At a Glance
- Tasks: Lead a vibrant retail team, delivering exceptional customer service and managing shop operations.
- Company: Join St Margaret’s Hospice, a community-focused charity making a real difference.
- Benefits: Enjoy 33 days holiday, pension scheme, and health cash plans.
- Other info: Inclusive environment with great career development opportunities.
- Why this job: Be part of a compassionate team that supports thousands in Somerset.
- Qualifications: Retail experience with strong communication and team motivation skills.
The predicted salary is between 15234 - 15234 £ per year.
St Margaret’s Hospice Care has a fantastic opportunity for a Deputy Shop Manager to join our team.
Location: St Margaret's Hospice - Bridgwater Clothes Store, 23 Cornhill, Bridgwater, TA6 3BX
Salary: £15,234.44 per annum
Contract: Permanent, Part time
Working pattern: 22.5 hours per week, worked three days out of seven. Rotas include weekdays and weekends and there will be a need to work additional hours to cover staff leave as required.
By joining us you will quickly become part of a great Retail Team that we are proud to say consists of over 700 dedicated individuals and volunteers. The team’s commitment, skills, passion, and energy combine to deliver significant income, enabling our clinical colleagues to deliver their services to nearly 5,000 people across Somerset.
What can you expect to be doing?
Joining the team in our Bridgwater Clothes Shop, you will work alongside the shop manager, deputising when needed in their absence. Your day to day work will involve:
- Delivering friendly and approachable customer service
- Assisting in managing, training and motivating colleagues and volunteers
- Merchandising and creating beautiful shop displays
- Following till and cash handling procedures
- Helping to organise staff and volunteer rotas
- Sorting, lifting, and carrying donated goods
What will you be good at?
You will have:
- Experience working in Retail, ideally from a supervisory or management role
- Demonstrable excellent communication skills and the high standards of customer service
- An understanding and awareness of how to successfully motivate and engage a team, working collectively to provide outstanding customer service and driving sales within your own shop
This role is a physically demanding position within a busy retail environment which includes the lifting and carrying of donated goods.
Our Values
- Compassionate: Kindness and care for everyone, every day
- Collaborative: One team, working together for one goal
- Ambitious: Striving for better, now and into the future
If these values resonate with you, we’d love to hear from you.
Inclusive recruitment
We are an equal opportunities employer and welcome applications from all sections of the community. If your experience broadly matches the role and you’re motivated to make a difference. If you need adjustments during recruitment, please contact recruitment@st-margarets-hospice.org.uk.
Why join St Margaret’s Hospice?
You won’t just be joining a fantastic team — you’ll become part of a welcoming, community-minded charity making a real difference every day. We offer a supportive and inclusive working environment alongside a range of benefits including:
- Holiday entitlement: 33 days including bank holidays, rising to 35 days after 1 year, and increasing with length of service (pro-rata if part-time)
- Ability to buy and sell annual leave
- Pension scheme: NHS pension continuation where applicable, 6% employer / 5% employee contribution for non-NHS staff
- Life assurance cover (2x salary)
- Health Cash Plans
- Employee Assistance Programme with 24/7 GP access, counselling, wellbeing support, and legal/financial advice
- Blue Light Discount Card
- Enhanced maternity leave (Eligibility criteria applies)
- Excellent learning and development opportunities
- Free on-site parking in Yeovil and Taunton
- Opportunities to volunteer and support fundraising initiatives
Closing date: Sunday 9th August 2026
Interview date: Tuesday 18th August 2026
Deputy Shop Manager in Bridgwater employer: St Margarets Hospice
At St Margaret’s Hospice Care, we pride ourselves on being a compassionate and forward-thinking employer, dedicated to making a meaningful impact in the lives of patients and families during their most critical times. Our inclusive work culture prioritises wellbeing and professional development, offering extensive benefits such as generous holiday entitlement, ongoing education opportunities, and a supportive environment that fosters team growth and innovation. Join us in Yeovil or Taunton, where you can lead transformative service development while enjoying a fulfilling career in palliative care.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Shop Manager in Bridgwater
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including St Margarets Hospice, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Deputy Shop Manager in Bridgwater
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like St Margarets Hospice that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at St Margarets Hospice will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about St Margarets Hospice and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at St Margarets Hospice
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at St Margarets Hospice, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at St Margarets Hospice!
