At a Glance
- Tasks: Lead our Grays store, manage a team, and ensure excellent customer service.
- Company: Join St Luke's Hospice, a respected charity providing vital palliative care in the community.
- Benefits: Enjoy competitive pay, 27 days holiday, and a supportive team environment.
- Why this job: Make a difference while developing your leadership skills in a dynamic retail setting.
- Qualifications: Retail management experience, strong communication skills, and a passion for customer service required.
- Other info: Flexibility and a driving license are essential for operational needs.
The predicted salary is between 19378 - 29067 £ per year.
St Luke's Hospice is an outstanding provider of expert palliative and end of life care and a prominent and respected charity at the heart of the local community. We offer a wide range of specialist services to support patients, their families and friends.
SLH Trading Ltd is the trading arm of St. Luke’s Hospice and operates a number of Charity Retail Stores which provide valuable income for the Hospice.
We have a vacancy at our Grays Store (Furniture & General) for a Store Manager with demonstrable Retail Management experience. You will be highly motivated with strong leadership skills and be adaptable to a fast changing environment.
Job Title: Store Manager
Salary: £24,223 per year
Contract: Permanent
Working Hours: Full time, 37.5 hours a week, Monday to Saturday
Location: High Street, Grays (Essex)
The successful candidate must have; excellent communication, people management, IT/EPOS skills and a passion for great customer service. Flexibility and mobility (being a car driver) is also necessary, for operational reasons (to keep our valuable stores open).
The duties are varied and interesting and this post offers a wonderful opportunity for a commercially minded, self-motivated person able to work as part of a team and also on their own initiative.
We offer a great working environment, with competitive pay and benefits package (27 days Holiday plus 8 Bank Holidays) and a strong team that supports each other.
About applying
When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.
Right to Work
St. Luke's Hospice is unable to sponsor work permits or visas. All candidates must have the right to work in the UK.
Belonging, Equity, Diversity and Inclusion
At St Luke's Hospice, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better outcomes for the people who access our services. We particularly welcome applications from disabled, LGBT+ and Black, Asian and Minority Ethnic candidates as these groups are currently under-represented in our teams. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of access requirements for people who have a disability.
Store Manager (Grays High Street) employer: St Lukes Hospice
Contact Detail:
St Lukes Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager (Grays High Street)
✨Tip Number 1
Familiarize yourself with the mission and values of St. Luke's Hospice. Understanding their commitment to palliative care and community support will help you align your answers during the interview and demonstrate your passion for their cause.
✨Tip Number 2
Highlight your retail management experience by preparing specific examples of how you've successfully led a team in a fast-paced environment. Be ready to discuss challenges you've faced and how you overcame them, as this will showcase your adaptability and leadership skills.
✨Tip Number 3
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Consider conducting mock interviews with friends or family to refine your ability to convey your experiences and ideas effectively.
✨Tip Number 4
Demonstrate your customer service passion by sharing stories that highlight your commitment to providing exceptional service. Think about instances where you went above and beyond for customers, as this will resonate well with the values of St. Luke's Hospice.
We think you need these skills to ace Store Manager (Grays High Street)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Store Manager position. Make sure you understand the key responsibilities and required skills, such as retail management experience, leadership abilities, and customer service passion.
Tailor Your CV: Customize your CV to highlight relevant experience in retail management. Include specific examples of your leadership skills and any achievements that demonstrate your ability to adapt in a fast-changing environment.
Answer Application Questions Thoughtfully: When filling out the application, pay close attention to the questions asked. Use this opportunity to showcase how your skills, knowledge, and experience align with the requirements of the role. Be specific and provide examples where possible.
Show Your Passion for the Charity: In your application, express your enthusiasm for working with St. Luke's Hospice and your commitment to their mission. Highlight any previous experience in charity work or community involvement that aligns with their values.
How to prepare for a job interview at St Lukes Hospice
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to help customers, as this aligns with the values of St. Luke's Hospice.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you've successfully managed teams in a retail environment. Highlight any experiences where you motivated your team or handled challenges effectively.
✨Be Ready for Adaptability Questions
Since the role requires adaptability in a fast-changing environment, think of instances where you had to adjust quickly to new situations. Be prepared to explain how you handled these changes and what you learned from them.
✨Highlight Your IT and EPOS Skills
As the position requires strong IT and EPOS skills, be ready to discuss your experience with these systems. If possible, mention specific software or tools you've used and how they contributed to your efficiency in previous roles.