At a Glance
- Tasks: Support patients and families with compassionate care in a hospice setting.
- Company: St Luke's Hospice, a local charity dedicated to dignified end-of-life care.
- Benefits: Competitive salary, full-time hours, and the chance to make a real difference.
- Other info: Work closely with a supportive team in a dynamic environment.
- Why this job: Join a meaningful role that empowers individuals during their most challenging times.
- Qualifications: Experience in health or social care and strong communication skills required.
The predicted salary is between 25200 - 30100 € per year.
St Luke's Hospice is a local charity providing compassionate care to people whose illnesses are no longer curable. We promote dignity in dying and empower people to make the choices they want, from the moment they are diagnosed. The Patient and Family Support is a new role. Under the guidance and supervision of the Patient and Family Lead, you will be supporting patients and their families, having an active role in the therapeutic support offered both at the Hospice and within the community.
About the role:
- You will have an active role in supporting people who are palliative and affected by cancer and other life-limiting illnesses by providing a holistic assessment to identify the individual needs of patients and families to work with the emotional and psychological support for adults and children.
- A key aspect of the role involves daily and direct communication with patients, relatives, carers and other health and social care professionals.
- You will be expected to attend MDTs, liaising with Hospice community services, our clinical outpatient team, inpatient units, and bereavement counselling service.
- Communication in this role requires a high degree of empathy, sensitivity, understanding, diplomacy, honesty and integrity.
- You will be required to have excellent communication and observational skills, clear verbal and non-verbal communication and be an active listener.
- You must approach this role seeing the value in giving someone with a palliative illness full supportive care to enhance quality of life, even at the end of life.
Salary: £25,200 to £30,100 (depending on experience)
Contract: Permanent
Hours: Full-time, 37.5 hours per week
Location: On-site (Basildon and/or Thurrock) - Driving Licence essential
About you - The ideal candidate will have:
- Relevant health or social care experience at AFC Band 3 or equivalent
- Experience of multi-professional working
- Experience in the use of data management
- Experience and good understanding of the complexities of palliative care
- Evidence of good communications skills
- Evidence of good information retrieval skills
- Evidence of accessing information sources
- Understanding of person-centred care
Patient and Family Support in Essex employer: St Luke’s Hospice
St Luke's Hospice is an exceptional employer dedicated to providing compassionate care in a supportive and empowering environment. With a strong focus on employee growth, we offer opportunities for professional development while fostering a culture of empathy and teamwork. Working in Basildon and Thurrock, you will be part of a community-driven charity that values the dignity of every individual, making a meaningful impact in the lives of patients and their families.
StudySmarter Expert Advice🤫
We think this is how you could land Patient and Family Support in Essex
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those involved in palliative care. Attend local events or workshops where you can meet professionals from St Luke's Hospice and other organisations. A friendly chat can open doors!
✨Tip Number 2
Show your passion! When you get the chance to speak with someone from the hospice, share why you're drawn to patient and family support. Your genuine interest in compassionate care will shine through and make you memorable.
✨Tip Number 3
Prepare for interviews by practising common questions related to palliative care and emotional support. Think about real-life scenarios where you've demonstrated empathy and communication skills. We want to see how you handle sensitive situations!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at St Luke's Hospice. Let's make a difference together!
We think you need these skills to ace Patient and Family Support in Essex
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for patient and family support shine through. We want to see how much you care about making a difference in the lives of those facing palliative illnesses.
Tailor Your Experience:Make sure to highlight any relevant health or social care experience you have. We’re looking for specific examples that demonstrate your skills in communication, empathy, and teamwork, especially in multi-professional settings.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language to convey your thoughts, and don’t forget to proofread for any typos or errors. We appreciate clarity as much as compassion!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this rewarding role in patient and family support.
How to prepare for a job interview at St Luke’s Hospice
✨Show Your Empathy
In a role focused on patient and family support, demonstrating empathy is crucial. Prepare examples from your past experiences where you successfully supported someone in a difficult situation. This will show that you understand the emotional complexities involved in palliative care.
✨Know the Organisation
Research St Luke's Hospice thoroughly before your interview. Understand their mission, values, and the specific services they offer. This knowledge will help you tailor your responses and show that you're genuinely interested in contributing to their compassionate care approach.
✨Highlight Communication Skills
Since this role requires excellent communication skills, be ready to discuss how you've effectively communicated with patients, families, and healthcare professionals in the past. Use specific examples to illustrate your ability to listen actively and convey information clearly.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and interpersonal skills. Think about potential situations you might face in this role and how you would handle them. Practising these scenarios can help you feel more confident during the interview.
