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- Tasks: Lead and manage outpatient services, ensuring high-quality patient care and effective team communication.
- Company: Join a reputable healthcare provider dedicated to evidence-based practice and patient satisfaction.
- Benefits: Enjoy a competitive salary, professional development opportunities, and a supportive work environment.
- Why this job: Make a real impact in patient care while developing your leadership skills in a dynamic setting.
- Qualifications: Must have 1st Level Registration and be pursuing a management degree; experience in outpatient services is a plus.
- Other info: Applications close on 23rd April 2025; early applications are encouraged.
The predicted salary is between 37440 - 52320 £ per year.
Department: Outpatient Nursing
Hours of Work: 37.5 hours per week
Salary: £46,800 per annum
Job Summary
To support the Outpatient Clinical Manager by providing professional leadership, strong operational management and clinical expertise to deliver a high-quality patient experience based at all times on evidence-based practice. To ensure company policies and standard operating procedures are embraced and embedded across the department. To deputise for the manager as required and act in accordance with the NMC Code of Professional Conduct.
Duties and Responsibilities:
- Provide effective managerial and clinical leadership of departmental staff in conjunction with, or in the absence of, the Outpatient Manager.
- Take the operational lead for the ophthalmology service.
- Promote an open and safe culture for communication with colleagues and the multi-disciplinary team and proactively manage feedback from patients, relatives and carers seeking to resolve concerns at a local level and escalating as appropriate.
- Be a role model contributing to the knowledge and clinical expertise of the team through supporting access to a robust induction programme for new starters, ongoing clinical supervision, implementing educational activities to support learning, mentorship and a commitment to the appraisal process.
- In conjunction with the manager support the operational management of the outpatient department in relation to preparing day rotas and managing absence (holidays, sickness and other types of leave) to ensure efficient utilisation of the workforce.
- Support the manager by demonstrating strong skills around communication (written and verbal) with an emphasis ensuring legible, appropriate and timely documentation is always available and current in relation to patients.
- Take a lead role in identifying, developing and undertaking multi-disciplinary audits and ensuring outcomes are shared with colleagues embracing a culture of learning lessons.
Person Specification
The following specification represents the range of skills, abilities, and experiences relevant to the position. Applicants are expected, at a minimum, to meet the attributes that have been identified as essential.
Essential
- 1st Level Registration.
- In possession of or working towards a professional or management degree.
- Competence in the management of an out-patient service with an interest in ophthalmology.
- Demonstrate an interest in research, audit and ensuring practice is evidence-based.
- Demonstrate an awareness of change management.
- Excellent written and verbal communication skills.
Desirable
- Evidence of Management/Leadership in previous roles.
The closing date for receipt of applications is the 23rd April 2025. We reserve the right to close vacancies prior to the advertised closing date, if a large number of suitable applications are received. We encourage early applications to ensure consideration.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Deputy Outpatient Clinical Manager employer: St Joseph's Hospital
Contact Detail:
St Joseph's Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Outpatient Clinical Manager
✨Tip Number 1
Familiarise yourself with the NMC Code of Professional Conduct, as this is crucial for the role. Understanding its principles will help you demonstrate your commitment to professional standards during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've effectively managed teams or projects in the past. Be ready to discuss specific situations where you promoted a positive culture and resolved conflicts.
✨Tip Number 3
Research the latest trends and best practices in outpatient services, particularly in ophthalmology. Being knowledgeable about current developments will set you apart and show your genuine interest in the field.
✨Tip Number 4
Network with professionals in the outpatient clinical management field. Attend relevant conferences or workshops to connect with others and gain insights that could be beneficial during your application process.
We think you need these skills to ace Deputy Outpatient Clinical Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in outpatient services and ophthalmology. Emphasise your managerial skills and any leadership roles you've held, as well as your commitment to evidence-based practice.
Craft a Strong Cover Letter: In your cover letter, address how your qualifications align with the job requirements. Mention your interest in research and audit, and provide examples of how you've contributed to a positive patient experience in previous roles.
Showcase Communication Skills: Given the emphasis on communication in the role, ensure your application reflects your excellent written and verbal communication skills. Use clear and concise language, and avoid jargon unless necessary.
Highlight Leadership Experience: If you have previous management or leadership experience, make sure to highlight this in your application. Discuss specific instances where you've led a team or managed a project, particularly in a clinical setting.
How to prepare for a job interview at St Joseph's Hospital
✨Showcase Your Leadership Skills
As a Deputy Outpatient Clinical Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed a project, particularly in a clinical setting.
✨Understand the Role of Evidence-Based Practice
Familiarise yourself with the principles of evidence-based practice, especially in outpatient services and ophthalmology. Be ready to discuss how you have applied these principles in your previous roles and how they can enhance patient care.
✨Communicate Effectively
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, both verbally and in writing. You might be asked to provide examples of how you've handled difficult conversations or resolved conflicts in the past.
✨Prepare for Change Management Questions
Given the emphasis on change management in the job description, be prepared to discuss your experience with implementing changes in a clinical environment. Think about specific challenges you've faced and how you overcame them to improve service delivery.
