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- Tasks: Provide vital administrative support to enhance patient care and team communication.
- Company: Join St Luke’s Hospice, a compassionate organisation dedicated to improving lives.
- Benefits: Enjoy family-friendly policies, generous learning opportunities, and a supportive work environment.
- Why this job: Make a real difference in patients' lives while developing your skills in a meaningful role.
- Qualifications: Organised, detail-oriented, and committed to compassionate care.
- Other info: Be part of a team that values respect, care, and social purpose.
The predicted salary is between 30000 - 48000 £ per year.
St Luke’s Hospice is looking for a compassionate, organised and detail-focused Clinical Administrator to join our dedicated Clinical Administration Team. This is a vital role supporting the smooth running of our clinical services and helping ensure patients, families and clinical teams receive timely, high-quality administrative support. Working closely with nursing, medical and support teams, you will play a key role in managing clinical information, patient records and communication across services, always maintaining the highest standards of confidentiality and professionalism.
About the role
As a Clinical Administrator, you will provide efficient and effective administrative support across our clinical services, contributing directly to the delivery of high-quality patient care. You will be involved in coordinating meetings, managing referrals, maintaining patient records and supporting communication between internal teams and external agencies. This role requires flexibility, excellent organisational skills and a strong commitment to teamwork.
Key responsibilities:
- Provide administrative support for Multi-Disciplinary Team (MDT) meetings, including booking rooms, circulating documentation, taking and distributing notes, and following up actions.
- Process and manage referrals from external agencies and internal teams.
- Accurately input, update and retrieve patient and clinical data across electronic and paper-based systems.
- Monitor and manage relevant email accounts and undertake general administrative duties such as filing, scanning and photocopying.
- Ensure the accurate and timely flow of clinical information and produce reports as required.
- Prioritise work effectively to ensure patient correspondence is handled in line with service standards and timescales.
- Maintain strict confidentiality of patient information in line with GDPR and organisational policies.
- Manage the medical records room, including annual archiving and liaison with off-site storage providers.
- Develop an understanding of Community Nursing and Patient & Family Support Services to respond proactively to queries.
- Support communication between professional teams, departments and external agencies.
- Provide cross-cover for other departments including Main Reception, Community Administration and clinic support.
- Support and train other Clinical Administration Team members on clinical processes where required.
About you
You will be an organised and reliable administrator with excellent attention to detail and the ability to manage competing priorities. You will be confident working with sensitive information, comfortable using a range of systems, and able to work both independently and as part of a supportive team. Most importantly, you will share our commitment to compassionate, dignified care and be motivated by working for an organisation with a strong social purpose.
Our values:
- Respectful
- Caring
All staff are expected to demonstrate these values in their day-to-day work and to familiarise themselves with The Little Pink Book, which brings our values to life through everyday behaviours.
The Organisation
St Luke’s is an organisation that is dedicated to enhancing the wellbeing and quality of life of all those affected by a terminal illness in Sheffield. Our purpose is to give patients and their families the high-quality care they need, treating each person as a unique individual. We promise to listen to their wishes and choices, tailoring our care and support so they can make the most of every day. We work with others to champion improvements in end-of-life care, in Sheffield and beyond. Everyone who works at St Luke's makes a difference.
The Benefits:
- Advantageous terms and conditions of employment.
- Family friendly: we work with you to make your role fit your personal circumstances.
- Working here means you are very important to us and your health and wellbeing matters.
- Generous learning and development opportunities.
- We are proud to offer a range of other miscellaneous benefits to our employees.
About St Luke's
We are caring, pioneering and respectful. We are St Luke's. Working here means you are very important to us and our purpose of giving patients and their families the high-quality care they need.
"I love working at St Luke's. The work is really varied and I go home every day knowing I've made a difference to people at a really important part of their and their family’s lives."
Clinical Administrator in Sheffield employer: St Luke’s Hospice
Contact Detail:
St Luke’s Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Administrator in Sheffield
✨Tip Number 1
Network like a pro! Reach out to current or former employees at St Luke’s Hospice on LinkedIn. A friendly chat can give us insider info about the role and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to clinical administration. We should focus on showcasing our organisational skills and attention to detail, as these are key for the role.
✨Tip Number 3
Showcase our passion for compassionate care during interviews. St Luke’s values are all about respect and caring, so let’s make sure we highlight our commitment to these principles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re genuinely interested in joining the St Luke’s team.
We think you need these skills to ace Clinical Administrator in Sheffield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills that match the Clinical Administrator role. We want to see how your background aligns with our mission at St Luke’s!
Showcase Your Organisational Skills: Since this role is all about keeping things running smoothly, be sure to mention any past experiences where you’ve successfully managed multiple tasks or projects. We love a good multitasker!
Emphasise Confidentiality and Professionalism: Given the sensitive nature of the work, it’s crucial to demonstrate your understanding of confidentiality and professionalism in your application. Share examples of how you've handled sensitive information in the past.
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at St Luke’s Hospice
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Clinical Administrator at St Luke’s. Familiarise yourself with their values and how they relate to patient care. This will help you demonstrate your commitment to compassionate care during the interview.
✨Showcase Your Organisational Skills
Be prepared to discuss specific examples of how you've managed competing priorities in previous roles. Highlight your attention to detail and ability to maintain confidentiality, especially when handling sensitive information. This is crucial for the role, so have some anecdotes ready!
✨Prepare for Teamwork Questions
Since this role involves working closely with various teams, think about times when you've successfully collaborated with others. Be ready to explain how you support team dynamics and contribute to a positive work environment, as teamwork is key at St Luke’s.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the organisation and its mission. Inquire about how the Clinical Administration Team supports patient care or what challenges they currently face. This shows you're genuinely invested in the role and the organisation's purpose.
