At a Glance
- Tasks: Support tenants and manage estates while tackling anti-social behaviour.
- Company: Join St Leger Homes of Doncaster, a community-focused housing service.
- Benefits: Flexible hours, competitive salary, and a chance to make a difference.
- Other info: Temporary positions available with opportunities for growth.
- Why this job: Be the voice for tenants and help create safer communities.
- Qualifications: Knowledge of housing management and strong communication skills required.
The predicted salary is between 31022 - 33699 £ per year.
Location: Vermuyden Centre, Thorne (Hybrid).
Salary: Grade 4 (£31,022 – £33,699 pro rata).
Hours/Type: 18.5h per week temporary for 5 months, or 22.5h per week temporary for 9 months.
This role is part of Housing Services in the East Area Team. The Housing Officer will assist in the delivery of a comprehensive service covering tenancy and estate management, including:
- Addressing tenancy breaches
- Anti‑social behaviour
- Liaising with Safer Neighbourhood Teams
- Supporting crime reduction
- Maintaining records
- Visiting tenants daily
Responsibilities:
- Assisting with the delivery of tenancy and estate management services.
- Managing breaches of tenancy conditions and enforcing tenancy conditions.
- Co‑ordinating with local partners, Safer Neighbourhood Teams, and the public to reduce crime and disorder.
- Visiting tenants in their homes regularly and attending local meetings.
- Maintaining detailed, accurate records in computerised record systems.
- Planning, prioritising and meeting targets and timelines.
Qualifications and Skills:
- Sound knowledge of housing and estate management.
- Knowledge of housing and tenancy legislation, including legal grounds for enforcing tenancy conditions.
- Good understanding of Customer Care principles.
- IT literacy with experience updating computerised record systems.
- Excellent interpersonal communication skills both face‑to‑face and over the telephone.
- Good written communication skills.
- Good organisational skills.
- Experience of lone working and dealing with challenging situations.
Additional information: The 5‑month position commences in June 2026, the 9‑month position in July 2026. St Leger Homes of Doncaster do not accept CVs for this position. For further information, contact Nic Burton (Nicola.Burton@stlegerhomes.co.uk).
Housing Officer x2 SLHD in Doncaster employer: St.Leger Homes
St Leger Homes of Doncaster is an exceptional employer that prioritises employee development and community engagement. With a supportive work culture and flexible hybrid working options, employees are empowered to make a meaningful impact in housing services while enjoying opportunities for professional growth. Located in Thorne, the company fosters collaboration with local partners to enhance community safety and well-being, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer x2 SLHD in Doncaster
✨Tip Number 1
Get to know the company! Research St Leger Homes and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that Housing Officer position.
✨Tip Number 3
Prepare for the interview by practising common questions related to housing and estate management. Think about scenarios where you've dealt with challenging situations and how you handled them. We want you to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Housing Officer x2 SLHD in Doncaster
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, make sure you understand what the Housing Officer role entails. Look for key responsibilities and skills mentioned in the job description, as this will help you tailor your application to what we’re looking for.
Showcase Your Relevant Experience:When detailing your experience, focus on examples that highlight your knowledge of housing and estate management. We want to see how your past roles have prepared you for managing tenancy conditions and working with local partners.
Keep It Clear and Concise:We appreciate a well-structured application. Use clear headings and bullet points where necessary to make it easy for us to read. Remember, good written communication skills are essential for this role!
Apply Through Our Website:Don’t forget to submit your application through our website! This ensures that we receive all the necessary information in the right format. Plus, it’s the best way to stay updated on your application status.
How to prepare for a job interview at St.Leger Homes
✨Know Your Housing Legislation
Brush up on your knowledge of housing and tenancy legislation before the interview. Being able to discuss legal grounds for enforcing tenancy conditions will show that you’re well-prepared and understand the core responsibilities of a Housing Officer.
✨Demonstrate Your Customer Care Skills
Prepare examples of how you've provided excellent customer care in previous roles. This could include handling difficult situations or resolving tenant issues. Highlighting your interpersonal communication skills will be key, especially since this role involves regular visits to tenants.
✨Showcase Your Organisational Skills
Be ready to discuss how you plan and prioritise tasks. The role requires maintaining detailed records and meeting targets, so sharing specific strategies or tools you use to stay organised will impress the interviewers.
✨Familiarise Yourself with Local Partnerships
Research the Safer Neighbourhood Teams and any local partners relevant to the role. Understanding how these partnerships work and how you can contribute to crime reduction efforts will demonstrate your commitment to community safety and collaboration.
