HR Associate in Stoke-on-Trent

Role: HR Associate

Responsible to: Finance Director & Resources

Location: Head Office/ Home Working (Hybrid)

Position: Permanent

Job Purpose:

We are seeking an experienced and proactive HR lead to take responsibility for delivering a high quality, people centred HR service across St Martins. This is a standalone generalist role, ideal for someone to take the next step int their HR career, with scope to influence people strategy as well as manage day-to-day HR operations.

You will be the go-to person for all HR queries, providing advice, managing core processes, and supporting managers to get the best from their team.

The role requires a high level of professionalism, confidentiality, attention to detail and organisational skills.

The post-holder will also liaise with the Board of Management, preparing board papers with SLT members, minutes, and reports, and maintaining the organisation\’s records and registers.

Main Duties and Responsibilities

Principal tasks and activities:

• Collaborate with the Senior Leadership Team to deliver the over-arching St Martins strategy and culture.

• Support the Leadership team to learn from the staff survey process and take action to improve engagement in the employee experience.

• Develop a set of key metrics that highlight priority areas for intervention and transformation that also help to inform decision-making processes.

• Oversee the progression of any employee relations concerns and

• Provide a timely, accurate and consistent response to queries from managers and staff.

• Support managers with absence management, OH referrals and reasonable adjustment requirements.

• Analyse and identify trends from employee relations issues and support the identification of appropriate training interventions to address these.

• Lead on the implementation of new policy and practice rollout, embedding cultural and performance review processes, and other projects as requested.

• Work with line managers to ensure effective induction, behaviours, performance management framework, appraisal, talent management and succession planning processes are in place.

• Manage staff survey and residents survey process.

• Work with the Senior Leadership Team to arrange Board papers, attend meetings, minutes, and follow up action points.

• Any ad-hoc tasks

Experience:

• A minimum of 2 years’ experience in an HR and Administrator role

• Experience in dealing with the Senior Leadership Team and Board of Management.

• Experience in delivering excellent results within complex and challenging environments.

• Experience in managing the people impact of rapid growth and change.

• Experience in planning and implementing recruitment interventions and hiring a diverse range of roles.

• The ability to balance priorities and demands on time while working in a fast-moving progressive environment.

• Experience of managing multiple projects simultaneously

• Commitment to, and enthusiasm for facilitating cultural and behavioural change.

• Effective communication skills, with the ability to convey complex information in an engaging and compelling manner using a variety of methods.

• Ability to manage difficult situations and resolve conflict.

• Commitment to and focus on quality, promoting high standards to consistently improve outcomes and the experience of staff.

• Reporting skills, minute taking and proficient Microsoft Office Skills

• Reliable and Confidential

• Problem-solving, including being able to identify issues and resolve in a timely manner.

• Must be able to prioritise and plan work activities to use time efficiently.

• Must be organised, accurate, thorough, and able to monitor own work for quality.

• Experience of working in a unionised environment would be beneficial.

Other

• To undertake and complete any reasonable requests, including deputising for senior staff and/or supporting colleagues in service units when required.

• To provide coverage for the General Administrator as needed.

• Carry out any other necessary tasks as required.

• Must demonstrate St Martins core values.

Qualifications

• Essential: NVQ Level 5 or CIPD Level 5 qualification in People Management

• Desirable: Working towards or qualified at CIPD Level 7

Knowledge:

• Excellent standard of IT knowledge, Word and PowerPoint, Excel.

• Knowledge of Employment Law.

• Confident in delivering messages in a professional presentation style and managing/leading teams.

Skills:

• Ability to communicate clearly in written and spoken English.

• Able to use own initiative, skills in problem-solving and dealing with ambiguity.

• Ability to multi-task, prioritise, manage time effectively and ability to work independently.

• Ability to communicate and negotiate with colleagues and residents to sell the benefits of change and overcome any resistance to change.

Personal Attributes:

• Passion for developing excellence in housing, care and support for complex mental health.

Salary & Benefits:

Salary range:

£32,000 – £37,000 DOE

Holidays:

• You will receive 25 days of leave each year, in addition to statutory public holidays.

Probationary Period:

• 6 months

Hours:

• The working week is 35 hours, Monday to Friday.

Pension:

• St Martin of Tours operates a contributory Group Personal Pensions Scheme.

Other Benefits:

• St Martins operates a health cashback plan.
• Hybrid/flexible working options
• CIPD membership and professional development support ( training/training time)
• A value driven, supported team environment.
• Full details of the employee benefits are available from HR.