Income Management and Tenancy Support Officer Hybrid in Doncaster

Income Management and Tenancy Support Officer Hybrid in Doncaster

Doncaster Part-Time 31500 - 38500 Β£ / year (est.) Home office (partial)
St.Leger Homes

At a Glance

  • Tasks: Help tenants manage their income and recover rent arrears while providing essential support.
  • Company: St Leger Homes of Doncaster, dedicated to community and tenant support.
  • Benefits: Flexible hybrid working, part-time hours, and a supportive team environment.
  • Other info: Temporary role until March 2027 with opportunities for personal growth.
  • Why this job: Make a real difference in people's lives by helping them sustain their tenancies.
  • Qualifications: Experience in income management or customer support is a plus.

The predicted salary is between 31500 - 38500 Β£ per year.

St Leger Homes of Doncaster seeks an Income Management Officer to join the Tenancy Sustainability Team.

The role focuses on recovering rent arrears, assisting tenants to maximise income, and ensuring tenancy sustainment through support and enforcement processes.

The post is part-time (18.5 hours/week), temporary to 31 March 2027, with hybrid working arrangements across area offices and home working. Closing date 01/09/2026.

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Income Management and Tenancy Support Officer Hybrid in Doncaster employer: St.Leger Homes

St Leger Homes is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive salary, generous annual leave, and a flexible work-life balance. As part of a forward-thinking organisation dedicated to social housing, you will have access to extensive training opportunities and a supportive work culture that values diversity and inclusion. Join us in making a meaningful impact in the City of Doncaster while enjoying the benefits of a collaborative and rewarding workplace.

St.Leger Homes

Contact Details:

St.Leger Homes Recruitment Team

We think you need these skills to ace Income Management and Tenancy Support Officer Hybrid in Doncaster

Income Recovery
Tenancy Support
Rent Arrears Management
Customer Service
Communication Skills
Problem-Solving Skills
Negotiation Skills