Lottery Support Specialist - Hybrid & Part-Time in Somerset

Lottery Support Specialist - Hybrid & Part-Time in Somerset

Somerset Part-Time 12000 - 16000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage enquiries and provide excellent support to Weekly Prize Draw supporters.
  • Company: St Margaret's Somerset Hospice, a caring and community-focused organisation.
  • Benefits: Generous holiday entitlement, pension scheme, and development opportunities.
  • Other info: Part-time role with a hybrid working model for better work-life balance.
  • Why this job: Join a passionate team and make a difference in your community while enjoying flexibility.
  • Qualifications: Strong communication skills and a passion for supporter care.

The predicted salary is between 12000 - 16000 £ per year.

St Margaret's Somerset Hospice is seeking a Lottery Administrator to join their Fundraising team. You will be the first point of contact for Weekly Prize Draw supporters, managing enquiries and ensuring excellent supporter care. This part-time position offers 20 hours of work per week and incorporates a hybrid working model, allowing flexibility between office and home. Benefits include generous holiday entitlement, a pension scheme, and development opportunities.

Lottery Support Specialist - Hybrid & Part-Time in Somerset employer: St Margaret's Somerset Hospice

St Margaret's Somerset Hospice is an exceptional employer that prioritises the well-being and development of its staff. With a flexible hybrid working model, generous holiday entitlement, and a supportive work culture, employees are encouraged to grow within their roles while making a meaningful impact in the community. Joining our Fundraising team as a Lottery Support Specialist means being part of a compassionate organisation dedicated to providing excellent supporter care and fostering a positive work environment.

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Contact Details:

St Margaret's Somerset Hospice Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Lottery Support Specialist - Hybrid & Part-Time in Somerset

Tip Number 1

Make sure you research St Margaret's Somerset Hospice and their mission. Knowing the ins and outs of the organisation will help you connect with them during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills! As a Lottery Support Specialist, you'll be the first point of contact for supporters. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle enquiries smoothly.

Tip Number 3

Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insider tips about the role and the culture at St Margaret's. They might even give you a heads-up on what the interviewers are looking for!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and comfortable with online processes, which is a big plus for a hybrid role like this one.

We think you need these skills to ace Lottery Support Specialist - Hybrid & Part-Time in Somerset

Customer Service Skills
Communication Skills
Enquiry Management
Supporter Care
Organisational Skills
Attention to Detail
Time Management

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for supporting the community shine through. We want to see how much you care about providing excellent supporter care and making a difference!

Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the Lottery Support Specialist role. We love seeing how your skills can contribute to our Fundraising team, so don’t hold back!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. Remember, less is often more!

Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at St Margaret's Somerset Hospice

Know Your Lottery Stuff

Make sure you brush up on the basics of lottery systems and fundraising. Understanding how St Margaret's Somerset Hospice operates its Weekly Prize Draw will show your genuine interest in the role and help you answer questions confidently.

Showcase Your Supporter Care Skills

As a Lottery Support Specialist, you'll be the first point of contact for supporters. Prepare examples from your past experiences where you've provided excellent customer service or resolved enquiries effectively. This will demonstrate your ability to handle similar situations in this role.

Embrace the Hybrid Model

Since this position offers a hybrid working model, be ready to discuss how you manage your time and productivity when working from home versus in the office. Share any strategies you have for staying organised and maintaining communication with your team.

Ask Thoughtful Questions

Prepare some insightful questions about the Fundraising team and the impact of the lottery on the hospice's mission. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values.