At a Glance
- Tasks: Provide top-notch customer care to lottery supporters through various communication channels.
- Company: St Margaret's Hospice Care, dedicated to making a difference in the community.
- Benefits: Competitive salary, hybrid work, pension scheme, and generous holiday allowance.
- Other info: Part-time role with 20 hours per week, perfect for students or those seeking flexible work.
- Why this job: Join a compassionate team and support a meaningful cause while working flexibly.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
St Margaret's Hospice Care is looking for a Lottery Administrator in Taunton. You will be responsible for providing excellent customer care to Weekly Prize Draw supporters via phone, email, and post. The role requires prompt and empathetic communication, accurate record-keeping, and the ability to handle enquiries effectively.
Working part-time at 20 hours per week, the position offers a hybrid working environment, competitive salary, and numerous benefits including a pension scheme and generous holiday allowance.
Lottery & Donor Care Coordinator - Part Time in Taunton employer: St Margaret's Hospice Care
St Margaret's Hospice Care is an exceptional employer that prioritises the well-being and development of its staff. With a supportive work culture, flexible hybrid working arrangements, and a commitment to employee growth, this part-time role in Taunton offers a fulfilling opportunity to make a meaningful impact while enjoying competitive benefits such as a pension scheme and generous holiday allowance.
Contact Details:
St Margaret's Hospice Care Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Lottery & Donor Care Coordinator - Part Time in Taunton
✨Tip Number 1
Make sure you research St Margaret's Hospice Care and understand their mission. When you get the chance to chat with them, show that you’re genuinely interested in their work and how you can contribute to their goals.
✨Tip Number 2
Practice your communication skills! Since the role involves a lot of customer care, try role-playing common scenarios with a friend. This will help you feel more confident when handling enquiries during the interview.
✨Tip Number 3
Prepare some thoughtful questions to ask at the end of your interview. This shows that you’re engaged and serious about the position. Think about what you want to know regarding their lottery operations or team dynamics.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It’s a great opportunity to reiterate your enthusiasm for the role and the organisation.
We think you need these skills to ace Lottery & Donor Care Coordinator - Part Time in Taunton
Some tips for your application 🫡
Show Your Passion for Customer Care:When writing your application, let us see your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond for customers in the past – it’ll really make you stand out!
Be Clear and Concise:We appreciate straightforward communication, so keep your application clear and to the point. Use bullet points where necessary to highlight your skills and experiences, making it easy for us to see why you're a great fit.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Lottery & Donor Care Coordinator role. Mention your experience with record-keeping and handling enquiries, as these are key aspects of the job.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at St Margaret's Hospice Care
✨Know Your Stuff
Before the interview, make sure you understand the role of a Lottery & Donor Care Coordinator. Familiarise yourself with St Margaret's Hospice Care and their mission. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Communication Skills
Since the role involves customer care via phone, email, and post, be prepared to demonstrate your communication skills. Think of examples where you've handled enquiries effectively or provided excellent customer service. Practising these scenarios can really help you shine.
✨Be Empathetic
Empathy is key in this role. During the interview, share experiences where you've shown understanding and compassion towards others. This will highlight your ability to connect with supporters and handle sensitive situations, which is crucial for the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the hybrid working environment, or how success is measured in the role. This shows that you're engaged and thinking about how you can contribute to the organisation.
