Job Title: Team Lead - Outpatients Administration
Department: Outpatients Department
Responsible to: Head of Customer Services
Hours: 37.5 hours over Monday to Sunday (must be flexible between 8am-8pm)
Salary: £28,565 per annum.
We welcome applications from all candidates, however; please note, we are unable to offer visa sponsorship at this time.
- Free parking
- Subsidised food and drink from our St Joe's Café
- Free teas, coffee & fruit
- Access to Blue Light Card
- Private Health Insurance for you & a family member
- Monthly Wellbeing activities
St Joseph's Values
Full job description can be found on our website, but please see the need to know, at a glance.
As our Team Leader - Outpatients Administration, you'll play a pivotal role in ensuring patients receive a seamless, efficient, and caring service. Leading a dedicated administrative team, you'll inspire excellence, champion high standards, and help shape patients experience of St Joseph's Hospital.
Job Summary
To lead the Outpatient and Physio administration team, displaying excellent leadership and customer service skills. This role will also work alongside health professionals, and you will need to interface confidently with other administrative areas across the hospital.
- Experience of leading a team in a supervisory role
- Experience of working in an administrative, clerical environment/reception area
- Organised and able to work on own initiative as well as within your team
- Excellent customer service skills and the understanding of how this benefits the business
- Excellent communication skills, both verbal and written.
- NVQ or equivalent in Business Administration
- Experience of the Healthcare Industry.
Other important information
For further details on St Joseph's Hospital and the full job description please see the URL: https://www.stjosephshospital.co.uk/careers/admin-support-services/outpatient-administration-team-lead-1/
Closing date is 22nd July 2026. Please note, we will only be able to contact candidates who have been shortlisted. We appreciate your understanding.
We reserve the right to close vacancies prior to the advertised closing date, if a large number of suitable applications are received. We encourage early applications to ensure consideration.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Team Lead - Outpatients Administration in Newport employer: St Joseph's Hospital
St Joseph’s Independent Hospital is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With benefits such as free parking, subsidised meals, and access to private health insurance, we foster a collaborative environment where passionate practitioners can thrive in their orthopaedic careers while enjoying monthly wellbeing activities. Join us in making a meaningful impact in healthcare at our state-of-the-art facility.
