At a Glance
- Tasks: Lead outpatient services and community engagement to enhance patient care and experience.
- Company: Join St Margaret's Hospice, a compassionate organisation dedicated to quality end-of-life care.
- Benefits: Competitive salary, permanent contract, and the chance to make a real difference in the community.
- Other info: Flexible working environment with opportunities for professional growth and community engagement.
- Why this job: Be part of a senior leadership team driving impactful healthcare initiatives across Somerset.
- Qualifications: Qualified clinician with excellent communication skills and leadership experience.
The predicted salary is between 47254 - 64687 £ per year.
Responsible for the management and leadership of clinical services, you will ensure the delivery of safe, high-quality, evidence-based care, with a strong focus on patient and carer experience and outcomes. As a key member of the Senior Leadership Team within the clinical directorate, you will provide strategic and operational leadership of all outpatient services and community engagement programmes. The role requires strong partnership working across acute, community and system-wide services, supporting integrated care delivery. A key aspect of the role will involve facilitating quality improvement initiatives, including pathway redesign to ensure services are responsive to patient, carer and system needs.
Role details:
- Salary: £57,472.54 - £64,687.65
- Working pattern: Full time 37.5 hours a week
- Contract: Permanent
This cross-county role will be based in our Taunton and Yeovil Hospice sites and be required to travel across the County as part of the role.
What can you expect to be doing?
- Working as part of our senior leadership team, your day-to-day role will include:
- Working with the Associate Clinical Director (Outpatients and Therapies) to contribute to partnership working and achievement of strategic aims.
- Overseeing the operational delivery, quality, and governance of outpatient/therapy services, ensuring robust clinical standards and continuous improvement.
- Leading on engagement with people and services from minority, marginalised, or harder-to-reach groups, addressing barriers to end-of-life care.
- Developing and implementing programmes to widen hospice access for patients with non-malignant conditions and create pathways with external providers for appropriate referrals.
- Participating in the Senior Clinical on-call rota.
What We’re Looking For:
- Qualified and registered clinician in a relevant health or social care profession.
- Current professional registration/accreditation.
- Excellent communication and interpersonal skills and the ability to work across sites, managing competing priorities.
- Acts flexibly, collaboratively and independently to ensure the service meets its delivery objectives.
- Responsible and accountable at a senior level.
- Applies leadership and operational management knowledge and skills.
- Demonstrable experience of patient and public engagement.
- Develops and maintains effective working relationships with internal and external people, organisations at a local and regional level.
- Manages programmes of organisational change and quality improvements.
- Able to travel across Somerset, including rural communities.
Our Values At St Margaret's Hospice, our values guide everything we do.
Head of Outpatient Services & Community Engagement in Taunton employer: St. Margaret’s Hospice
St Margaret’s Hospice is an exceptional employer, offering a supportive and collaborative work culture that values the contributions of every team member. Located in Taunton, this role provides meaningful opportunities for professional growth within the healthcare sector, allowing you to make a real difference in the community while enjoying flexible part-time hours. With a focus on employee well-being and development, you will thrive in an environment that prioritises high standards of clinical governance and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Outpatient Services & Community Engagement in Taunton
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like St. Margaret’s Hospice.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at St. Margaret’s Hospice.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like St. Margaret’s Hospice, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Head of Outpatient Services & Community Engagement in Taunton
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at St. Margaret’s Hospice.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at St. Margaret’s Hospice.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to St. Margaret’s Hospice. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at St. Margaret’s Hospice. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at St. Margaret’s Hospice
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research St. Margaret’s Hospice’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
