At a Glance
- Tasks: Lead daily operations of a vibrant charity shop and inspire a dedicated team.
- Company: Join St Luke's Hospice, a community-focused charity making a real difference.
- Benefits: Enjoy competitive salary, generous leave, health schemes, and 24/7 support.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make an impact in your community while gaining valuable retail management experience.
- Qualifications: Retail or charity experience preferred; flexibility and enthusiasm are key.
The predicted salary is between 28563 - 28563 £ per year.
Hours: 37.5 Hours Per Week
Salary: £28,563 Per Annum
We are looking for an enthusiastic, proactive, and highly organised Charity Shop Manager to lead the day-to-day operations of our thriving retail shop in Launceston. This is an exciting opportunity for an experienced retail professional with a passion for community impact to play a key role in maximising sales, inspiring and managing a dedicated team of staff and volunteers and delivering an outstanding customer experience.
As Shop Manager, you will help drive the success of the store while ensuring it remains a welcoming, vibrant, and engaging environment that supports and promotes the Hospice's mission within the local community. You will ensure all aspects of shop management, including administration and banking, recruitment and management of volunteer staff, and all health and safety requirements are adhered to. Previous retail or charity work experience is desirable, and an ability to demonstrate personal flexibility is essential.
We’re an equal opportunities employer. We welcome applications from all backgrounds and are committed to building a diverse and inclusive workplace where everyone can thrive. We assess candidates based on skills, experience, and qualifications — not background or personal circumstances. As part of the Disability Confident scheme, we guarantee an interview to all disabled applicants who meet the essential criteria. Having a criminal record won’t necessarily bar you from employment; decisions are made based on role requirements and individual circumstances.
Unfortunately, St Luke's Hospice Plymouth aren't able to sponsor individuals to work in the United Kingdom.
Closing Date: 23:59 Sunday 14 June 2026
1st Interview Date: To Be Arranged
2nd Interview Date: To Be Arranged
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Why work for St Luke’s?
Hello and thank you for checking out our current vacancy. It’s worth setting up a job alert or simply checking back in regularly because - as St Luke's continues to meet the demand of caring for more families - we're always evolving and new opportunities spring up, both clinical and non-clinical. One of them could be just what you're looking for!
We value all our people - not only our specialist doctors, nurses and social workers, but also our colleagues more behind the scenes, from our maintenance and catering staff to our fundraisers, administrators, educators and IT team. And that's just to name a few! It takes a vast variety of skills, experience and knowledge to keep our vital service running smoothly.
As an Employer of Choice, we offer our staff a wide range of benefits and rewards. Not only generous annual leave and pension schemes, but a fantastic health scheme to help towards the cost of eye tests, dental care and physiotherapy. In addition, this gives you access to a GP, and counselling and practical information helplines, 24/7.
While working with our hospice is hugely rewarding, knowing you're helping us make such an important difference, we recognise it's work that can be challenging emotionally. That's why, when you join us, we'll be here to support you all the way.
Don't miss out on the opportunity to join our friendly, award-winning team – learn more about working life at St Luke’s on our dedicated jobs page.
Shop Manager - Launceston employer: St Luke's Hospice Plymouth
St Luke's Hospice Plymouth is an exceptional employer, offering a supportive and inclusive work environment in Launceston. As a Shop Manager, you will not only lead a dedicated team but also contribute to a meaningful cause, with access to generous benefits including a health scheme, annual leave, and opportunities for personal growth. Join our award-winning team and make a real difference in the community while enjoying a fulfilling career.
Contact Details:
St Luke's Hospice Plymouth Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager - Launceston
✨Tip Number 1
Get to know the charity's mission and values inside out. When you walk into that interview, show us how your passion aligns with what we do at St Luke’s. It’s all about making that personal connection!
✨Tip Number 2
Prepare some solid examples of your past retail experiences. We want to hear about times you’ve maximised sales or led a team. Bring those stories to life and let us see how you can inspire our staff and volunteers!
✨Tip Number 3
Don’t forget to ask questions during your interview! Show us you’re genuinely interested in the role and the community impact we have. It’s a great way to demonstrate your enthusiasm and commitment.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and ready to take that next step with us at St Luke’s.
We think you need these skills to ace Shop Manager - Launceston
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see your passion for community impact and how you can contribute to our mission at St Luke's.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in retail or charity work. We’re looking for specific examples that demonstrate your skills in managing teams and driving sales.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot!
Apply Early:Don’t wait until the last minute to submit your application! We might close the vacancy early if we get enough applications, so get yours in through our website as soon as you can.
How to prepare for a job interview at St Luke's Hospice Plymouth
✨Know the Mission
Before your interview, take some time to understand St Luke's mission and values. This will help you align your answers with their goals and show that you're genuinely interested in making a community impact.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team of staff and volunteers. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or inspired others. This will demonstrate your capability to lead effectively.
✨Prepare for Operational Questions
Expect questions about shop management, including administration, banking, and health and safety. Brush up on these topics and think of specific instances where you've handled similar responsibilities in previous roles.
✨Engage with Enthusiasm
Your passion for retail and community service should shine through during the interview. Practice conveying your enthusiasm for the role and how you can contribute to creating a welcoming environment in the shop.
