Assistant Manager We are looking for true hospitalitarians, people who love the nitty gritty of service and thrive when busy! Admin experience is obviously most welcome, particularly with the ACM role, but a true love of the guest experience trumps all here. An exciting opportunity has arisen. We are looking for an experienced Assistant Cafe Manager - you will be an ambassador of the St. JOHN ethos. We are looking for passionate Front of House Managers to bolster our existing team. Our St. JOHN Cafe located in Bloomsbury has 22 covers with a focus on bakery and retail along with a selection of wines, we will be running a large number of internal & external events, the site will operate 7 days a week from 8am-7pm Monday to Saturday and 10am-6pm on Sunday. We would love to hear from seasoned professionals with terrific coffee knowledge as well as more junior level experience looking to step up and grow! We are keen to meet diverse talent to slot in amongst the movements of our current teams between all sites. You are familiar with Fergus' ethos of nose to tail and who are passionate about food and restaurants in general A strong passion and understanding of coffee Take responsibility for the daily running of the café. Lead, support and develop the team, creating a positive and professional working environment. Set clear standards for service, hospitality, cleanliness and presentation. Make sure every customer receives warm, knowledgeable and genuine hospitality. Maintain a strong understanding of the food, bread, pastry, coffee and drinks being served. Manage daily opening and closing procedures. Monitor sales, labour, stock and other key costs. Control ordering, deliveries, wastage and stock levels. Ensure all health, safety and food hygiene standards are met. Manage rotas, holidays, attendance and day-to-day staffing requirements. Train new team members and continually develop existing staff. Identify people with potential and help them progress. Communicate clearly with senior management and other departments. Keep the café looking cared for throughout the day. Be present on the floor and lead by example. Look at the café through the customer's eyes and continually ask: is this as good as it could be? TPBN1_UKCT
