At a Glance
- Tasks: Manage a charity shop, ensuring excellent customer service and maximising profits.
- Company: Join St Joseph's Hospice, a respected local charity with a rich history.
- Benefits: Competitive salary, flexible hours, and the chance to make a difference.
- Other info: Opportunity for personal growth while helping those in need.
- Why this job: Lead a passionate team and support a vital cause in your community.
- Qualifications: Experience in retail management and strong communication skills.
The predicted salary is between 13.49 - 13.49 £ per hour.
Hours: 30 hours per week (4 days) - Monday to Saturday 9.00 am to 5.00 pm
Salary: £21,044.40pa (£13.49ph)
Location: Formby (L37)
We are looking to recruit an enthusiastic, experienced Shop Manager to manage and develop our shop in Formby. You will be responsible for the day to day running of our Charity shop generating maximum profits through excellent customer service and shop management. You will work closely with a team of volunteers to guide, inspire and engage them. Responsibilities also include effectively managing the sourcing, sorting and pricing of donated goods to optimise sales. The successful candidate will be a strong communicator and organiser with a passion for delivering great customer service. This is an opportunity to work for a well-respected local Hospice, helping to deliver significant fundraised income. St Joseph's Hospice is one of the oldest and largest Hospices in the country founded in 1962. Each year we provide care and support to over 200 people with life limiting conditions from the Merseyside and Lancashire areas.
Shop Manager employer: St Josephs
St Josephs in Mucking is an excellent employer that prioritises the well-being of its staff and students, offering a supportive work culture where your contributions are valued. With opportunities for professional growth and a commitment to maintaining a safe and welcoming environment, you will find meaningful and rewarding employment here. The split shift schedule allows for a healthy work-life balance, making it an ideal place for those looking to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including St Josephs, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Shop Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like St Josephs that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at St Josephs will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about St Josephs and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at St Josephs
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at St Josephs, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at St Josephs!
