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- Tasks: Support the Shop Manager in leading a retail team and maximising sales.
- Company: Join St Luke’s, a compassionate organisation making a real difference in Sheffield.
- Benefits: Flexible hours, ongoing training, and a supportive work environment.
- Why this job: Be part of a dedicated team helping terminally ill patients and their families.
- Qualifications: Retail experience, strong communication skills, and a positive attitude.
- Other info: Opportunity for personal growth and to contribute to meaningful change.
The predicted salary is between 13000 - 18000 £ per year.
Based at: Crystal Peaks
Hours Per Week: 22.5 hours
It’s an exciting time to be joining the St Luke’s retail team, as we expand the portfolio of our shops, and enhance the St Luke’s supporter and colleague experience. The role of Deputy Shop Manager is integral to the expansion and innovation project, whilst generating the much needed income to support 6000 people every year across Sheffield. This is a 22.5 hour a week post. We are looking to recruit an enthusiastic, experienced and motivated Deputy Shop Manager to join the retail team.
You will be responsible for supporting the Shop Manager in managing the Crystal Peaks shop. Strong communication skills are essential, to lead a team of staff and volunteers from different backgrounds, to promote the work of St Luke’s and highlight the benefits of sustainability. Being a leader and motivator who has the ability to resolve problems, make decisions with a positive attitude, and deal sensitively in difficult or distressing situations is essential. Having the knowledge, the experience and determination to exceed budgets, monitoring costs, and an ability to work commercially within the retail sector are key components to the role. Being able to form good relationships is essential, as is the need to build upon the positive reputation of St Luke’s with current and new supporters and colleagues, engage and work alongside key stakeholders. Flexibility is essential for this post as there will be weekend, bank holiday and on occasion evening work as directed by city centre opening requirements. Being able to travel to all St Luke’s shops and sites for work purposes when required is essential.
Key Responsibilities:
- Lead on achieving profit targets by maximizing sales and minimizing costs.
- Ensure high standards of customer service, shop display, and cleanliness.
- Manage stock efficiently, including pricing, rotation, and disposal.
- Promote St Luke’s and its work, engaging with stakeholders and the public.
- Recruit, train, and motivate volunteers and staff.
- Implement necessary procedures and ensure compliance with health, safety, and security standards.
- Collaborate with the fundraising and marketing team to enhance St Luke’s image.
Who we’re looking for:
- Previous retail/customer-facing experience.
- Ability to recruit, train, and motivate volunteers or staff.
- Working knowledge of relevant regulations and financial guidelines.
- Excellent communication, organizational, and problem-solving skills.
- Positive attitude, empathy, and ability to work unsocial hours when required.
- Full driving license preferred.
This post is subject to a Disclosure and Barring Service (DBS) check.
Why Join Us:
At St. Luke’s, we offer more than just a job – we offer a fulfilling career where you can truly make a difference. In addition to a supportive work environment, we provide opportunities for ongoing training and development, a competitive benefit package, and a chance to be part of a compassionate and dedicated team.
The Organisation:
St Luke’s is an organisation that is dedicated to enhancing the wellbeing and quality of life of all those affected by a terminal illness in Sheffield. Our purpose is to give patients and their families the high-quality care they need, treating each person as a unique individual. We promise to listen to their wishes and choices, tailoring our care and support so they can make the most of every day. We work with others to champion improvements in end-of-life care, in Sheffield and beyond. Everyone who works at St Luke's makes a difference.
The Benefits:
- Advantageous terms and conditions of employment.
- Family friendly: we work with you to make your role fit your personal circumstances.
- Working here means you are very important to us and your health and wellbeing matters.
- Generous learning and development opportunities.
- We are proud to offer a range of other miscellaneous benefits to our employees.
About St Luke's:
Our values: We are caring, pioneering and respectful. We are St Luke's.
Working at St Luke's means you are very important to us and our purpose of giving patients and their families the high-quality care they need.
Why work for us?
"I love working at St Luke's. The work is really varied and I go home every day knowing I've made a difference to people at a really important part of their and their family’s lives."
Deputy Manager in Sheffield employer: St Luke’s Hospice
Contact Detail:
St Luke’s Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Sheffield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on St Luke’s and its mission. This will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for the Deputy Shop Manager role, try role-playing common interview questions with a friend. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 3
Show off your leadership experience! Think of examples where you've successfully led a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate your ability to motivate and manage others.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared about the role or the team. This shows your enthusiasm and helps you gauge if St Luke’s is the right fit for you.
We think you need these skills to ace Deputy Manager in Sheffield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Deputy Shop Manager role. Use keywords from the job description to show that you understand what we're looking for.
Show Your Passion: Let your enthusiasm for St Luke's and its mission shine through in your application. We want to see that you're not just looking for any job, but that you're genuinely excited about making a difference in people's lives.
Highlight Relevant Experience: Be sure to showcase your previous retail or customer-facing experience. Mention specific examples of how you've successfully led teams, managed stock, or improved customer service – this is what we want to hear!
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep your application professional. Share a bit about yourself and why you want to join our team, but also ensure it's clear and concise. And don’t forget to apply through our website!
How to prepare for a job interview at St Luke’s Hospice
✨Know the Mission
Before your interview, take some time to understand St Luke's mission and values. Familiarise yourself with their commitment to enhancing the wellbeing of those affected by terminal illness. This will help you align your answers with their goals and show that you're genuinely interested in making a difference.
✨Showcase Your Leadership Skills
As a Deputy Shop Manager, you'll need to lead a diverse team. Prepare examples from your past experiences where you've successfully motivated and trained staff or volunteers. Highlight your problem-solving skills and how you've handled difficult situations with a positive attitude.
✨Demonstrate Commercial Awareness
Be ready to discuss how you can achieve profit targets and manage stock efficiently. Think about specific strategies you've used in previous roles to maximise sales and minimise costs. This shows that you understand the retail sector and are prepared to contribute to St Luke's financial goals.
✨Engage with Stakeholders
Since building relationships is key for this role, prepare to talk about how you've engaged with stakeholders in the past. Whether it's through community outreach or collaboration with other teams, share your experiences and how they can translate to promoting St Luke's work effectively.
