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- Tasks: Assist customers and manage shop operations while promoting St Luke's values.
- Company: Join St Luke's Hospice Plymouth, a charity dedicated to supporting patients and families in need.
- Benefits: Enjoy generous leave, health schemes, and 24/7 support for your well-being.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Previous retail or charity experience is a plus; flexibility is essential.
- Other info: We encourage applications from underrepresented groups to foster inclusivity.
The predicted salary is between 20000 - 30000 £ per year.
Are you passionate about making a difference in your community? We are looking for a dedicated, friendly, and enthusiastic Shop Assistant to join our team at our shop in the picturesque market town of Tavistock. This is a community-based, busy shop which sells a variety of donated items with an emphasis on clothing and bric-a-brac.
As a Shop Assistant, you will play an essential role in helping raise vital funds to support the hospice's care for patients and their families.
Key Responsibilities Will Include:- Providing excellent customer service through representing St Luke's Values and promoting the essential work the charity provides.
- Developing and maintaining excellent relationships with both customers and donors.
- Assisting with the daily running of the shop through ensuring administration and banking, recruitment and management of volunteer staff and all health and safety requirements are adhered to.
- Processing sales transactions and stock accurately.
- Working enthusiastically and collaboratively with the Shop Volunteers, Assistants, and Shop Manager.
Previous retail or charity work experience is desirable, and an ability to demonstrate personal flexibility is essential.
St Luke's are committed to equality of opportunity, to being fair and inclusive, and to being a place where everyone can bring their whole selves to work. We therefore particularly encourage applications from candidates who are likely to be underrepresented in St Luke's workforce. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQ+ people.
Please note St Luke's Hospice Plymouth does not possess a license to sponsor individuals to work in the United Kingdom.
Closing Date: 27 March 2025
1st Interview Date: 4 April 2025
2nd Interview Date: 11 April 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
While working with our hospice is hugely rewarding, knowing you’re helping us make such an important difference, we recognise it’s work that can be challenging emotionally. That’s why, when you join us, we’ll be here to support you all the way.
Don’t miss out on the opportunity to join our friendly, award-winning team.
Shop Assistant - Tavistock employer: St Luke's Hospice Plymouth
Contact Detail:
St Luke's Hospice Plymouth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Assistant - Tavistock
✨Tip Number 1
Familiarise yourself with St Luke's Hospice and its mission. Understanding the charity's values and the impact of their work will help you connect with the team during interviews and demonstrate your genuine passion for the role.
✨Tip Number 2
Engage with the local community in Tavistock. Attend events or volunteer at local charities to build relationships and gain insights into what makes a successful shop assistant in a community-focused environment.
✨Tip Number 3
Prepare to discuss your customer service experiences. Think of specific examples where you've gone above and beyond for customers, as this role heavily relies on providing excellent service and building rapport with both customers and donors.
✨Tip Number 4
Network with current or former employees of St Luke's Hospice. They can provide valuable insights into the shop culture and expectations, which can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Shop Assistant - Tavistock
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Shop Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Show Your Passion: Express your enthusiasm for working in a charity environment and your commitment to making a difference in the community. Use specific examples from your past experiences that demonstrate your dedication to customer service and teamwork.
Highlight Relevant Experience: If you have previous retail or charity work experience, make sure to detail this in your CV and cover letter. Discuss any relevant skills such as cash handling, stock management, or volunteer coordination that would be beneficial for the role.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important qualities for a Shop Assistant.
How to prepare for a job interview at St Luke's Hospice Plymouth
✨Show Your Passion for the Cause
Make sure to express your enthusiasm for working with St Luke's Hospice and how you can contribute to their mission. Share any personal experiences or connections you have with the charity sector, as this will demonstrate your genuine interest in making a difference.
✨Highlight Customer Service Skills
As a Shop Assistant, excellent customer service is key. Prepare examples of how you've provided great service in previous roles, whether in retail or other customer-facing positions. Be ready to discuss how you would handle difficult situations with customers.
✨Demonstrate Teamwork and Flexibility
St Luke's values collaboration, so be prepared to talk about your experience working in teams. Highlight instances where you've adapted to changes or taken on different roles within a team to achieve a common goal.
✨Know the Shop's Offerings
Familiarise yourself with the types of items sold in the shop and the importance of donations. This knowledge will show your commitment to the role and help you engage with customers more effectively during the interview.
