Casual Conference & Guest Services Assistant
Casual Conference & Guest Services Assistant

Casual Conference & Guest Services Assistant

Seasonal 20000 - 25000 £ / year (est.) No home office possible
St Johns College

At a Glance

  • Tasks: Manage accommodation for guests and provide top-notch customer service.
  • Company: Prestigious educational institution in the heart of Cambridge.
  • Benefits: Flexible hours, great experience, and a chance to work in a vibrant environment.
  • Other info: Shifts available from June to September, perfect for summer work!
  • Why this job: Join a dynamic team and enhance your skills while meeting diverse people.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 20000 - 25000 £ per year.

A prestigious educational institution located in Cambridge is seeking two Casual Conference Assistants for the summer holidays from June to the end of September. The role involves managing College accommodation for conference and B&B guests, providing excellent customer service, and maintaining security.

Candidates should demonstrate strong communication skills, literacy, numeracy, and computer literacy. Experience in customer service is preferred.

Shifts will cover Monday to Sunday with hours primarily between 1pm and 9pm.

Casual Conference & Guest Services Assistant employer: St Johns College

Join a prestigious educational institution in Cambridge, where you will be part of a vibrant and supportive work culture that values excellence in customer service. As a Casual Conference & Guest Services Assistant, you will enjoy flexible working hours during the summer holidays, with opportunities for personal growth and development in a dynamic environment. Experience the unique advantage of working in a historic setting while contributing to memorable experiences for guests.
St Johns College

Contact Detail:

St Johns College Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Casual Conference & Guest Services Assistant

✨Tip Number 1

Make sure to brush up on your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you went above and beyond for a guest or customer. We want to see that you can handle any situation with a smile!

✨Tip Number 2

Communication is key! Practice how you would introduce yourself and explain why you're interested in the role. We love candidates who can express themselves clearly and confidently, so don’t be shy about showcasing your personality during interviews.

✨Tip Number 3

Flexibility is crucial for this position, so be ready to discuss your availability. Since shifts cover Monday to Sunday, showing that you can adapt to different schedules will make you stand out. Let’s show them you’re ready to jump in whenever needed!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic team members who are eager to contribute to our vibrant community. Let’s get you that interview!

We think you need these skills to ace Casual Conference & Guest Services Assistant

Customer Service
Communication Skills
Literacy
Numeracy
Computer Literacy
Security Management
Time Management
Teamwork

Some tips for your application 🫡

Show Off Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond for guests in the past, so share those stories!

Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’re a great fit for the role.

Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your application specifically for us at StudySmarter. Mention why you’re excited about working with our prestigious institution.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at St Johns College

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Casual Conference & Guest Services Assistant. Familiarise yourself with the key tasks like managing accommodation and providing customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Show Off Your Customer Service Skills

Since experience in customer service is preferred, be ready to share specific examples from your past roles. Think about times when you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to provide excellent service, which is crucial for this position.

✨Brush Up on Your Communication Skills

Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare answers to common interview questions, focusing on how you can effectively communicate with guests and colleagues alike.

✨Be Ready for Flexibility

The shifts for this role cover Monday to Sunday, so be prepared to discuss your availability. Highlight your willingness to work flexible hours and your enthusiasm for taking on different tasks as needed. This shows that you're adaptable and ready to contribute wherever necessary.

Casual Conference & Guest Services Assistant
St Johns College

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