As a Bank Administration Assistant at St Joseph's Hospital, you will:
- Provide a first class and effective service to patients, visitors, consultants, team colleagues and all internal departments.
- Provide professional administration cover to enable the smooth running of the department or clinic.
- Deal with inbound telephone and email enquiries and process as necessary, ensuring messages are passed correctly and confidentially.
- Ensure that any voicemail messages are dealt with, and calls returned on the same working day.
- Deal with referrals from GP practices, medical secretaries and other referrers, both in hard and soft copy, and via referrers portals.
- Process referrals to other areas of the hospital where required.
- Work confidently with the Hospitals Patient Information System to book appointments for patients, set-up and manage clinics for clinicians, record patient outcomes and update patient records, and take payments.
- Provide administrative assistance to
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Bank Receptionist / Administration Assistant in Newport employer: St Josephs
St Joseph's Catholic Primary School is an exceptional employer, offering a supportive and nurturing work environment that prioritises the well-being of both staff and students. With a strong commitment to professional development, employees have ample opportunities for growth while contributing to a vibrant community that upholds a rich Catholic ethos. Located in Dudley, the school fosters a collaborative culture where every team member plays a vital role in creating a safe and welcoming learning atmosphere.