuss how you would ensure that residents' preferences and needs are at the forefront of your care delivery.

✨Highlight Communication Skills

Effective communication is crucial in this role. Prepare to discuss how you build rapport with individuals, both residents and colleagues, and how you would handle difficult conversations or situations.

✨Demonstrate Problem-Solving Abilities

Be ready to provide examples of how you've tackled challenges in the past. This could involve adapting to unexpected changes or finding solutions to meet the needs of those you support.

Bank Support Worker | Thornaby | Flexible | £12.25/hr
St Martins Care
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  • Bank Support Worker | Thornaby | Flexible | £12.25/hr

    Thornaby-on-Tees
    Full-Time

    Application deadline: 2027-07-20

  • S

    St Martins Care

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