Prescription Clerk

Northampton Part-Time

To act as a focal point of communication between the Practice team, patients and local chemists, as well as other members of the primary health care team, to ensure patients’ medication/prescription requests are dealt with efficiently and effectively within the current practice protocols., * Greet patients and visitors to the practice in a professional and polite manner at all times

Support and assist the Practice Team with any medication queries
Communicate/liaise with hospital pharmacists, consultants, consultant secretaries, local pharmacies and residential homes in the area
Communicate with District Nurses and appliance contractors when dealing with catheters, bags and other medical appliances, process new requests and associated documentation
Work closely with other members of the Prescription Team including the Clinical Pharmacists and external supporting Pharmacy Technicians
Ensure tasks are checked and completed in a timely manner
Process scanned letters (within 3 working days of receipt), making the appropriate changes within patient records, ensuring the accuracy of letters/discharge summaries. Raise and investigate queries with clinicians and appropriate departments to validate amendments where necessary.
Add, amend and stop medications correctly, ensure the correct review dates are implemented and correct medication issues are added.
To generate repeat prescription requests on the surgery computer system via any of the incoming methods (physical, repeat request, online requests, letter, fax etc)
To process requests for prescription items in accordance with the practice protocol for new items not already in the patients record
Process repeat prescription requests in accordance with practice guidelines.
Understand and know how to process medications that require; shared care, medications that are double red or require prior approval
Ensure applications for prescription charge exemptions are accurate and processed in a timely manner
Keep up-to-date, understand and be aware of the following:- practice formulary, drug tariff, BNF, Pharmacy Law, ethics and current legislation
Ensure correct protocols are followed regarding controlled drug requests.
Ensure electronic prescriptions are assigned to relevant clinicians at the agreed share out times
Be aware of drug safety, recalls and advice as per MHRA, bringing any relevant changes to the attention of prescribers
Taking a pro-active role in ensuring patients are aware if they are due a review of medication and informing clinicians to maintain patient safety
To have a positive attitude and approach towards problem solving
Maintain a logical approach in reducing medicine waste, recognising over ordering and query with the relevant person(s), organisation as necessary
Liaise with Pharmacies on the supply of prescribed drugs, alert clinicians regarding supply issues, process requests for alternative medications and seek advice where necessary
Appreciation of the nature of primary care prescribing
Raise any significant events as a result of prescribing issues and inform the rest of the team
Appreciation of the NHS agenda and government initiatives

Other Tasks

Attend monthly PLT sessions
Attend Prescription Team Meetings as required
Attend training sessions as deemed necessary by the practice or for personal development
Any other tasks allocated by managers
Be available to cover annual/sick leave as required
Company pension
Employee discount
Free flu jabs
Free parking
On-site parking
Store discount, * Company pension
Free flu jabs
Free parking
On-site parking
Store discount