At a Glance
- Tasks: Manage income processes, monitor arrears, and ensure accurate rent accounting.
- Company: Join a dynamic finance team at our Head Office with a hybrid work model.
- Benefits: Enjoy 25 days holiday, flexible working, and a pension contribution up to 6%.
- Other info: Collaborative environment with opportunities for process improvement and career growth.
- Why this job: Make a real impact on financial stability and service funding in this vital role.
- Qualifications: Strong experience in transactional finance and excellent Excel skills required.
The predicted salary is between 30000 - 35000 £ per year.
Position: Finance Assistant - Income & Arrears
Reporting to: Finance Manager
Location: Head Office Hybrid
Contract Type: Permanent
Salary: £30,000 – £35,000 depending on experience and skills
Benefits: Holidays: 25 days plus bank holidays, Flexible working, Pension: Employer contribution up to 6%, Home and Tech Salary Sacrifice, Season Ticket Loan, Enhanced Paternity, Maternity Leave, Cycle to Work scheme, Income protection and more.
Job purpose
You will take ownership of income processes, arrears monitoring, and rent accounting. You will ensure income is accurate, collected on time, and risks are identified and addressed early.
Why this role matters
You will directly influence income collection and financial stability. Your work will help ensure services are properly funded and financial risks are managed early.
Key responsibilities
- Income and reconciliation
- Manage weekly income posting and allocation, ensuring accuracy across all resident accounts.
- Run and review weekly debit processes across all projects.
- Reconcile income, balances, and voids, identifying and resolving discrepancies quickly.
- Validate funding rates against charges and resolve issues with operations and funders.
- Produce weekly and monthly income reports with commentary on variances and risks.
- Maintain accurate rent and funding rates within systems.
- Support month-end processes, including journals and reconciliations.
- Arrears management
- Produce and own the monthly arrears position, highlighting risks and actions.
- Monitor and follow up overdue balances with managers and external partners.
- Challenge and support operational teams to improve collection performance.
- Issue arrears communications and maintain clear audit trails.
- Support escalation and legal action in line with policy.
- Use data to identify patterns and improve income collection.
- Invoicing and funding
- Manage monthly invoicing across projects.
- Upload and track invoices through borough portals.
- Build relationships with funding body finance teams.
- Ensure income is not delayed due to process or data issues.
- Starters and leavers
- Oversee accurate and timely setup of all starters and leavers.
- Ensure documentation is complete and followed up.
- Maintain tracking and resolve discrepancies quickly.
- Wider responsibilities
- Improve processes, controls, and reporting.
- Support audit and year-end requirements.
- Work collaboratively across teams.
- Provide cover within the finance team.
Person specification
Essential
- Strong experience in transactional finance.
- Experience managing income processes.
- Strong Excel skills.
- Ability to resolve discrepancies independently.
- Experience working with high volumes and deadlines.
- Ability to analyse data and act on risks.
- Strong communication skills.
- Well organised and able to manage priorities.
Desirable
- Experience with rent accounting and arrears.
- Understanding of housing benefit or funded income.
- Experience supporting month-end or management accounts.
Closing date for this position is 12th June 2026.
Finance Assistant - Income and Arrears in London employer: St Martin Of Tours Housing Association
As a Finance Assistant - Income and Arrears at our Head Office, you will join a dynamic team that values collaboration and innovation. We offer a supportive work culture with flexible working arrangements, generous benefits including 25 days of holiday, and opportunities for professional growth, ensuring you can thrive both personally and professionally in a rewarding environment.
Contact Details:
St Martin Of Tours Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Finance Assistant - Income and Arrears in London
✨Tip Number 1
Network like a pro! Reach out to people in the finance sector, especially those who work in income and arrears. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your Excel skills and understanding of income processes. We want you to shine when discussing how you can manage income and arrears effectively!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for roles that excite you, and tailor your approach to show why you’re a perfect fit for their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind. Plus, it shows your enthusiasm for the role and helps build a connection with the hiring team.
We think you need these skills to ace Finance Assistant - Income and Arrears in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Finance Assistant role. Highlight your experience in transactional finance and income processes, as these are key for us. Use specific examples that showcase your skills in managing high volumes and deadlines.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you're passionate about this role and how your background aligns with our needs. Don’t forget to mention your strong Excel skills and ability to resolve discrepancies independently.
Showcase Your Communication Skills:Since strong communication is essential for this position, make sure to demonstrate this in your application. Whether it’s through your writing style or by mentioning past experiences where you effectively communicated with teams or external partners, let us see your strengths!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at St Martin Of Tours Housing Association
✨Know Your Numbers
As a Finance Assistant, you'll be dealing with numbers all day. Brush up on your financial terminology and be ready to discuss income processes, arrears management, and reconciliation techniques. Familiarise yourself with common financial reports and be prepared to explain how you would handle discrepancies.
✨Excel Skills are Key
Since strong Excel skills are essential for this role, make sure you can demonstrate your proficiency. Be ready to talk about specific functions or formulas you've used in past roles. If possible, practice a few Excel tasks beforehand so you can confidently showcase your abilities during the interview.
✨Show Your Problem-Solving Skills
This position requires the ability to resolve discrepancies independently. Think of examples from your previous experience where you identified a problem and took action to resolve it. Be prepared to discuss how you approach challenges and what steps you take to ensure accuracy in your work.
✨Communicate Clearly
Strong communication skills are a must-have for this role, especially when liaising with managers and external partners. Practice explaining complex financial concepts in simple terms. During the interview, focus on being clear and concise in your responses, and don’t hesitate to ask for clarification if you need it.
