At a Glance
- Tasks: Provide specialist telemedicine support and triage for patients in need.
- Company: Join a community-minded charity dedicated to outstanding palliative care.
- Benefits: Competitive hourly rate, pension scheme, and excellent learning opportunities.
- Other info: Flexible shifts and opportunities for home visits to enhance patient care.
- Why this job: Make a real difference in patients' lives while working in a supportive team.
- Qualifications: Registered Nurse with experience in palliative care or chronic condition management.
The predicted salary is between 20 - 20 £ per hour.
Are you an experienced and compassionate Clinical Nurse Specialist looking for a role where your expertise truly matters? Join our Advice Line team, where you’ll provide specialist telemedicine support to patients and families across Somerset. This is an opportunity to use your clinical judgement, communication skills and holistic approach to care - right at the moment people need it most.
Location: Taunton
Contract: Bank/Casual
Hourly Rate: £20.86, plus 30% unsocial hours payments on Saturdays and 60% on Sundays.
This role offers shift patterns of 8:00 - 16:00, 9:00 - 17:00, 8:00 - 18:00, or 14:00 - 22:00.
At St Margaret’s, you’re not just joining a team - you’re becoming part of a welcoming, community-minded charity where everyone plays a vital role in delivering outstanding palliative care. Our staff and volunteers will tell you the same thing: the patient is at the heart of everything we do. So, if you’re looking for a role where you can really make a difference, working as part of a supportive team, we could be a perfect match.
What can you expect to be doing?
- You will work within our advice line team focusing on our referral, triage process and advice line calls.
- The role is predominantly telemedicine and will work closely with our central referral centre.
- Your day-to-day work will include:
- Working with a team to respond to advice line queries, referrals and take appropriate action.
- Triaging new referrals, signposting appropriately based on the individual needs, and liaising with other services, internal and external.
- Supporting and advising patients, using specialist knowledge and skills in physical symptom control, social, emotional and spiritual care.
- Assess the appropriateness and urgency of referrals seeking further information and advice as appropriate managing expectation and giving clarity to outcome.
- Conducting home visits as required and feeding back to the community CNS team.
What will you bring?
- You will be a Registered Nurse.
- Have specialist post-graduate experience and knowledge in palliative care, acute oncology or chronic condition management.
- Remain calm under pressure during busy shifts.
- Work effectively with other healthcare professionals to ensure comprehensive assessment and care planning.
- Demonstrate excellent communication skills.
- Hold a full driving licence to enable travel for occasional home visits.
What can we offer you?
- Pension scheme
- NHS employees eligible to continue with their NHS pension scheme
- Non-NHS employees will receive 5.5% employer and 5% employee contribution.
- Award-winning Employee Assistance Programme for you and your family offering:
- Vitality & wellbeing health portal for non-emergency care
- Unlimited access to 24/7 online GP Consultations for employees, their partners, and dependent children as well as Expert Case Management
- Confidential and free 24-hour Employee Assistance
- Counselling and support
- Legal, financial, and medical information and advice
- And more…
- Blue Light Discount Card
- Excellent learning and development opportunities
- Free on-site parking in Yeovil and Taunton
- Volunteering and fundraising opportunities
- Eligibility criteria applies
If you want to get to know our team or have a chat before applying, we’d love to hear from you. Just reach out to Colleen Gagg at colleen.gagg@st-margarets-hospice.org.uk
We are currently managing the recruitment process in-house and kindly ask that recruitment agencies refrain from contacting us with candidates for this role.
For any questions about our recruitment process, please contact Recruitment@st-margarets-hospice.org.uk.
We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact us for a chat if there’s anything you want to talk about before you apply.
Unfortunately, we are unable to offer visa sponsorship at this time.
If you have all the information you need, just click apply. We can’t wait to hear from you!
Closing date: 1st April 2026
This role requires a criminal background check via the disclosure procedure. The Disclosure and Barring Service offers a confidential checking service for transgender applicants. This route gives applicants the choice not to have any gender or name information disclosed on their DBS certificate and is available for all levels of DBS check.
Bank Clinical Nurse Specialist - Advice Line in Taunton employer: St Margaret's Hospice Care
At St Margaret’s, we pride ourselves on being a compassionate and community-focused charity that values the contributions of our staff in delivering exceptional palliative care. As a Bank Clinical Nurse Specialist in Taunton, you will enjoy a supportive work culture, competitive pay rates, and access to excellent learning and development opportunities, all while making a meaningful impact on the lives of patients and their families. Join us to be part of a dedicated team where your expertise is truly valued and where you can grow both personally and professionally.
Contact Details:
St Margaret's Hospice Care Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Bank Clinical Nurse Specialist - Advice Line in Taunton
✨Get Involved with Local Health Networks
Start mingling with local health networks and community groups in your area. These connections can lead to freelance gigs as many healthcare facilities look for short-term help and we all know word-of-mouth is key in nursing!
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Create a public portfolio that highlights your nursing experience, skills, and any specialised training you've completed. Use platforms like LinkedIn to connect with potential clients and showcase testimonials from previous patients or employers; this adds credibility and visibility to your freelance brand.
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Check out freelance-specific job platforms focused on healthcare – websites like NurseFly or Nurse.com have listings that might just have the perfect gig for you. Signing up there can give you access to clients specifically looking for quick-care solutions.
✨Be Present in Community Health Events
Attend health fairs, workshops, or community health events. Getting your name out there by participating in discussions or offering free health consultations can help us find potential clients who are looking for freelance nursing support!
We think you need these skills to ace Bank Clinical Nurse Specialist - Advice Line in Taunton
Some tips for your application 🫡
Showcase Your Nursing Credentials:For a freelance nursing position like Bank Clinical Nurse Specialist - Advice Line, it's crucial to highlight your qualifications right at the top of your CV. Include your nursing degree, any special certifications (like CPR or advanced life support), and your registration details. Don't forget to mention any specific skills that relate to patient care — think about your experiences in various healthcare settings!
Tailor Your Portfolio:When applying for a freelance gig, a portfolio can be a game-changer! Include examples of your work in patient care, like case studies or testimonials from previous clients or employers. If you're able to add any projects where you've implemented patient care plans or improved patient outcomes, that will catch the eye of St Margaret's Hospice Care!
Flexibility is Key:You're not applying for a traditional full-time role, so highlight your availability and flexibility in your cover letter. Freelance work often requires juggling various clients, so mention how you can adapt to different schedules and patient needs — this shows you're ready to hit the ground running in Bank Clinical Nurse Specialist - Advice Line.
Demonstrate Your Understanding of Patient Care Challenges:In your CV and cover letter, it’s beneficial to briefly touch upon challenges you've faced in patient care and how you overcame them. This shows not only your experience but also your problem-solving skills and resilience — qualities that are crucial for a freelance nurse navigating different environments. Remember to apply through our website for a seamless application process!
How to prepare for a job interview at St Margaret's Hospice Care
✨Showcase Your Specialisation
Make sure to highlight any specific areas of patient care you excel in, such as geriatric care, paediatrics, or wound management. Freelancing in nursing means clients will want to know how your skills can directly benefit their patients, so bring any relevant certifications or experiences to the table.
✨Bring Your Portfolio of Success
Since it’s freelance work, you should present a portfolio that includes case studies, positive patient feedback, or evidence of your outcomes. This will help demonstrate your previous success and patient satisfaction levels, giving potential clients confidence in your skills.
✨Prepare for Scenario-Based Questions
Expect interviewers to throw some real-world patient scenarios at you. These might test your clinical judgement and decision-making skills. Brush up on your clinical protocols and be ready to explain how you’d handle specific situations – this is where our hands-on experience will shine.
✨Discuss Flexibility and Availability
As a freelancer, you’ll need to navigate different schedules and patient needs. Be prepared to discuss your availability and how you can adjust to accommodate client schedules while ensuring consistent, high-quality care. This shows that you’re not only skilled but also reliable and adaptable.
