Hospice Reception & Visitor Concierge (Evening Shift) in London

Hospice Reception & Visitor Concierge (Evening Shift) in London

London Full-Time No working from home possible
St Joseph's Hospice

At a Glance

  • Tasks: Greet visitors, handle calls, and support the reception team with admin tasks.
  • Company: A compassionate community hospice in Greater London.
  • Benefits: Training provided and travel expenses reimbursed.
  • Other info: Commitment needed during evening shifts, Monday to Friday.
  • Why this job: Make a difference in people's lives while gaining valuable experience.
  • Qualifications: Personable, outgoing, compassionate, and basic IT skills required.

A community hospice in Greater London is seeking a volunteer to support the reception team. You will greet visitors, provide directions, handle phone calls, and perform general admin tasks.

The ideal candidate should be personable, outgoing, and compassionate, with a basic understanding of IT. Training and reimbursement for travel expenses are provided.

This role requires commitment during the core hours of 4pm to 9pm or 5pm to 9pm, Monday to Friday.

Hospice Reception & Visitor Concierge (Evening Shift) in London employer: St Joseph's Hospice

Join our compassionate community hospice in Greater London, where we prioritise a supportive work culture and the well-being of both our staff and visitors. As a Hospice Reception & Visitor Concierge, you'll not only play a vital role in welcoming guests but also benefit from comprehensive training and travel expense reimbursement, ensuring your growth and comfort in this meaningful position. We foster an environment that values kindness, teamwork, and personal development, making it an excellent place for those looking to make a difference in people's lives.

St Joseph's Hospice

Contact Details:

St Joseph's Hospice Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hospice Reception & Visitor Concierge (Evening Shift) in London

Tip Number 1

Make sure to research the hospice and its values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in the role.

Tip Number 2

Practice your greeting skills! Since you'll be the first point of contact, being warm and welcoming is key. Try role-playing with a friend to get comfortable with how you’ll interact with visitors.

Tip Number 3

Prepare some questions to ask during your interview. This shows that you’re engaged and eager to learn more about the role and the team. Plus, it gives you a chance to see if it's the right fit for you!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Hospice Reception & Visitor Concierge (Evening Shift) in London

Customer Service Skills
Communication Skills
Compassion
Personable
Outgoing
Basic IT Skills
Administrative Skills

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see how personable and outgoing you are, so don’t be afraid to share a bit about yourself and why you’re passionate about supporting our community.

Highlight Relevant Experience:Make sure to mention any previous experience that relates to the role, especially if you've worked in reception or customer service before. We love seeing how your skills can contribute to our team!

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm for the role. Avoid fluff and get straight to the good stuff!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at St Joseph's Hospice

Show Your Compassion

In a role like this, it's crucial to demonstrate your compassionate nature. Think of examples from your past experiences where you've helped others or provided support. This will show the interviewers that you genuinely care about the well-being of visitors.

Know the Basics of IT

Since a basic understanding of IT is required, brush up on any relevant software or tools you might encounter. Familiarise yourself with common reception tasks, like handling phone systems or using scheduling software, so you can confidently discuss your skills during the interview.

Practice Your Greeting Skills

As you'll be the first point of contact for visitors, practice how you would greet someone in a warm and welcoming manner. Role-play with a friend or family member to refine your approach, ensuring you come across as personable and approachable.

Be Ready to Discuss Your Availability

Since the role requires commitment during specific hours, be prepared to discuss your availability clearly. Make sure you can confirm your ability to work the evening shifts and express your enthusiasm for being part of the team during those hours.