At a Glance
- Tasks: Support patients and families with compassion while handling operational duties.
- Company: Join St Luke's, a caring hospice dedicated to enhancing lives.
- Benefits: Generous training opportunities, family-friendly policies, and a supportive work environment.
- Why this job: Make a meaningful difference in people's lives every day.
- Qualifications: Experience in customer service or operations; basic maintenance skills preferred.
- Other info: Be part of a team that values equity, diversity, and inclusion.
The predicted salary is between 24000 - 36000 £ per year.
The Estates Operative provides practical and compassionate support across the hospice, ensuring dignity, safety, and respect for patients, families, and staff at all times. This role combines hands‑on operational duties with sensitive responsibilities, including work within the mortuary, where professionalism and empathy are essential.
Key Responsibilities
- Transport patients, equipment, and supplies safely and efficiently.
- Set up rooms and public areas for clinical or family use.
- Respond promptly to porter service requests, prioritising urgent needs.
- Assist with waste collection and disposal.
- Support fleet management and carry out vehicle checks.
- Perform basic maintenance tasks (e.g., lightbulb changes, furniture assembly).
- Assist with event setups, including the Festival of Light.
Mortuary Duties
- Transfer deceased patients respectfully in line with hospice protocols.
- Prepare viewing areas for families, ensuring privacy and dignity.
- Liaise with funeral directors and maintain accurate records.
Health, Safety & Compliance
- Adhere to health and safety policies, including infection control and manual handling.
- Complete statutory checks and report incidents promptly.
- Support risk assessments and safe systems of work.
Professional & Team Responsibilities
- Communicate sensitively with patients, families, and colleagues.
- Work collaboratively across departments to ensure smooth operations.
What We’re Looking For
- Experience in a customer‑facing or operational role.
- Understanding of basic health and safety principles.
- Ability to prioritise tasks and work as part of a team.
- Full UK driving licence.
- Previous experience as a porter or in a healthcare setting.
- Basic maintenance skills and experience supporting events.
- Mortuary care or bereavement support training.
Personal Attributes
- Compassionate and respectful approach.
- Strong organisational skills and attention to detail.
- Ability to work flexibly and independently.
Our Commitment to Equity, Diversity & Inclusion
We strive to create an environment free from barriers and prejudice, treating everyone as a unique individual and providing the best experience possible.
Why Join Us?
- Be part of a caring and supportive team.
- Opportunities for training and development.
- Make a meaningful difference every day.
Interested? Apply now and help us continue to provide exceptional care and support to our community.
The Organisation
St Luke’s is an organisation that is dedicated to enhancing the wellbeing and quality of life of all those affected by a terminal illness in Sheffield. Our purpose is to give patients and their families the high‑quality care they need, treating each person as a unique individual. We promise to listen to their wishes and choices, tailoring our care and support so they can make the most of every day. We work with others to champion improvements in end‑of‑life care, in Sheffield and beyond. Everyone who works at St Luke’s makes a difference. St Luke’s plays a key role in helping terminally ill people in Sheffield and you could join the team that makes St Luke’s so special.
The Benefits
- Advantageous terms and conditions of employment.
- Family friendly: we work with you to make your role fit your personal circumstances.
- Working here means you are very important to us and your health and wellbeing matters.
- Generous learning and development opportunities.
- We are proud to offer a range of other miscellaneous benefits to our employees.
About St Luke's
We are caring, pioneering and respectful. We are St Luke’s. Working here means you are very important to us and our purpose of giving patients and their families the high-quality care they need.
Estates Operative in Sheffield employer: St Luke’s Hospice
Contact Detail:
St Luke’s Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Operative in Sheffield
✨Tip Number 1
Get to know the organisation! Research St Luke’s and understand their values and mission. This will help you connect your experiences to what they’re looking for, showing that you’re not just another applicant but someone who truly cares about their work.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at St Luke’s. Personal connections can make a huge difference in your application process.
✨Tip Number 3
Prepare for the interview by practising common questions related to compassion and teamwork. Think of examples from your past roles where you demonstrated these qualities. Being able to share real-life stories will help you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the St Luke’s team. Good luck!
We think you need these skills to ace Estates Operative in Sheffield
Some tips for your application 🫡
Show Your Compassion: When writing your application, let your compassionate side shine through. This role is all about providing support to patients and families, so share any relevant experiences that highlight your empathy and respect for others.
Be Clear and Concise: Keep your application straightforward and to the point. We want to see your skills and experiences clearly laid out, so avoid fluff and focus on what makes you a great fit for the Estates Operative role.
Highlight Relevant Experience: Make sure to mention any previous roles that relate to customer service or operational duties. If you've worked in healthcare or have experience with maintenance tasks, don’t forget to include those details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role and our organisation there.
How to prepare for a job interview at St Luke’s Hospice
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of an Estates Operative. Familiarise yourself with the key tasks like transporting patients and setting up rooms. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Your Compassion
Given the sensitive nature of the work, it's crucial to convey your compassionate approach during the interview. Share examples from your past experiences where you've shown empathy, especially in challenging situations. This will highlight your suitability for a role that requires both operational skills and emotional intelligence.
✨Prepare for Practical Questions
Expect questions about health and safety principles, as well as basic maintenance tasks. Brush up on relevant protocols and be ready to discuss how you would handle specific scenarios, such as responding to urgent porter service requests or ensuring dignity in mortuary duties.
✨Demonstrate Teamwork Skills
Collaboration is key in this role, so be prepared to talk about your experience working in teams. Highlight instances where you've worked across departments or supported colleagues, showing that you can contribute to a smooth operation at the hospice.