At a Glance
- Tasks: Support our Lymphoedema team with scheduling, data management, and patient appointments.
- Company: St Margaret’s Hospice Care, dedicated to providing exceptional patient care.
- Benefits: 33 days holiday, NHS pension scheme, and access to 24/7 online GP consultations.
- Other info: Flexible working patterns and excellent career development opportunities.
- Why this job: Make a real difference in patient care while gaining valuable administrative experience.
- Qualifications: Administrative experience, IT skills, and strong interpersonal communication.
The predicted salary is between 10598 - 10598 € per year.
St Margaret’s Hospice Care has a fantastic opportunity for a Clinical Administrative Support to join our team. Your work behind the scenes will play a vital part in enabling our clinical teams to focus on delivering the best possible care.
Location: Yeovil
Salary: £10,598.19 per annum
Working pattern: Part time, 15 hours per week
Contract: Permanent
Although based in Yeovil, there may be opportunity to work cross county and occasionally at home. We can also consider flexibility around working pattern and spread across the week.
Responsibilities
- Providing timely responses to scheduling, referral and appointment queries
- Updating spreadsheets and databases
- Managing the patient record system
- Co‑ordinating clinics and organising patient appointments
- Processing orders and invoices
Qualifications
- Administrative experience in a busy office setting
- IT skills, including Microsoft Word, Excel and email
- Experience of accurate data input and managing confidential information
- Interpersonal skills, with the ability to communicate sensitively with patients and families
Benefits
- Holiday entitlement: 33 days holiday including bank holidays, rising to 35 days after 1 year, and increasing with length of service (pro‑rata if part‑time)
- Ability to buy and sell annual leave
- Pension scheme: NHS employees eligible to continue with their NHS pension scheme. Non‑NHS employees will receive 6% employer and 5% employee contribution.
- Award‑winning Employee Assistance Programme for you and your family offering:
- Vitality & wellbeing health portal for non‑emergency care
- Unlimited access to 24/7 online GP Consultations for employees, their partners, and dependent children as well as Expert Case Management
- Confidential and free 24‑hour Employee Assistance Counselling and support
- Legal, financial, and medical information and advice
- Other benefits include:
- Life assurance cover - 2x salary
- Health Cash Plans - cashback on a range of health benefits
- Blue Light Discount Card
- Enhanced maternity leave
- Excellent learning and development opportunities
- Free on‑site parking in Yeovil and Taunton
- Volunteering and fundraising opportunities
- Eligibility criteria applies
Closing Date: 24th May 2025
Lymphoedema Clinical Administrative Support employer: St Margaret's Hospice Care
St Margaret’s Hospice Care is an exceptional employer, offering a supportive work environment in Yeovil where your contributions as a Clinical Administrative Support will directly enhance patient care. With generous holiday entitlement, a robust pension scheme, and access to an award-winning Employee Assistance Programme, we prioritise the wellbeing and professional growth of our staff. Join us for a rewarding career that not only values your skills but also provides opportunities for flexibility and development within a compassionate team.
StudySmarter Expert Advice🤫
We think this is how you could land Lymphoedema Clinical Administrative Support
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work in administrative roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative support. Think about how your skills in managing patient records and coordinating appointments can shine through in your answers.
✨Tip Number 3
Showcase your IT skills! Be ready to discuss your experience with Microsoft Word and Excel during interviews. Maybe even bring along examples of spreadsheets you've managed to impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our amazing team at St Margaret’s Hospice Care.
We think you need these skills to ace Lymphoedema Clinical Administrative Support
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Clinical Administrative Support role. Highlight your administrative experience and IT skills, as these are key for us in this position.
Showcase Your Interpersonal Skills:Since you'll be communicating with patients and families, it's important to demonstrate your interpersonal skills. Share examples of how you've handled sensitive situations in previous roles.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role.
How to prepare for a job interview at St Margaret's Hospice Care
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Clinical Administrative Support role. Familiarise yourself with tasks like managing patient records and coordinating clinics. This will help you demonstrate your knowledge and show how your skills align with what they need.
✨Showcase Your IT Skills
Since the job requires proficiency in Microsoft Word, Excel, and email, be prepared to discuss your experience with these tools. You might even want to mention specific examples of how you've used them in previous roles to improve efficiency or accuracy.
✨Communicate with Empathy
This role involves interacting with patients and families, so it's crucial to convey your interpersonal skills during the interview. Share examples of how you've handled sensitive situations in the past, highlighting your ability to communicate compassionately and effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
