At a Glance
- Tasks: Provide exceptional support to tenants through calls and administrative tasks.
- Company: St Leger Homes, a community-focused organisation in Doncaster.
- Benefits: Generous annual leave, pension scheme, and private healthcare.
- Other info: Part-time role with flexible hours and a friendly work environment.
- Why this job: Join a supportive team and make a difference in your community.
- Qualifications: Excellent communication skills, IT proficiency, and a positive attitude.
The predicted salary is between 20000 - 25000 £ per year.
St Leger Homes in Doncaster is seeking a part-time Customer Access Officer to provide exceptional support to tenants. The role involves taking calls, assisting in administrative tasks, and providing customer service at the Civic reception.
The successful candidate will possess excellent communication skills, IT proficiency, and a positive Can-Do attitude.
Benefits include generous annual leave, a pension scheme, and private healthcare.
Customer Access & Front Desk Officer — Part Time in Doncaster employer: St.Leger Homes
St Leger Homes is an excellent employer that prioritises the well-being and development of its staff. With a supportive work culture, generous annual leave, a pension scheme, and private healthcare, employees are encouraged to thrive both personally and professionally in the heart of Doncaster. Join us to make a meaningful impact in the community while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Access & Front Desk Officer — Part Time in Doncaster
✨Tip Number 1
Make sure to research St Leger Homes and understand their values. When you know what they stand for, you can tailor your approach during interviews and show how your Can-Do attitude aligns with their mission.
✨Tip Number 2
Practice your communication skills! Since the role involves taking calls and providing customer service, try role-playing common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Don’t underestimate the power of a follow-up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you’re serious about joining the team at St Leger Homes.
We think you need these skills to ace Customer Access & Front Desk Officer — Part Time in Doncaster
Some tips for your application 🫡
Show Off Your Communication Skills:Since the role is all about providing exceptional support, make sure your written application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively assist tenants and handle calls.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Customer Access Officer role. Mention specific experiences that showcase your IT proficiency and positive Can-Do attitude.
Be Professional Yet Approachable:While we want to see your personality shine through, remember to keep it professional. Use a friendly tone in your writing to reflect the customer service aspect of the job, showing that you’re someone tenants would feel comfortable approaching.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at St.Leger Homes
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what a Customer Access & Front Desk Officer does. Familiarise yourself with the responsibilities mentioned in the job description, like taking calls and assisting with administrative tasks. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've successfully communicated with customers or colleagues in the past. Think about situations where you resolved issues or provided exceptional service, and be ready to share these stories during the interview.
✨Demonstrate Your IT Proficiency
As the role requires IT skills, brush up on any relevant software or systems you might encounter. If you have experience with specific tools, mention them during the interview. You could even ask about the systems they use to show your proactive approach and willingness to learn.
✨Embrace the Can-Do Attitude
St Leger Homes values a positive attitude, so come prepared to discuss how you tackle challenges with a 'Can-Do' mindset. Share examples of times when you went above and beyond to help someone or solve a problem, as this will resonate well with the interviewers.
