At a Glance
- Tasks: Lead a dynamic catering team to deliver top-notch service for patients and staff.
- Company: Join a reputable hospital committed to high-quality patient care and culinary excellence.
- Benefits: Enjoy a competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Make a real impact on patient satisfaction while working in a supportive and engaging environment.
- Qualifications: 5 years of management experience in catering, with food safety training and excellent customer service skills.
- Other info: Applications close on 1st May 2025; apply early for consideration!
The predicted salary is between 25000 - 35000 £ per year.
Department: Catering
Hours of Work: 37.5 hours per week including evening and weekend working
Salary: £31,383 per annum including evening and weekend enhancements
Responsible to: Supply Chain Manager
Job Summary
To lead the catering team to provide a high quality and varied catering service to patients, visitors, and staff, always working within the guidelines included in the Catering Operational Procedures, exceeding statutory standards, and always putting the patient first. This position requires a hands-on approach to leadership, excellent communication with both staff and patients, and the ability to adapt to the hospital's needs.
Duties and Responsibilities
- Lead the kitchen and catering teams, ensuring high performance and efficient operations.
- Work closely with the Supply Chain Manager to meet operational and budgetary goals.
- Ensure consistent quality in food preparation, presentation, and service for patients, staff and visitors.
- Work in line with food safety procedures, including HACCP guidelines, ensuring that dietary restrictions and allergy requirements are met.
- Develop and refresh menus, ensuring they meet hospital standards and patient needs.
- Monitor and control costs, working to reduce ingredient wastage and ensure proper stock rotation.
- Train new and existing staff, ensuring all staff are familiar with the department's procedures and standards.
- Create and manage staff rotas and oversee timekeeping.
- Ensure that cleaning schedules, food safety protocols and hygiene standards are followed meticulously.
Person Specification
The following specification represents the range of skills, abilities, and experiences etc. relevant to the position. Applicants are expected to meet the attributes that have been identified as essential.
Essential
- Minimum of 5 years' experience at supervisor and/or management level in an organisation(s) with high standards.
- Experience of managing a Catering team.
- FSA Food Allergy Training.
- Level 2 award in Food Safety or equivalent.
- Knowledge of food safety systems, HACCP and dealing with allergens.
- Menu Development.
- Maths and English GCSE.
- Adept at recognising and delivering on the requirements of guests.
- Possess exemplary customer services skills.
- Be proficient in setting and managing hygiene and cleanliness standards above minimum requirements.
Desirable
- NVQ Professional Cookery Level 3.
- Mixed background with experience in both the Health and Hospitality sectors.
The closing date for receipt of applications is the 1st May 2025. We reserve the right to close vacancies prior to the advertised closing date, if a large number of suitable applications are received. We encourage early applications to ensure consideration.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Catering Manager employer: St Joseph's Hospital
Contact Detail:
St Joseph's Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Manager
✨Tip Number 1
Familiarise yourself with the latest food safety regulations and HACCP guidelines. Being well-versed in these areas will not only boost your confidence during interviews but also demonstrate your commitment to maintaining high standards in catering.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a catering team in the past. Highlight specific instances where you improved team performance or enhanced service quality, as this will resonate well with our expectations.
✨Tip Number 3
Research our current menu offerings and think about how you would refresh or develop them. Bringing fresh ideas to the table will show us that you're proactive and ready to contribute to our catering services right from the start.
✨Tip Number 4
Network with professionals in the catering and hospitality sectors. Engaging with others in the industry can provide valuable insights and connections that may help you stand out as a candidate for the Catering Manager position.
We think you need these skills to ace Catering Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in catering management. Focus on your leadership skills, food safety knowledge, and any specific achievements that demonstrate your ability to meet high standards.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for catering and your commitment to providing excellent service. Mention your experience with menu development and managing teams, and explain how you can contribute to the hospital's catering goals.
Highlight Relevant Qualifications: Ensure you clearly list your qualifications, such as your FSA Food Allergy Training and Level 2 award in Food Safety. If you have any additional certifications or training, include those as well to strengthen your application.
Showcase Customer Service Skills: In your application, emphasise your exemplary customer service skills. Provide examples of how you've successfully met the needs of guests in previous roles, as this is crucial for the Catering Manager position.
How to prepare for a job interview at St Joseph's Hospital
✨Showcase Your Leadership Skills
As a Catering Manager, you'll need to lead a team effectively. Be prepared to discuss your previous leadership experiences, how you motivate your team, and any specific challenges you've overcome in managing staff.
✨Demonstrate Knowledge of Food Safety
Familiarise yourself with food safety procedures, HACCP guidelines, and allergen management. Be ready to explain how you ensure compliance with these standards in your previous roles.
✨Discuss Menu Development Experience
Highlight your experience in developing menus that cater to diverse dietary needs. Share examples of how you've adapted menus based on patient feedback or nutritional requirements.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think about scenarios where you had to manage costs, reduce waste, or handle a difficult customer situation, and be ready to share your approach.