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- Tasks: Provide top-notch administrative support and assist students with their queries.
- Company: St Johns College, part of the prestigious University of Cambridge.
- Benefits: Competitive salary, 36 days leave, free lunch, gym access, and remote work options.
- Other info: Enjoy a dynamic work environment with great career development opportunities.
- Why this job: Join a vibrant community and make a difference in students' lives.
- Qualifications: Strong communication skills and a passion for student support.
The predicted salary is between 31347 - 34006 £ per year.
Salary: £31,347 - £34,006 p.a. (depending on experience) plus benefits
Job type: Permanent
Hours: 36.25 hours per week (Monday to Friday)
St Johns College, one of the largest Colleges within the University of Cambridge, is seeking to appoint a Student Services Officer to deliver a full, comprehensive and high-level administrative service. The Student Services Officer will also provide a central function for our students as well as for other Departments/Office in relation to queries related to students. The postholder will also be responsible for effective front line customer service interaction with students.
The College offers a competitive benefits package including:
- Membership of a defined contributory pension scheme
- 36 days annual leave (inclusive of Bank Holidays)
- Access to a cash plan healthcare scheme currently provided by Simplyhealth
- Free lunch
- Free use of an on-site Gym
- Free parking close to the College site, subject to availability
- An Agile Working policy whereby eligible staff may be able to work remotely for up to 40% of their working hours
The closing date for the receipt of completed applications is 9:00 am on Friday, 19 June 2026. Interviews are expected to be held during the week commencing Monday, 29 June 2026.
Student Services Officer in Cambridge employer: St Johns College
Contact Detail:
St Johns College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Services Officer in Cambridge
✨Tip Number 1
Network like a pro! Reach out to current or former Student Services Officers on LinkedIn. Ask them about their experiences and any tips they might have for acing the interview.
✨Tip Number 2
Research St Johns College thoroughly. Know their values, mission, and what makes them tick. This will help you tailor your responses during the interview and show that you're genuinely interested.
✨Tip Number 3
Practice your customer service skills! Since the role involves front line interaction with students, think of scenarios where you’ve provided excellent service and be ready to share those stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Student Services Officer in Cambridge
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Student Services Officer role. We want to see how you can bring value to our team at St Johns College!
Showcase Your Customer Service Skills: Since this role involves front line customer service interaction, be sure to include examples of your previous experience in providing excellent service. We love to see how you’ve made a difference for students or clients in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at St Johns College
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Student Services Officer. Familiarise yourself with the administrative tasks and customer service expectations outlined in the job description. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you would handle student queries or manage multiple tasks. Practise your responses, focusing on specific examples from your past experiences that showcase your skills in administration and customer service.
✨Showcase Your Communication Skills
As a Student Services Officer, effective communication is key. During the interview, be clear and concise in your answers. Don’t hesitate to ask for clarification if you don’t understand a question. This shows that you value clear communication, which is essential for the role.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the college's student services and how the role contributes to the overall student experience. This not only shows your interest in the position but also helps you gauge if the college is the right fit for you.