At a Glance
- Tasks: Welcome visitors, answer calls, and assist with admin tasks at St Joseph’s Hospice.
- Company: St Joseph’s Hospice, a compassionate environment dedicated to patient care.
- Benefits: Travel expense reimbursement, lunch allowance, and valuable experience in a hospice setting.
- Other info: Flexible hours from 4pm to 9pm, Monday to Friday, with training provided.
- Why this job: Make a difference by providing a warm welcome and support to patients and visitors.
- Qualifications: Personable, outgoing, and compassionate individuals with basic IT skills.
The predicted salary is between 20000 - 25000 £ per year.
The main purpose of this post is to support the reception team with establishing a friendly, helpful and effective welcome to patients and visitors to St Joseph’s Hospice (STJH), whilst also providing a general guiding and way finding service. The role also includes general admin tasks.
- Welcoming all visitors to the hospice and providing direction to their destination where required.
- Answering the phone.
- General admin duties such as sorting the post and answering emails.
- Logging deliveries such as drink trolleys, parcels and shop donations.
- Ensuring the reception and hub area are maintained to a high standard of cleanliness and are presentable at all times.
- Conducting routine inspections of the car park and maintaining accurate records of vehicles using the facility at least twice a shift.
Time requirement: Current core hours (4pm – 9pm or 5pm – 9pm), Monday to Friday.
Skills and qualities required:
- Personable, outgoing and compassionate.
- Friendly and empathic.
- Understanding of the hospice environment.
- Basic IT skills.
Training offered:
- One day core training with the Volunteers team and role specific training from the reception team.
- Reimbursement of travel expenses up to TFL zones 1-6.
- Lunch allowance redeemable at the hospice after 3 hours volunteering.
- Opportunity to gain experience in a hospice setting.
- Reference provided after six months volunteering.
Reception Support in London employer: St Joseph's Hospice
St Joseph’s Hospice is an exceptional employer that fosters a warm and compassionate work environment, making it an ideal place for those looking to make a meaningful impact in the community. With opportunities for personal growth through training and hands-on experience in a supportive setting, employees can thrive while contributing to the well-being of patients and visitors. The flexible hours and additional benefits, such as travel reimbursement and lunch allowances, further enhance the rewarding experience of working at this esteemed hospice.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Support in London
✨Tip Number 1
Get to know the hospice environment! Familiarise yourself with St Joseph’s Hospice and its values. This will help you connect with the team and show that you genuinely care about the role.
✨Tip Number 2
Practice your welcoming skills! Since you'll be the first point of contact, think about how you can make visitors feel at ease. A friendly smile and a warm greeting go a long way!
✨Tip Number 3
Brush up on your admin skills! Being organised is key in this role. Try to get comfortable with basic IT tasks and managing phone calls to ensure everything runs smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Reception Support in London
Some tips for your application 🫡
Be Personable and Friendly:When writing your application, let your personality shine through! We want to see how you can bring a warm and welcoming vibe to our reception team. Share any experiences where you've made someone feel at ease or helped them find their way.
Show Your Compassion:This role is all about supporting patients and visitors, so make sure to highlight your compassionate side. Talk about any relevant experiences that demonstrate your empathy and understanding of the hospice environment.
Keep It Neat and Tidy:Just like we maintain a clean and presentable reception area, your application should be well-organised and free of errors. Take the time to proofread your application and ensure it looks professional before hitting send.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our fantastic team at St Joseph’s Hospice!
How to prepare for a job interview at St Joseph's Hospice
✨Show Your Friendly Side
Since the role is all about welcoming visitors, make sure to showcase your personable and outgoing nature during the interview. Practice a warm greeting and be ready to share examples of how you've made others feel welcome in previous roles.
✨Demonstrate Compassion
Understanding the hospice environment is key. Be prepared to discuss why compassion is important in this setting. Share any relevant experiences where you’ve shown empathy or supported someone in need, as this will resonate well with the interviewers.
✨Brush Up on Basic IT Skills
The job involves some admin tasks, so it’s a good idea to highlight your basic IT skills. Familiarise yourself with common software used for emails and document management. You might even want to mention any specific tools you’ve used in the past that relate to the role.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This shows your interest in the role and the organisation. You could ask about the training process or how the reception team collaborates with other departments. It’s a great way to demonstrate your enthusiasm for the position!
