At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service over the phone.
- Company: Join a prestigious, award-winning company focused on excellent customer service.
- Benefits: Earn £10.50 per hour, with overtime pay and potential bonuses during festive periods.
- Other info: Flexible shifts with a rolling rota and opportunities for ongoing work.
- Why this job: Make a difference by helping people while gaining valuable experience in a supportive environment.
- Qualifications: Cheerful attitude, great communication skills, and a desire to help others.
The predicted salary is between 21816 - 21816 £ per year.
St John's Staff Hire are looking to recruit Customer Service Advisors / Call Centre Advisors on a temporary basis. There is potential for the work to be ongoing, so we encourage anyone looking for permanent positions to apply. We also have other, similar positions available, without immediate starts.
We are looking for people who would like to work as Customer Service Advisors / Call Centre Advisors for a prestigious, award-winning company that is intent on providing the best possible customer service. Given the current situation, the employer has also taken extra precautions to help protect all colleagues in line with current and future Government guidelines. All workers will be expected to follow the protocols put in place by the employer.
This role would suit people who are cheerful and friendly with great communication skills - you will be spending your time taking calls using a headset, whilst processing information on a PC. Accuracy, and a real desire to help people are the qualities that we are looking for, as full training will be given to all successful candidates.
- Overtime will be available, paid at a premium.
- You will have a 4-week rolling rota, that is still subject to change.
- Normal hours of work are 9 am - 5:30 pm, with one full weekend (Saturday and Sunday) worked per month, and one additional Saturday worked per month.
- 37-hour contract as standard.
In order to be successful, you must be able to commit to working Monday to Friday for the week commencing: Monday 25/10/2021. You MUST complete the full week. You will not be able to have any time off during the training week, and it must be completed in full.
The rate of pay is £10.50* per hour. Overtime is paid at a considerable premium, and other discretionary bonus schemes may apply during the festive period. We are looking for people to get started immediately. The site is in Windermere, close to public transport, with parking on site.
Please apply with a CV, or call Rich on 07827 941669 with any enquiries. *Rate includes rolled-up holiday pay.
Customer Service Advisors / Call Centre Advisors in Windermere employer: St John's Staff Hire
St John's Staff Hire is an exceptional employer, offering a supportive work environment where employees can thrive as Customer Service Advisors. With a commitment to providing top-notch customer service, the company prioritises employee well-being by implementing safety measures and offering flexible working hours, including opportunities for overtime at a premium rate. Located in the picturesque Windermere, employees benefit from easy access to public transport and on-site parking, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisors / Call Centre Advisors in Windermere
✨Tip Number 1
Get your game face on! When you’re heading into an interview, remember to smile and show off that cheerful personality. It’s all about making a great first impression, so let your friendly side shine through.
✨Tip Number 2
Do your homework! Research the company and its values before your interview. Knowing what they stand for will help you tailor your answers and show that you’re genuinely interested in being part of their award-winning team.
✨Tip Number 3
Practice makes perfect! Grab a mate and do some mock interviews. This will help you get comfortable with common questions and boost your confidence when it’s time to chat with the real deal.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Advisors / Call Centre Advisors in Windermere
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Customer Service Advisor role. Highlight your communication skills and any previous customer service experience to show us you're the right fit!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Let us know why you want to be a part of our team and how you can contribute to providing top-notch customer service.
Follow the Application Instructions:We want to make this process as smooth as possible, so be sure to apply through our website. Double-check that you've included all necessary documents, like your CV and cover letter, to avoid any hiccups!
Show Your Personality:We're looking for cheerful and friendly individuals, so let your personality shine through in your application. A positive attitude can go a long way in customer service, so don't be afraid to show us who you are!
How to prepare for a job interview at St John's Staff Hire
✨Know the Company
Before your interview, take some time to research St John's Staff Hire and the prestigious company they represent. Understanding their values and commitment to customer service will help you align your answers with what they’re looking for.
✨Showcase Your Communication Skills
As a Customer Service Advisor, communication is key. During the interview, practice clear and friendly communication. Use examples from your past experiences where you successfully resolved issues or helped customers, as this will demonstrate your ability to connect with people.
✨Demonstrate Your Cheerful Attitude
The role requires a cheerful and friendly disposition. Make sure to convey your positive attitude during the interview. Smile, maintain eye contact, and show enthusiasm for the role – it can make a big difference in how you’re perceived.
✨Prepare for Training Commitment
Since the training week is crucial, be ready to discuss your availability and commitment. Emphasise your willingness to complete the full training without any time off, as this shows dedication and reliability, which are qualities they value highly.
