PRACTICE MANAGER

Job Title: Fertility Clinic Manager   Location: St Jude’s Fertility Hospital, Wolverhampton, UK.   Job Type: Full Time (38hrs per week)  Reports to: Medical Director Job Summary: We are seeking an experienced and compassionate Fertility Clinic Manager to oversee the daily operations of our fertility clinic. The ideal candidate will have a strong background in healthcare management, excellent leadership skills, and a passion for helping individuals and couples achieve their family-building goals. The manager will be responsible for ensuring high-quality patient care, managing staff, and optimizing clinic operations. Key Responsibilities: 1. Operational Management: – Oversee the day-to-day operations of the fertility clinic, ensuring efficient workflow and adherence to protocols.- Develop and implement policies and procedures to improve patient care and clinic efficiency.2. Staff Leadership: – Recruit, train, and supervise clinic staff, including nurses, medical assistants, and administrative personnel.- Foster a positive work environment that encourages teamwork and professional development 3.  Patient Care: – Ensure all patients receive compassionate and comprehensive care throughout their fertility journey.- Address patient concerns and feedback promptly and professionally. 5. Compliance/ Quality Assurance: – Ensure compliance with all regulatory requirements and accreditation standards.- Monitor clinic performance metrics and implement quality improvement initiatives. 6. Collaboration:- Develop opportunities for networking with other fertility and healthcare providers in a way that would be mutually beneficial.   – Liaise with third party service providers, including laboratories and other companies, to facilitate patient services. Marketing and Outreach: – Assist in developing marketing strategies to promote the clinic’s services and attract new patients.- Participate in community outreach and educational events to raise awareness about fertility issues. Qualifications: – Bachelor’s degree in Healthcare Administration, Business Management, or a related field; Master’s degree is an advantage- Minimum of 3 years of experience in a healthcare management role, preferably in a fertility or reproductive health setting.- Strong understanding of reproductive health issues, treatments, and patient care processes.- Excellent leadership, communication, and interpersonal skills.- Ability to handle sensitive situations with empathy and professionalism. Benefits: – Competitive salary – Pension scheme- 32 days annual leave (inclusive of public holidays}- Opportunities for professional development and continuing education. How to Apply: Interested candidates are invited to submit their CV and a cover letter by email detailing their qualifications and experience.