St Margaret’s Hospice Care has a fantastic opportunity for an Advice line Clinical Nurse Specialist (ADL CNS) to join our team.
- Salary: £31,935.19 - £38,456.24 per annum, depending on experience (based on a full time salary of £39,919.74 - £48,070.31)
- Additional Payments: 30% Unsocial Hours on Saturday and 60% on Sunday & bank holidays
- Working Pattern: Part time, 30 hours per week
- Contract: Permanent
- Location: Taunton or Yeovil site
What can you expect to be doing?
You will work within our advice line team focusing on our referral, triage process and advice line calls. It is based in our Taunton or Yeovil SMH site.
The role is predominantly telemedicine with expectation of conducting home visits, and working closely with our central referral centre.
Your day-to-day work will include:
Base at Taunton or Yeovil St Margaret’s hospice care site.
Work with a team to respond to advice line queries, referrals and action as appropriate.
You need to hold knowledge and skills within palliative care at a specialist level and carry qualification to reflect this.
You will triage new referrals and signpost appropriately based on the individual needs and liaise with other services, internal and external.
What will you be good at?
Calm under pressure during busy shifts.
Collaboration with other healthcare professionals to ensure thorough assessment and care plan implementation.
Excellent communication skills.
Hold a registered nurse qualification with specialist post-graduation experience and knowledge within palliative care, acute oncology, chronic conditions management.
You will need to travel at times if appropriate ie home visits.
Our Values
At St Margaret’s Hospice, our values guide everything we do. We are:
- Compassionate: Kindness and care for everyone, every day
- Collaborative: One team, working together for one goal
- Ambitious: Striving for better, now and into the future.
Inclusive recruitment
We are an equal opportunities employer and welcome applications from all sections of the community. If your experience broadly matches the role and you’re motivated to make a difference, we encourage you to apply.
If you need adjustments during the recruitment process, please contact recruitment@st-margarets-hospice.org.uk or call 01823 774834.
Why join St Margaret’s Hospice?
You won’t just be joining a fantastic team -- you’ll become part of a welcoming, community-minded charity making a real difference every day.
We offer a supportive and inclusive working environment alongside a range of benefits including:
Holiday entitlement
- 33 days including bank holidays, rising to 35 days after 1 year, and increasing with length of service (pro-rata if part-time)
- For Band 5 clinical roles, annual leave entitlement may include reckonable service from previous clinical roles at Band 5 or above, where joining us directly from the NHS or another hospice.
- Ability to buy and sell annual leave
Pension scheme
- NHS pension continuation where applicable*
- 6% employer / 5% employee contribution for non-NHS staff
Additional Benefits
- Life assurance cover (2x salary)*
- Health Cash Plans
- Employee Assistance Programme with 24/7 GP access, counselling, wellbeing support, and legal/financial advice
- Blue Light Discount Card
- Enhanced maternity leave*
- Excellent learning and development opportunities
- Free on-site parking in Yeovil and Taunton
- Opportunities to volunteer and support fundraising initiatives
*Eligibility criteria applies
Want to Apply or Find Out More?
If you want to get to know our team or have a chat before applying, we’d love to hear from you. Just reach out to us at colleen.gagg@st-margarets-hospice.org.uk
Unfortunately, we are not able to offer visa sponsorship currently.
For any questions about our recruitment process or to request an application form is sent to you, please contact Recruitment@st-margarets-hospice.org.uk
We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact us for a chat if there’s anything you want to talk about before you apply.
If you have all the information you need, just click apply. We can’t wait to hear from you!
We are currently managing the recruitment process in-house and kindly ask that recruitment agencies refrain from contacting us with candidates for this role.
Closing date: 4th December 2026
Safer Recruitment
St Margaret's Hospice are committed to safeguarding and promoting the welfare of those who use our services.
As part of our safer recruitment processes, all offers of employment are subject to satisfactory pre-employment checks relevant to the role. These may include verification of identity, right to work, references, qualifications, DBS, and other regulatory, fraud prevention, and compliance checks.
The Disclosure and Barring Service offers a confidential checking service for transgender applicants. This route gives applicants the choice not to have any gender or name information disclosed on their DBS certificate and is available for all levels of DBS check.
Advice line - Clinical Nurse Specialist in Taunton employer: St Margaret's Hospice Care
At St Margaret’s Hospice, we pride ourselves on being a compassionate and collaborative employer, dedicated to creating a supportive environment for our staff. As a Maintenance Assistant in Taunton, you will not only enjoy generous benefits such as 33 days of holiday and a robust pension scheme but also have the opportunity for personal growth through on-the-job training and development. Join us in making a meaningful impact in the lives of our patients and community while working alongside a friendly team that values inclusivity and ambition.
Contact Details:
St Margaret's Hospice Care Recruitment Team
