At a Glance
- Tasks: Assist in tenancy and estate management, tackling issues like anti-social behaviour.
- Company: Join St Leger Homes of Doncaster, a community-focused housing service.
- Benefits: Flexible hybrid working, competitive salary, and valuable experience in housing services.
- Other info: Temporary positions available with opportunities for growth and learning.
- Why this job: Make a real difference in your community while developing essential skills.
- Qualifications: Knowledge of housing legislation and strong communication skills required.
The predicted salary is between 31022 - 33699 £ per year.
This role is part of Housing Services in the East Area Team. The Housing Officer will assist in the delivery of a comprehensive service covering tenancy and estate management, including addressing tenancy breaches, anti‑social behaviour, liaising with Safer Neighbourhood Teams, supporting crime reduction, maintaining records, and visiting tenants daily.
Responsibilities
- Assisting with the delivery of tenancy and estate management services.
- Managing breaches of tenancy conditions and enforcing tenancy conditions.
- Co‑ordinating with local partners, Safer Neighbourhood Teams, and the public to reduce crime and disorder.
- Visiting tenants in their homes regularly and attending local meetings.
- Maintaining detailed, accurate records in computerised record systems.
- Planning, prioritising and meeting targets and timelines.
Qualifications and Skills
- Sound knowledge of housing and estate management.
- Knowledge of housing and tenancy legislation, including legal grounds for enforcing tenancy conditions.
- Good understanding of Customer Care principles.
- IT literacy with experience updating computerised record systems.
- Excellent interpersonal communication skills both face‑to‑face and over the telephone.
- Good written communication skills.
- Good organisational skills.
- Experience of lone working and dealing with challenging situations.
Additional information: The 5‑month position commences in June 2026, the 9‑month position in July 2026. St Leger Homes of Doncaster do not accept CVs for this position.
Housing & Estate Officer (Hybrid) – Tenancy & Safety in Doncaster employer: St.Leger Homes
St Leger Homes of Doncaster is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. With a focus on community engagement and collaboration, the Housing & Estate Officer role provides meaningful opportunities to make a positive impact in the local area while enjoying the benefits of hybrid working arrangements. Employees are encouraged to grow their skills and advance their careers within a dedicated team committed to delivering high-quality housing services.
StudySmarter Expert Advice🤫
We think this is how you could land Housing & Estate Officer (Hybrid) – Tenancy & Safety in Doncaster
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your skills in tenancy management and customer care can make a difference. Show them you’re not just another candidate, but the right fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your experience and handling tricky questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Housing & Estate Officer role!
We think you need these skills to ace Housing & Estate Officer (Hybrid) – Tenancy & Safety in Doncaster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in housing and estate management. We want to see how your skills match the role, so don’t hold back on showcasing your knowledge of tenancy legislation and customer care principles!
Show Off Your Communication Skills:Since this role involves a lot of interaction with tenants and local partners, it’s crucial to demonstrate your excellent written and verbal communication skills. Use clear and concise language in your application to reflect this!
Be Organised:We love a well-structured application! Make sure your documents are neat and easy to read. Highlight your organisational skills by presenting your experiences in a logical order that aligns with the job requirements.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at St.Leger Homes
✨Know Your Housing Legislation
Brush up on your knowledge of housing and tenancy legislation before the interview. Be prepared to discuss legal grounds for enforcing tenancy conditions, as this will show your understanding of the role and its responsibilities.
✨Demonstrate Your Interpersonal Skills
Since the role involves regular visits to tenants and liaising with various teams, think of examples where you've successfully communicated in challenging situations. Highlight your ability to handle difficult conversations and maintain a positive rapport.
✨Showcase Your Organisational Skills
Prepare to discuss how you plan and prioritise tasks. You might be asked about managing records or meeting targets, so have specific examples ready that demonstrate your organisational prowess and attention to detail.
✨Familiarise Yourself with Local Issues
Research the local area and any current issues related to housing and safety. Being knowledgeable about local crime rates or community concerns can help you engage in meaningful discussions during the interview and show your commitment to the role.
