At a Glance
- Tasks: Support residents with mental health needs and lead a compassionate care team.
- Company: St Martin's House, dedicated to transforming lives through mental health support.
- Benefits: Generous salary, flexible working, pension contributions, and professional development opportunities.
- Other info: Join a supportive team in a dynamic environment focused on recovery and empowerment.
- Why this job: Make a real difference in people's lives while developing your career in mental health.
- Qualifications: Knowledge of mental health and a passion for helping others.
The predicted salary is between 27000 - 28000 £ per year.
Position: Key Worker (Mental Health)
Reporting to: Registered Care Manager
Location: St Martins House
Contract Type: Permanent
Salary: £27,000 - £28,000
Benefits:
- Holidays: 25 days plus bank holidays
- Flexible working
- Pension: Employer contribution up to 6%
- Home and Tech Salary Sacrifice
- Season Ticket Loan
- Enhanced Paternity, Maternity Leave
- Cycle to Work scheme
- Income protection
- And more ...
Job Purpose
The main purpose of the role is to ensure the efficient and effective delivery of a trauma informed and recovery-based model within our specialist mental health accommodation. The post-holder will provide support to residents with complex needs including mental health, forensic, drug addiction, alcohol issues and physical health needs. They will be responsible for ensuring a high-quality service is delivered on a 24-hour basis. The post holder will take responsibility for a case load of residents which is outcome focused and responds to the needs of residents.
Why this role matters
The post holder will work in line with the organisational values, showing compassion to residents, working in partnership with stakeholders, showing respect to residents, colleagues and stakeholders, demonstrating empowerment and being accountable. This is a crucial role within the service and would be ideal for people who are looking to develop their career in the sector. Above all we are looking for inspirational, compassionate, respectful individuals; committed to working in a trauma informed, recovery focused way, and have a genuine desire to support people to transform their lives, promote empowerment and work in partnership.
Job Summary
The role will require some knowledge in mental health, and will work within the following areas:
- Lead shifts, and key work a case load of residents.
- Ensure a high quality, recovery based, trauma informed service is delivered on a 24-hour basis.
- Support the manager to ensure that all CQC regulations are upheld.
- Provide a consistent approach to resident support.
- Work in partnership with other agencies and our local communities.
- Ensure effective systems to promote both safety and security are deployed.
- Demonstrate a positive and objective attitude and behaviours in everyday practice.
- Ensure high levels of hygiene and infection control systems are maintained.
Main duties and Responsibilities
This job description is not definitive and will be reviewed periodically in the light of corporate and local developments, in consultation with the post holder.
Service Delivery
- Provide a consistent approach to resident care and support.
- Ensure that recovery and trauma informed approach is effectively deployed in a compassionate and respectful manner.
- Ensure the smooth running of the day-to-day service.
- Ensure that move on and developing independence are at the forefront of service delivery.
- Comply with all relevant St Martin policies & procedures.
- Ensure incidents are always reported using the Datix system.
- Provide day-to-day shift leadership which includes organising the shift and delegating to other staff members.
- Implement new ideas for the improvement of services in conjunction with colleagues.
Care and support of residents
- Develop and implement care and support plans to meet residents’ needs.
- Be the Keyworker to a case load of residents; developing and evaluating support/care plans.
- Complete care and support plans and update risk assessment as needed.
- Complete key work session weekly for all residents.
- Use SMART goal planning to provide needs led holistic support.
- Carry out assessment to identify and prioritise needs at referral stages and throughout support offered.
- Support residents with their medication according to best practice and St Martin’s policy.
- Ensure that all residents are supported to develop independence and work towards move on where appropriate.
- Engage with residents daily to build their trust and encourage them to take part in various activities.
- Escort them to appointments, activities and attend meetings in community.
- Attend CPA and other professional meetings for key residents.
- Support residents with personal hygiene and toileting, along with dressing and maintaining their personal appearance.
- Undertake to support a proactive regime involving residents in a range of activities.
- Ensure that the residents’ rights and dignity are maintained.
- Manage and escalate concerns regarding care and treatment and promote the whistleblowing policy.
- Ensure confidentiality for resident, staff and the organisation are maintained.
Communication
- Communicate effectively with all members of the team.
- Establish effective, transparent and open lines of communication with care teams.
- Demonstrate role modelling of St Martins values and act as an ambassador for our services.
- Communicate the needs of residents effectively through handovers and emails to the rest of the team.
- Ensure care notes, health and safety records are recorded accurately and on time.
- Listen to staff and develop a culture that embraces new ideas.
People management
- Actively engage in annual appraisals and competency assessments.
- Manage and lead shifts as identified in shift leader protocol.
- Ensuring compliance with HR processes including holidays/sickness absence etc.
- Take responsibility for completing mandatory training.
Stakeholder management
- Liaise with local partners and voluntary sector organisations to get the best mix of services for St Martin’s residents.
- Ensure there is a safe and welcoming environment for staff, residents and visitors.
- Regularly liaise with stakeholders to increase referrals to the service.
- Attend any Multi-Disciplinary Team meetings and promote St Martins in a positive light.
Project financial management and budgets
- Support the budgeting process and ensure that accurate records are held.
- Support residents with budgeting their monies and adhering to policy and procedures.
- Monitor and control spend to ensure alignment with the assigned budget.
Other
- Complete any reasonable requests, including deputising for manager, senior staff and/or supporting colleagues in different services when required.
This post is subject to an Enhanced DBS check.
Contact Details:
St Martin Of Tours Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Key Worker (Mental Health) in Slough
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at St Martin Of Tours Housing Association.
✨Attend Social Work Events and Workshops
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We think you need these skills to ace Key Worker (Mental Health) in Slough
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to St Martin Of Tours Housing Association:Before hitting send, make sure to tailor your application specifically to St Martin Of Tours Housing Association! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at St Martin Of Tours Housing Association
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
