At a Glance
- Tasks: Welcome visitors, answer calls, and assist with admin tasks at St Joseph’s Hospice.
- Company: St Joseph’s Hospice, a compassionate environment dedicated to patient care.
- Benefits: Travel reimbursement, lunch allowance, and valuable experience in a hospice setting.
- Other info: Flexible hours with training provided and references after six months.
- Why this job: Make a difference by providing a warm welcome and support to patients and visitors.
- Qualifications: Personable, outgoing, and compassionate individuals with basic IT skills.
The predicted salary is between 1300 - 1600 € per month.
The main purpose of this post is to support the reception team with establishing a friendly, helpful and effective welcome to patients and visitors to St Joseph’s Hospice (STJH), whilst also providing a general guiding and way finding service. The role also includes general admin tasks.
- Welcoming all visitors to the hospice and providing direction to their destination where required.
- Answering the phone.
- General admin duties such as sorting the post and answering emails.
- Logging deliveries such as drink trolleys, parcels and shop donations.
- Ensuring the reception and hub area are maintained to a high standard of cleanliness and are presentable at all times.
- Conducting routine inspections of the car park and maintaining accurate records of vehicles using the facility at least twice a shift.
Time requirement: Current core hours (4pm – 9pm or 5pm – 9pm), Monday to Friday.
Skills and qualities required:
- Personable, outgoing and compassionate.
- Friendly and empathic.
- Understanding of the hospice environment.
- Basic IT skills.
Training offered:
- One day core training with the Volunteers team and role specific training from the reception team.
- Reimbursement of travel expenses up to TFL zones 1-6.
- Lunch allowance redeemable at the hospice after 3 hours volunteering.
- Opportunity to gain experience in a hospice setting.
- Reference provided after six months volunteering.
Reception Support employer: St Joseph's Hospice
St Joseph’s Hospice is an exceptional employer that fosters a warm and compassionate work environment, making it an ideal place for those looking to make a meaningful impact in the community. With opportunities for personal growth through training and a supportive team culture, employees can thrive while providing essential services to patients and visitors. Located in a serene setting, the hospice offers unique benefits such as travel expense reimbursement and a lunch allowance, ensuring that staff feel valued and appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Support
✨Tip Number 1
Get to know the hospice environment! Familiarise yourself with St Joseph’s Hospice and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your welcoming skills! Since the role is all about providing a friendly and helpful welcome, try role-playing with friends or family. This will boost your confidence and help you nail that first impression.
✨Tip Number 3
Brush up on your admin skills! Make sure you're comfortable with basic IT tasks and handling phone calls. A little practice can go a long way in making you feel prepared for the role.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our platform. It shows you're keen and makes it easier for us to keep track of your application.
We think you need these skills to ace Reception Support
Some tips for your application 🫡
Be Personable:When writing your application, let your friendly and compassionate personality shine through. We want to see how you can create a warm welcome for our patients and visitors, so don’t be shy about sharing your experiences in similar roles!
Show Your Admin Skills:Since the role involves general admin tasks, make sure to highlight any relevant experience you have. Whether it’s sorting post or answering emails, we’d love to know how you’ve handled these tasks in the past.
Understand the Environment:Take a moment to express your understanding of the hospice environment in your application. We appreciate candidates who are aware of the sensitivity required in such settings, so share any insights or experiences you have that relate to this.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at St Joseph's Hospice
✨Show Your Friendly Side
Since the role is all about welcoming visitors, make sure to showcase your personable and outgoing nature during the interview. Practice a warm greeting and be ready to share examples of how you've made others feel welcome in previous roles.
✨Know the Hospice Environment
Familiarise yourself with what a hospice does and the kind of environment it provides. This will help you demonstrate empathy and understanding during the interview. You might even want to mention why you’re drawn to working in such a compassionate setting.
✨Brush Up on Basic IT Skills
Since the job involves general admin tasks, be prepared to discuss your basic IT skills. Think of specific software or tools you’ve used before and be ready to explain how you can apply those skills to manage emails and log deliveries effectively.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the role and the team. For example, you could ask about the training process or how the reception team collaborates with other departments. This not only shows your enthusiasm but also helps you gauge if the role is right for you.
