Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support clinical governance and coordinate educational events for staff and volunteers.
- Company: Join St. Luke's Hospice, a charity dedicated to exceptional palliative care and support.
- Benefits: Enjoy flexible part-time hours, comprehensive training, and a supportive work environment.
- Why this job: Make a real impact in healthcare while developing valuable skills in quality assurance and education.
- Qualifications: Previous admin experience in healthcare or education is preferred; strong organisational and communication skills are essential.
- Other info: We welcome diverse applicants and promote an inclusive culture.
The predicted salary is between 15956 - 16776 £ per year.
St. Luke\’s Hospice is a local charity committed to providing outstanding, specialist palliative and end of life care, and support for individuals and their families facing life-limiting illness. We are looking for a motivated and organised individual to join our team as a Quality Assurance and Education Administrator. This is a fantastic opportunity to make a real difference by ensuring high standards in clinical quality and delivering impactful educational support within our caring and values-driven charity.
Quality Assurance and Education Administrator Vacancy – Clinical Governance and Training Support
As the Quality Assurance and Education Administrator, you will play a crucial role in supporting the safe and effective delivery of our clinicalservices. Working with colleagues across the Hospice, you will coordinate quality assurance processes, maintain key documentation, and provide high-quality administrative support to our education programmes. Your attention to detail and commitment to quality will help ensure St. Luke’s Hospice continues to provide exceptional care and learning opportunities for our team membersand volunteers.
Key Responsibilities – Quality Assurance and Education Administration
- Support the management and administration of clinical governance processes, including audits, risk registers, incidents, and compliance documentation.
- Coordinate the scheduling, booking, and preparation of internal and external training, induction, and educational events for staff and volunteers.
- Maintain accurate and up-to-date records relating to quality indicators, education attendance, policies, and procedures in accordance with organisational policies.
- Assist with data collection and the creation of reports on quality metrics, audits, and education activities for internal and external use.
- Provide administrative support for committees and meetings, including preparation of agendas, minutes, and follow-up of actions as required.
- Assist with the dissemination and monitoring of mandatory training, supporting employees and volunteers to complete education requirements on time.
- Help ensure continuous improvement by supporting the Quality and Education team in reviewing processes and identifying areas for development.
- Act as a knowledgeable point of contact for colleagues regarding quality assurance documentation and education opportunities.
Skills, Experience, and Attributes – Quality Assurance and Education Administration
- Previous administrative experience in a healthcare, education, or charity sector setting is desirable.
- Strong organisational and time management skills, with the ability to prioritise workload and meet deadlines.
- Excellent attention to detail, accuracy in documentation, and the ability to follow established procedures.
- Highly effective written and verbal communication skills.
- Confident IT skills, including Microsoft Office applications (Word, Excel, Outlook, Teams), and willingness to learn new systems.
- A collaborative, professional, and proactive approach to work.
- Commitment to the hospice’s values, equality, diversity, and inclusion principles.
- Discretion, sensitivity, and understanding when handling confidential information.
Professional Development and Learning – Quality Assurance and Education Focus
- Comprehensive induction and ongoing training relevant to the role and hospice sector.
- Opportunities to develop skills in clinical governance, audit, data reporting, and education programme administration.
- Working environment where your contributions to continuous improvement and quality are welcomed and recognised.
Location, Contract, and Working Arrangements
- Location: Main base at the Thurrock Hospice (RM14 3EB), with potential for occasional travel to other Hospice sites.
- Contract: Permanent.
- Hours: Part-time, working25 hours per week, Monday to Friday (some flexibility considered).
- Salary: £15,956 to £16,776 per year (dependent on experience and contracted hours).
How to Apply
To apply, please complete the application process on our careers page and provide detailed information on your relevant experience, skills, and motivation. Should you require adjustments to the recruitment process in line with disability or access needs, or if you would like to discuss the role informally, please contact our People Team by using the chat function or calling 01268 524 973.
St. Luke’s Hospice is committed to welcoming diversity in its teams and promoting an inclusive culture for colleagues and customers. We particularly encourage applications from disabled, LGBTQ+, and Black, Asian, and Minority Ethnic candidates who are currently under-represented in our workforce.
Important: All applicants must have the right to work in the UK. We are unable to sponsor visas or work permits.
If you are passionate about quality, learning, and making a difference in a supportive charity setting, we encourage you to apply to join St. Luke’s Hospice as our Quality Assurance and Education Administrator.
#J-18808-Ljbffr
Quality Assurance and Education Administrator employer: St Luke's Hospice
Contact Detail:
St Luke's Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance and Education Administrator
✨Tip Number 1
Familiarise yourself with the specific quality assurance processes used in healthcare settings. Understanding clinical governance, audits, and compliance documentation will give you a solid foundation to discuss during your interview.
✨Tip Number 2
Network with professionals in the hospice or charity sector. Engaging with current employees or attending relevant events can provide insights into the organisation's culture and values, which you can highlight in your discussions.
✨Tip Number 3
Prepare to demonstrate your organisational skills by discussing past experiences where you successfully managed multiple tasks or projects. This role requires strong time management, so showcasing your ability to prioritise will be beneficial.
✨Tip Number 4
Show your commitment to continuous improvement by thinking of examples where you've contributed to enhancing processes or quality in previous roles. This aligns well with the hospice's focus on quality and education.
We think you need these skills to ace Quality Assurance and Education Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of Quality Assurance and Education Administrator.
Highlight Relevant Experience: Emphasise any previous administrative experience in healthcare, education, or charity sectors. Provide specific examples of how you've contributed to quality assurance processes or educational support in your past roles.
Showcase Your Skills: Make sure to demonstrate your strong organisational and time management skills. Mention your attention to detail and proficiency in IT, particularly with Microsoft Office applications, as these are crucial for the role.
Express Your Motivation: In your application, convey your passion for quality and learning within a charity setting. Explain why you want to work at St. Luke's Hospice and how you can contribute to their mission of providing exceptional care.
How to prepare for a job interview at St Luke's Hospice
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities. Be prepared to discuss how your previous experience aligns with the role of Quality Assurance and Education Administrator, particularly in clinical governance and education support.
✨Showcase Your Organisational Skills
Since this role requires strong organisational and time management skills, come prepared with examples of how you've successfully managed multiple tasks or projects in the past. Highlight any specific tools or methods you use to stay organised.
✨Demonstrate Attention to Detail
Attention to detail is crucial for this position. During the interview, be ready to discuss instances where your meticulousness has positively impacted your work, especially in documentation or compliance-related tasks.
✨Emphasise Your Communication Skills
Effective communication is key in this role. Prepare to share examples of how you've communicated complex information clearly, whether in writing or verbally, and how you've collaborated with colleagues to achieve common goals.
