At a Glance
- Tasks: Support our clinical teams by managing schedules, patient records, and appointments.
- Company: Join St Margaret's Hospice Care, a community-focused charity dedicated to palliative care.
- Benefits: Enjoy 33 days holiday, NHS pension, and 24/7 wellbeing support.
- Other info: Opportunities for learning, development, and volunteering await you!
- Why this job: Make a real difference in patients' lives while working in a supportive team.
- Qualifications: Administrative experience and strong IT skills are essential.
The predicted salary is between 30000 - 40000 € per year.
St Margaret's Hospice Care has a fantastic opportunity for a Clinical Administrative Support to join our team. Your work behind the scenes will play a vital part in enabling our clinical teams to focus on delivering the best possible care. As our Clinical Administrator, you will support our dedicated Lymphoedema team, helping us to provide patient-centred care every day.
Your day-to-day work will include:
- Providing timely responses to scheduling, referral and appointment queries.
- Updating spreadsheets and databases.
- Managing the patient record system.
- Co‑ordinating clinics and organising patient appointments.
- Processing orders and invoices.
Required skills and experience:
- Administrative experience in a busy office setting.
- IT skills, including Microsoft Word, Excel and email.
- Experience of accurate data input and managing confidential information.
- Interpersonal skills, with the ability to communicate sensitively with patients and families.
What can we offer you? You won't just be joining a fantastic team – you'll be part of a welcoming, community‑minded charity. Our mission is to provide excellent specialist palliative care for patients and support to their families. If you speak to any of our staff or volunteers, they will tell you how the patient is at the heart of everything they do. So, if you’re looking for a role where you can really make a difference, working as part of a supportive team, we could be a perfect match.
Holiday: 33 days incl. bank holidays (rising to 35 after 1 year), plus option to buy/sell leave.
Pension: NHS pension available – 6% employer / 5% employee contribution.
Wellbeing & Support: 24/7 GP access, EAP, counselling, legal, financial & medical advice, enhanced maternity leave.
Benefits: Life assurance (2x salary), Health Cash Plan, Blue Light Card.
Extras: Free on‑site parking (Yeovil & Taunton), volunteering opportunities, learning & development opportunities. Eligibility criteria applies.
Clinical Administrator in Yeovil employer: St Margarets Hospice
St Margaret's Hospice Care is an exceptional employer, offering a supportive and community-focused work environment where you can truly make a difference in the lives of patients and their families. With generous benefits including 33 days of holiday, access to NHS pension schemes, and comprehensive wellbeing support, employees are encouraged to grow and thrive within the organisation. Join our dedicated team in Yeovil or Taunton, where your contributions will be valued and your professional development nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Administrator in Yeovil
✨Tip Number 1
Network like a pro! Reach out to current or former employees at St Margaret's Hospice Care on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to clinical administration. Think about how your skills in managing patient records and scheduling can shine through.
✨Tip Number 3
Show your passion for patient-centred care during interviews. Share examples of how you've communicated sensitively with patients and families in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our fantastic team!
We think you need these skills to ace Clinical Administrator in Yeovil
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Clinical Administrator role. Highlight your relevant administrative experience and IT skills, especially with Microsoft Word and Excel, to show us you’re the right fit for our team.
Showcase Your Interpersonal Skills:Since you'll be communicating with patients and families, it’s crucial to demonstrate your interpersonal skills. Share examples of how you've handled sensitive situations in the past to give us a glimpse of your compassionate side.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key skills and experiences shine through.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates about the recruitment process!
How to prepare for a job interview at St Margarets Hospice
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Clinical Administrator. Familiarise yourself with the tasks mentioned in the job description, like managing patient records and coordinating clinics. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your IT Skills
Since the job requires proficiency in Microsoft Word, Excel, and email, be prepared to discuss your experience with these tools. You might even want to mention specific examples of how you've used them in previous roles, especially for data input and managing confidential information. This will highlight your technical abilities and reassure them that you can hit the ground running.
✨Communicate with Empathy
As a Clinical Administrator, you'll need to interact sensitively with patients and families. Think about past experiences where you've had to communicate difficult information or provide support. Be ready to share these stories during the interview to showcase your interpersonal skills and ability to handle sensitive situations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the organisation. You could ask about the team dynamics, how they measure success in this position, or what challenges the Lymphoedema team is currently facing. Thoughtful questions can leave a lasting impression and demonstrate your enthusiasm for the role.
