Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the shop manager, deliver excellent customer service, and create stunning displays.
- Company: Join St Margaret’s Hospice Care, a community-focused charity making a real difference.
- Benefits: Enjoy 33 days holiday, health benefits, and a supportive work environment.
- Why this job: Be part of a passionate team helping nearly 5,000 people across Somerset.
- Qualifications: Retail experience with strong communication and team motivation skills.
- Other info: Flexible hours, career growth opportunities, and a chance to make an impact.
The predicted salary is between 14790 - 14790 £ per year.
St Margaret’s Hospice Care has a fantastic opportunity for a Deputy Shop Manager to join our team. This role is based in Chard. You will join us on a permanent basis and in return, you will receive a salary of £14,790 per annum. This is a part-time role working 22.5 hours a week across three days, to include weekend working. There may occasionally be a need to work additional hours to cover staff leave as required.
By joining us you will quickly become part of a great Retail Team that we are proud to say consists of over 700 dedicated individuals and volunteers. The team’s commitment, skills, passion, and energy combine to deliver significant income, enabling our clinical colleagues to deliver their services to nearly 5,000 people across Somerset.
What can you expect to be doing?
Joining the team in our Chard shop, you will work alongside the shop manager, deputising when needed in their absence. Your day-to-day work will involve:
- Delivering friendly and approachable customer service
- Assisting in managing, training and motivating colleagues and volunteers
- Merchandising and creating beautiful shop displays
- Following till and cash handling procedures
- Helping to organise staff and volunteer rotas
- Sorting, lifting, and carrying donated goods
What will you be good at?
You will have:
- Experience working in Retail, ideally from a supervisory or management role
- Demonstrable excellent communication skills and high standards of customer service
- An understanding and awareness of how to successfully motivate and engage a team, working collectively to provide outstanding customer service and driving sales within your own shop
This role is a physically demanding position within a busy retail environment which includes the lifting and carrying of donated goods.
What can we offer you?
You won’t just be joining a fantastic team – you’ll be part of a welcoming, community-minded charity. Our mission is to provide excellent specialist palliative care for patients and support to their families. Everyone here contributes and has a part to play towards our goal. If you speak to any of our staff or volunteers, they will tell you how the patient is at the heart of everything they do. So, if you’re looking for a role where you can really make a difference, we could be a perfect match.
Holiday entitlement:
- 33 days holiday including bank holidays rising to 35 days after 1 year, and increasing with length of service (pro-rata if part-time)
- Ability to buy and sell annual leave
Pension scheme:
- NHS employees eligible to continue with their NHS pension scheme
- Non-NHS employees will receive 5% employer and 5% employee contribution
Award-winning Employee Assistance Programme for you and your family offering:
- Vitality & wellbeing health portal for non-emergency care
- Unlimited access to 24/7 online GP Consultations for employees, their partners, and dependent children as well as Expert Case Management
- Confidential and free 24-hour Employee Assistance
- Counselling and support
- Legal, financial, and medical information and advice
And more...
- Life assurance cover – 2x salary
- Health Cash Plans – help with covering the cost of healthcare needs by providing cashback on a range of health benefits
- Blue Light Card – Discounts on retailers and restaurants saving up to 35%
- Enhanced maternity leave
- Excellent learning and development opportunities
- Volunteering and fundraising opportunities
If you want to get to know our team or have a chat before applying, we would love to hear from you. Just reach out to our Recruitment Team.
Unfortunately, we are not able to offer visa sponsorship at this time. We are currently managing the recruitment process in-house and kindly ask that recruitment agencies refrain from contacting us with candidates for this role. We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact us for a chat if there’s anything you want to talk about before you apply.
If you have all the information you need, just click apply. We can’t wait to hear from you!
Closing date: Monday 26th January 2026.
Deputy Shop Manager Chard employer: St Margaret's Hospice
Contact Detail:
St Margaret's Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Shop Manager Chard
✨Tip Number 1
Get to know the team! Before applying, reach out to the Recruitment Team for a chat. It’s a great way to show your interest and get a feel for the culture at St Margaret’s Hospice Care.
✨Tip Number 2
Show off your retail experience! When you get the chance to speak with them, highlight your supervisory skills and how you've motivated teams in the past. They love a candidate who can bring energy and passion!
✨Tip Number 3
Be ready to demonstrate your customer service skills. Think of examples where you’ve gone above and beyond for customers. This role is all about delivering that friendly service, so make sure they see that in you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our fantastic team at St Margaret’s Hospice Care.
We think you need these skills to ace Deputy Shop Manager Chard
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the community and supporting our mission at St Margaret’s Hospice Care.
Tailor Your CV: Make sure to customise your CV to highlight your retail experience and any supervisory roles you've had. We love seeing how your skills align with what we’re looking for in a Deputy Shop Manager!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your relevant experience and skills without unnecessary fluff. We want to get to know the real you!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at St Margaret's Hospice
✨Know the Charity Inside Out
Before your interview, take some time to research St Margaret’s Hospice Care. Understand their mission, values, and the impact they have on the community. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience, especially in supervisory or management roles. Prepare specific examples of how you've motivated a team, handled customer service challenges, or created engaging displays. This will demonstrate your capability for the Deputy Shop Manager role.
✨Prepare for Team Dynamics Questions
Expect questions about how you would manage and motivate both staff and volunteers. Think of scenarios where you successfully engaged a team or resolved conflicts. Highlight your communication skills and ability to foster a positive work environment.
✨Demonstrate Your Customer Service Skills
Since delivering excellent customer service is key, prepare to share examples of how you've gone above and beyond for customers in the past. Discuss your approach to handling difficult situations and how you ensure a friendly shopping experience.
