At a Glance
- Tasks: Keep our hospice sparkling clean and safe for everyone.
- Company: Join the compassionate team at St Joseph's Hospice, a charity with a rich heritage.
- Benefits: Enjoy 27 days holiday, subsidised cafe, and NHS pension scheme.
- Other info: Flexible shifts, career growth opportunities, and a commitment to diversity.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Experience in cleaning, knowledge of COSHH, and great communication skills.
The predicted salary is between 30332 - 37072 £ per year.
We have an exciting opportunity for a Domestic Assistant in our Hotel Services team at St Joseph's Hospice. We are looking for someone who has experience in housekeeping and working in clinical and non-clinical areas.
Main duties of the job:
- Clean all clinical and non-clinical areas based on the NHS 2025 cleanliness standards.
- Carry out routine and enhanced cleaning in line with infection control standards.
About you:
- Effective communication and interpersonal skills.
- Proven experience in cleaning in care homes, hospitals, or hospices.
- Knowledge of safe chemical usage (COSHH regulations).
About us:
St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.
Our specialist palliative care services delivered at home, in our in-patient unit, and through out-patient clinics are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive, and holistic support to patients and their families.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service.
- Subsidised cafe and early access to retail sale events.
- Season ticket loan.
- Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
- Santander cycles discount and cycle to work scheme.
- Health Cash Plan and access to the EAP services.
Job responsibilities:
- Clean all clinical and non-clinical areas to the required standards set out in the Hospice Cleanliness Procedure, based on the NHS 2025 Cleanliness Standards.
- Carry out routine and enhanced cleaning in line with infection control requirements.
- Use the cleaning app tool to record tasks and standards and report any issues or concerns.
- Ensure that sufficient household stock is held in storerooms, and that COSHH stock is held safely and securely.
- Use cleaning equipment, machinery, and chemicals safely and in accordance with COSHH and Health & Safety requirements.
- Carry out daily water flushing in all areas on the wards.
- Complete the fortnightly clean of 72-74 Mare Street bathrooms and stairwells.
- Dispose of all waste bags and clinical waste bags across the Hospice, including the Accelerate area, into the outside bins.
- Report any defects on the Helpdesk.
- Play a key role in infection control, including the upkeep of infection control rooms and carrying out enhanced cleaning as required, in line with infection control protocols and procedures.
- The post holder may be required to undertake other duties appropriate to the grade and nature of the role, as reasonably requested by their line manager.
Person Specification:
- Able to work flexibly on a 7-day rota, including bank holidays.
- Able to work as part of a team and on own initiative.
- Physically able to carry out the duties of the role (standing, bending, pushing trolleys) with reasonable adjustments where appropriate.
- Able to conduct oneself in accordance with the Core Values of St Joseph's Hospice.
- Understanding of the importance of confidentiality and data protection.
Knowledge:
- Understanding of infection prevention and control and cleanliness standards (e.g. NHS cleanliness standards).
- Knowledge or willingness to learn COSHH and the safe handling and storage of cleaning chemicals.
- Able to use a tablet or app to record cleaning tasks, or a willingness to learn.
- Reliable and thorough, with the ability to work to a consistent standard.
Experience:
- Experience of cleaning in a commercial, healthcare, or care environment.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£26,086.85 to £29,309.42 a year includes high cost area supplements (HCAS).
Domestic Assistant in City of London employer: St Joseph's Hospice
St Joseph's Hospice is an exceptional employer dedicated to providing outstanding palliative and end-of-life care in the heart of East London. With a strong commitment to employee well-being, we offer generous holiday allowances, access to health plans, and opportunities for professional growth within a supportive and compassionate work culture. Join us in making a meaningful impact on the lives of those facing life-limiting illnesses while being part of a team that values inclusion, respect, and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Domestic Assistant in City of London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like St Joseph's Hospice. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to St Joseph's Hospice
Don't be shy about reaching out to St Joseph's Hospice directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Domestic Assistant in City of London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about St Joseph's Hospice and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at St Joseph's Hospice
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
