At a Glance
- Tasks: Support the Shop Manager in daily operations and lead a team of volunteers.
- Company: St Luke's Hospice provides high-quality care for terminally ill patients in Sheffield.
- Benefits: Enjoy flexible working hours, generous development opportunities, and a supportive team environment.
- Other info: Weekend and evening work may be necessary; travel to various sites is essential.
- Why this job: Make a real difference in your community while developing retail and leadership skills.
- Qualifications: Retail or customer service experience, strong communication skills, and a positive attitude required.
The predicted salary is between 24000 - 33600 £ per year.
Hours: 30hours per week
Location: St Luke\’s Woodseats,Chesterfield Rd, Woodseats, Sheffield, S8 0SD
Interview Dates: 27th & 28th August
About the Role:
Are you a people person with a passion for retail and a heart for helping others?
St Luke’s Hospice is looking for a friendly, proactiveDeputy Shop Manager to join our team. You’ll help keep our shop running smoothly, support our amazing volunteers, and make sure every visitor receives a warm welcome, all while raising vital funds for our hospice.
Strong communication skills are essential, to lead a team of staff and volunteers from different backgrounds, to promote the work of St Luke’s and highlight the benefits of sustainability. Being a leader and motivator who has the ability to resolve problems, make decisions with a positive attitude, and deal sensitively in difficult or distressing situations is essential.
Having the knowledge, the experience and determination to exceed budgets, monitoring costs, and an ability to work commercially within the retail sector are key components to the role.
Being able to form good relationships is essential, as is the need to build upon the positive reputation of St Luke’s with current and new supporters and colleagues, engage and work alongside key stakeholders.
Flexibility is essential for this post as there will be weekend, bank holiday and on occasion evening work as directed by city centre opening requirements. Being able to travel to all St Luke’s shops and sites for work purposes when required is essential.
Key Responsibilities:
Supporting the Shop Manager with the day-to-day running of the store
Leading and motivating our team of dedicated volunteers
Helping to maximise sales and drive donations
Creating eye-catching displays and keeping the shop looking its best
Ensuring our shop is safe, secure, and a great place to visit
Who we’re looking for:
Retail or customer service experience (paid or voluntary)
A positive, “can do” attitude and the ability to motivate a team
Good organisational skills and attention to detail
Flexibility to step up and run the shop when needed
Why Join Us:
Be part of a warm, welcoming team that makes a real difference in your local community
Develop your skills in retail and team leadership
Know that every sale you make helps fund expert care for local patients and families.
If you\’re ready to bring your expertise and compassion to St. Luke’s Hospice and contribute to the well-being of our patients, we encourage you to apply now.
St Luke’s is an organisation that is dedicated to enhancing the wellbeing and quality of life of all those affected by a terminal illness in Sheffield. Our purpose is to give patients and their families the high-quality care they need, treating each person as a unique individual. We promise to listen to their wishes and choices, tailoring our care and support so they can make the most of every day. We work with others to champion improvements in end-of-life care, in Sheffield and beyond.
Everyone who works at St Luke\’s makes a difference. St Luke’s plays a key role in helping terminally ill people in Sheffield and you could join the team that makes St Luke’s so special.
The Benefits
Advantageous terms and conditions of employment
Family friendly: we work with you to make your role fit your personal circumstances
Working here means you are very important to us and your health and wellbeing matters
Generous learning and development opportunities
We are proud to offer a range of other miscellaneous benefits to our employees
About St Luke\’s
- Our values
We are caring, pioneering and respectful. We are St Luke\’s.
- Working at St Luke\’s
Working here means you are very important to us and our purpose of giving patients and their families the high-quality care they need.
- Why work for us?
\”I love working at St Luke\’s. The work is really varied and I go home every day knowing I\’ve made a difference to people at a really important part of their and their family\’s lives.\”
St Luke\’s Hospice Sheffield
Little Common Lane, Sheffield, S11 9NE
Tel: 0114 236 9911
Registered Charity Number: 254402
#J-18808-Ljbffr
Deputy Shop Manager - Woodseats employer: St Luke’s Hospice
Contact Detail:
St Luke’s Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Shop Manager - Woodseats
✨Tip Number 1
Familiarise yourself with St Luke's Hospice and its mission. Understanding their values and the impact they have on the community will help you convey your passion for the role during the interview.
✨Tip Number 2
Prepare examples from your past experiences that showcase your leadership skills and ability to motivate a team. Think of specific situations where you successfully resolved conflicts or improved team performance.
✨Tip Number 3
Demonstrate your knowledge of retail trends and sustainability practices. Being able to discuss how you can contribute to maximising sales while promoting eco-friendly initiatives will set you apart.
✨Tip Number 4
Show your flexibility and willingness to adapt by discussing your availability for weekend and evening shifts. Highlighting your readiness to travel between different St Luke's locations will also be beneficial.
We think you need these skills to ace Deputy Shop Manager - Woodseats
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail or customer service experience. Emphasise any leadership roles or volunteer work that showcases your ability to motivate a team and manage day-to-day operations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for retail and helping others. Mention specific examples of how you've successfully led a team or improved sales in previous roles, and express your enthusiasm for contributing to St Luke's mission.
Showcase Communication Skills: In both your CV and cover letter, demonstrate your strong communication skills. Provide examples of how you've effectively interacted with diverse groups, resolved conflicts, or built relationships with stakeholders.
Highlight Flexibility and Problem-Solving: Mention your flexibility in working hours and your ability to handle challenging situations. Share instances where you've had to adapt quickly or make decisions under pressure, showcasing your positive attitude and resilience.
How to prepare for a job interview at St Luke’s Hospice
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail and helping others during the interview. Share specific examples of how you've contributed positively in previous roles, especially in customer service or retail environments.
✨Demonstrate Leadership Skills
As a Deputy Shop Manager, you'll need to lead and motivate a team. Prepare to discuss your leadership style and provide examples of how you've successfully managed teams or volunteers in the past.
✨Highlight Problem-Solving Abilities
Be ready to talk about situations where you've had to resolve conflicts or make tough decisions. St Luke's values a positive attitude, so frame your experiences in a way that shows your ability to handle challenges with grace.
✨Understand St Luke's Mission
Familiarise yourself with St Luke's values and mission. Be prepared to discuss how you can contribute to their goals and why you want to be part of a team that makes a difference in the community.