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- Tasks: Support patients and families with compassionate care in a hospice setting.
- Company: StLuke's Hospice, a local charity dedicated to dignified end-of-life care.
- Benefits: Competitive salary, full-time hours, and the chance to make a real difference.
- Other info: Opportunity for personal growth in a supportive and empathetic environment.
- Why this job: Join a team that empowers individuals during their most challenging times.
- Qualifications: Experience in health or social care and strong communication skills required.
The predicted salary is between 25200 - 30100 £ per year.
StLuke's Hospice are a local charity providing compassionate care to people whose illnesses are no longer curable. We promote dignity in dying and empower people to make the choices they want, from the moment they are diagnosed.
The Patient and Family Coordinator is a new role. Under the guidance and supervision of the Senior Patient and Family Coordinator, you will be supporting patients and their families, having an active role in the therapeutic support offered both at the Hospice and within the community.
About the role:
- You will have an active role in supporting people who are palliative and affected by cancer and other life-limiting illnesses by providing a holistic assessment to identify the individual needs of patients and families to work with the emotional and psychological support for adults and children.
- A key aspect of the role involves daily and direct communication with patients, relatives, carers and other health and social care professionals.
- You will be expected to attend MDTs, liaising with Hospice community services, our clinical outpatient team, inpatient units, and bereavement counselling service.
- Communication in this role requires a high degree of empathy, sensitivity, understanding, diplomacy, honesty and integrity.
- You will be required to have excellent communication and observational skills, clear verbal and non-verbal communication and be an active listener.
- You must approach this role seeing the value in giving someone with a palliative illness full supportive care to enhance quality of life, even at the end of life.
Salary: £25,200 to £30,100 (depending on experience)
Contract: Permanent
Hours: Full-time, 37.5 hours per week
Location: On-site (Basildon and/or Thurrock) - Driving Licence essential
About you - The ideal candidate will have:
- Relevant health or social care experience at AFC Band 3 or equivalent
- Experience of multi-professional working
- Experience in the use of data management
- Experience and good understanding of the complexities of palliative care
- Evidence of good communications skills
- Evidence of good information retrieval skills
- Evidence of accessing information sources
- Understanding of person-centred care
Patient and Family Coordinator - Adults in Essex employer: St Luke’s Hospice
Contact Detail:
St Luke’s Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient and Family Coordinator - Adults in Essex
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those involved in palliative care. Attend local events or workshops where you can meet professionals and share your passion for compassionate care.
✨Tip Number 2
Practice your communication skills! Since this role requires empathy and understanding, consider role-playing scenarios with friends or family. This will help you articulate your thoughts clearly and show your genuine interest in supporting patients and families.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your relevant health or social care experience. Share specific examples of how you've supported individuals in challenging situations, as this will resonate with their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at StLuke's Hospice and making a difference in the lives of patients and their families.
We think you need these skills to ace Patient and Family Coordinator - Adults in Essex
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for compassionate care shine through. We want to see how much you care about supporting patients and their families during tough times. Share personal experiences or motivations that led you to apply for this role.
Tailor Your CV: Make sure your CV is tailored to the Patient and Family Coordinator role. Highlight relevant health or social care experience and any skills that match the job description. We love seeing candidates who take the time to align their background with what we’re looking for!
Be Clear and Concise: In your written application, clarity is key! Use straightforward language and avoid jargon. We appreciate applicants who can communicate effectively, as this role requires excellent communication skills. Keep it simple and to the point!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about StLuke's Hospice and our mission.
How to prepare for a job interview at St Luke’s Hospice
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Patient and Family Coordinator. Familiarise yourself with palliative care principles and how they apply to supporting patients and their families. This will help you articulate your understanding and show your genuine interest in the role.
✨Show Empathy and Communication Skills
Given the nature of this role, it's crucial to demonstrate your empathy and communication skills during the interview. Prepare examples from your past experiences where you've effectively communicated with patients or families, especially in sensitive situations. This will highlight your ability to connect with others on an emotional level.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and emotional intelligence. Think about potential challenges you might face in this role and how you would handle them. Practising these scenarios can help you respond confidently and thoughtfully during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, the support available for staff, and how success is measured in this role. This shows your enthusiasm and helps you gauge if the organisation aligns with your values and career goals.