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- Tasks: Ensure guest safety and provide excellent customer care during night shifts.
- Company: St John's Staff Hire, a supportive team with personal touches.
- Benefits: Earn £14 per hour with flexible hours and a welcoming work environment.
- Why this job: Perfect for night owls who enjoy helping others and creating a warm atmosphere.
- Qualifications: Must be professional, cheerful, and able to work unsupervised overnight.
- Other info: Opportunity to make a real difference in guests' experiences.
The predicted salary is between 14 - 14 £ per hour.
Are you a night owl? Then this is going to be the one for you! We are actively recruiting a hard worker who would like to have the responsibility of looking after guests and the Hotel during the dark hours of the night. Ensuring the safety of the Hotel and the guests is a must, as well as also making the atmosphere warm and welcoming for the late check-ins. You will also assist the guests to the best of your ability during the night to assure their stay plays out as they had imagined, ensuring to uphold the reputation of the Hotel.
Why join St John's Staff Hire? We are big enough to have brilliant industry contacts but small enough to offer you all of the personal touches. Getting you placed at a client that suits you matters to us: we want to make sure good people get good jobs. At St John's Staff Hire we focus on having the best people join our team, and we reward the team by providing a high hourly rate of pay.
Requirements:
- Ability to work unsupervised
- Personal appearance must be clean and professional
- Maintain a clean working station whilst adhering to health & safety standards
- Possess a cheery and helpful attitude
- Happy to work overnight
Duties:
- Keeping the communal areas of the Hotel neat, tidy and clean
- Checking late arrival guests into the Hotel with pride
- Answering phone calls and answering queries that are being asked
- Helping guests with what it is they may require
- Provide high standards of customer care at all times
The good bits!
Salary: £14 per hour, for over 18s
Location: South Lakeland
Hours: 8-50 hours per week
If you think you have the abilities, passion and temperament to make a difference please apply.
Night Porter employer: St John's Staff Hire
Contact Detail:
St John's Staff Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Porter role.
✨Tip Number 2
Be ready for an impromptu chat! If you’re applying through our website, don’t hesitate to follow up with a call. Express your enthusiasm and ask about the next steps – it shows you’re keen and proactive!
✨Tip Number 3
Prepare for the interview by brushing up on your customer service skills. Think of examples where you’ve gone above and beyond for guests. This will help you shine when discussing how you can create a warm atmosphere for late check-ins.
✨Tip Number 4
Show off your night owl skills! Highlight your ability to work unsupervised and maintain a clean working environment. These traits are crucial for a Night Porter, so make sure they come across in your conversations.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Show Your Night Owl Spirit: When writing your application, let us know why you're the perfect fit for a night-time role. Share any previous experience you have working late hours or in hospitality, and highlight your ability to create a warm atmosphere for guests.
Keep It Professional: Make sure your application is clean and professional. Use a clear format, check for spelling and grammar mistakes, and ensure your personal appearance aligns with the standards we expect at St John's Staff Hire.
Highlight Your Customer Care Skills: We want to see your cheery and helpful attitude shine through! In your application, mention specific examples of how you've provided excellent customer care in the past, especially during late-night shifts.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily review your details and get back to you about this exciting opportunity!
How to prepare for a job interview at St John's Staff Hire
✨Know Your Nighttime Duties
Familiarise yourself with the specific responsibilities of a Night Porter. Understand what it means to ensure guest safety and maintain a welcoming atmosphere during late check-ins. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Care Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help someone, especially in a night-time or quiet setting. This will demonstrate your ability to uphold the hotel's reputation and provide high standards of care.
✨Dress to Impress
Since personal appearance is important for this role, make sure you dress smartly for the interview. A clean and professional look will not only make a good impression but also reflect your understanding of the job's requirements. It shows that you take the opportunity seriously.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a late-night guest complaint or ensuring safety during an emergency. Practise your responses to these scenarios, focusing on how you'd maintain a calm and helpful attitude while resolving issues.