At a Glance
- Tasks: Lead transformation initiatives across estates, fleet, logistics, and supply chain for operational excellence.
- Company: Join St John Ambulance, a charity dedicated to saving lives and supporting communities.
- Benefits: Enjoy a competitive salary, 33 days holiday, health support, and discounts on various services.
- Other info: Be part of a diverse team committed to equality, inclusion, and community support.
- Why this job: Make a real impact in a role that drives change and innovation in essential services.
- Qualifications: Senior leadership experience in large organisations with expertise in logistics or supply chain management.
The predicted salary is between 79200 - 110000 £ per year.
Full Time/Fixed Term Contract for 18 Months (potential for permanent role) Hybrid - London Salary - up to £110K
Our offer to you:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Cycle to work scheme
- Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us:
This is a fantastic opportunity to join a team of over 1,300 employees and over 28,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid.
Job Summary:
As The Operations Transformation Programme Director, you’ll build and lead a new directorate driving major change across Estates, Fleet, Logistics and Supply Chain to ensure St John’s operational services are efficient, future‑ready and deliver outstanding support. Reporting to the COO, you’ll oversee Estates & Facilities, Fleet, Logistics, Clinical Equipment, Health & Safety and Business Continuity, managing a c.£22m budget. You’ll ensure that we implement our new Estates strategy, lead capital investment, transform contract management, and deliver a best‑in‑class logistics and supply chain model. Success means measurable performance improvements, achieving key transformation milestones, strengthening stakeholder relationships, and embedding a culture of innovation, inclusion and continuous improvement while ensuring value for money.
About You:
You will bring senior leadership experience from a large, complex organisation, with strong expertise in either estates and FM, or supply chain, logistics, medical devices and contract management. You will have led large, diverse and geographically dispersed teams, delivering major transformation and operational improvement programmes. Degree‑educated with relevant professional development, you will demonstrate inspirational leadership, excellent communication, analytical thinking, confident board‑level reporting, and proven budgetary management.
About the Role:
- Own and be accountable for the development and delivery of transformation plans for estates, fleet, logistics and supply chain, aligned with organisational strategy and ensuring safety, quality, and efficiency.
- To be accountable for the account management of key external providers across Fleet and Estates.
- To hold overall accountability for a significant P&L and ensure adherence to plan delivering value and measurable improvements.
- Lead change initiatives, engaging stakeholders and driving adoption of new processes and technologies.
- To role model, empower and enable your people.
- To champion and exemplify compassionate, ethical and accountable leadership and St John HEART values.
- Establish and drive continuous improvement of KPIs and dashboards to measure and drive effectiveness across the various teams and the business and to ensure we meet internal and external compliance requirements, continually measuring and acting on customer/stakeholder feedback.
- Cultivate relationships with external stakeholders, partners and customers.
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance Diversity Statement:
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion. St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre‑employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Operations Transformation Programme Director employer: St John Ambulance
St John Ambulance is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and well-being. With competitive salaries, generous holiday allowances, and access to various discounts and health resources, employees are empowered to thrive both personally and professionally. Located in London, this role provides the unique opportunity to lead transformative initiatives within a respected charity dedicated to saving lives and enhancing community health.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Transformation Programme Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for an Operations Transformation Programme Director role. You never know who might have the inside scoop on opportunities!
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their mission, values, and recent projects. This will not only help you answer questions but also show that you’re genuinely interested in being part of their team at St John Ambulance.
✨Tip Number 3
Practice your pitch! Be ready to articulate your leadership experience and how it aligns with the role. Highlight your achievements in transformation and operational improvement, and make sure to connect them back to the goals of St John Ambulance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our mission to save lives and support communities.
We think you need these skills to ace Operations Transformation Programme Director
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Transformation Programme Director role. Highlight your relevant experience in estates, logistics, and transformation projects. We want to see how your skills align with our mission at St John Ambulance!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our goals. Be sure to mention any leadership experiences that showcase your ability to drive change.
Showcase Your Achievements:When detailing your past roles, focus on measurable achievements. Did you improve efficiency or save costs? We love numbers! Show us how you've made a difference in previous positions, especially in large organisations.
Apply Early!:We might close the vacancy early if we get a lot of applications, so don’t wait! Head over to our website and submit your application as soon as possible. We’re excited to see what you bring to the table!
How to prepare for a job interview at St John Ambulance
✨Know Your Stuff
Make sure you thoroughly understand the role of Operations Transformation Programme Director. Familiarise yourself with St John Ambulance's mission, values, and recent initiatives. This will help you demonstrate your genuine interest and how your experience aligns with their goals.
✨Showcase Your Leadership Skills
Prepare examples that highlight your senior leadership experience, especially in managing large teams and driving transformation. Be ready to discuss specific challenges you've faced and how you overcame them, as this will showcase your ability to lead effectively in a complex organisation.
✨Engage with Stakeholders
Since the role involves cultivating relationships with external stakeholders, think about how you can demonstrate your communication skills. Prepare to discuss how you've successfully engaged stakeholders in past projects and how you plan to do so at St John Ambulance.
✨Emphasise Continuous Improvement
St John Ambulance values innovation and continuous improvement. Be prepared to talk about how you've implemented KPIs and dashboards in previous roles to measure effectiveness. Share your ideas on how you would drive these initiatives within the organisation.
